Rated 4 out of 5 by Jay322 Short Stay
We stayed at the Calgary Sheraton Four Points while attending a family reunion. It was the perfect venue, close proximity to family events.
July 29, 2014
Rated 4 out of 5 by Beatnik Had a good stay
Pool with that slide is cramped
July 28, 2014
Rated 5 out of 5 by GabriolaPat Great spot for our family reunion/wedding?
We had about 25 of us from out of town for a wedding and a small family reunion. We found the staff very helpful, the Lounge was lovely, good pizza and house wines. Our air conditioning was not responding and we could not open the door because we faced the highway and so it was a very hot sleep (it was very hot outside too). We would definitely stay there again.
July 28, 2014
Rated 5 out of 5 by Patticakes July 2014
This experience at the Four Points Sheraton will be remembered as a great one. The hotel is clean, updated and provides great service.
July 23, 2014
Rated 5 out of 5 by Fun4Family Great location
This hotel is in a great location and it is easy to get to many of the amenities in Calgary.
July 23, 2014
Rated 4 out of 5 by Donna95 Was not handicap accessible even though it was requested,
We found that the bathroom was very inconvenient for handicapped people.
Having a king bed in the room made it difficult to maneuver a walker around. No "easy chair" was also a feature that was lacking.
The room and bedding were clean, as was the bathroom.
July 23, 2014
Rated 3 out of 5 by Iceman44 Overall Review
Front desk staff was excellent, room was excellent, service in resturant was poor due to lack of staff. Wife's food was excellent and mine not so good. Server did everything to fix problem. Also TV's do not have a guide to show you what is presently on, on the channels offered. We travel a lot and will not be seeking out the Sheraton for future accommodations in Calgary.
July 21, 2014
Rated 3 out of 5 by ddp2014 This hotel needs a facelift...
We stayed at this hotel for a wedding that was taking place at the Wedding Pavillion. Although it is very close to the venue, the hotel itself could use some updating as it is not as nice as we were hoping for. Perhaps our expectations were too high. There was some delay with checking in as our rooms were not ready prior to 3PM as requested as we were attending the wedding at 4 PM.
July 21, 2014
Rated 3 out of 5 by Jackal89 Rooms are Great, Food is Awful
The room was great, walls where a little thin, as we could hear everything the kids next door were doing. The bed was comfy and we slept well. Easily the worst thing about this stay was the RIc's restaurant in the hotel. We went to have brunch before we left, found are own seat as per the sign, only to be told 15min later the we could not sit on this side and had to move. So we moved to the other side of the restaurant and where promptly given a menu and drink which was great. Unfortunately the good service ended there, It took 10 minutes to come back and take our orders, and our sandwiched did not arrive for another 40 minutes. Upon arrival I found mine to be rock hard and the bacon over cooked, my wife's was missing half the of the burger contents(Bacon, onions, and chipotle mayo). We where not even given the option of sending it back because after she dropped the food off, we did not see any servers for 25 minutes when we got the bill. There was a total of 2 staff on the floor and only 4 table occupied so slow/bad service should have never happened. I would only recommend staying here if you are not going to eat in-house.
July 20, 2014
Rated 5 out of 5 by Tyvonne Great for a family of 5.
Great hotel, especially for a family of 5.
July 16, 2014
Rated 4 out of 5 by carrotontop OK
Overpriced but a good facility
July 14, 2014
Rated 5 out of 5 by dre2442 Totally satisfied
Great stay staff wonderful especially Chris at front desk always took that extra step
July 9, 2014
Rated 4 out of 5 by FamilyTravellingHome Worry free stay in Calgary
The hotel room was extremely clean and beautifully updated. The pool and hot tub were also very clean and enjoyable. It was easy to find coming into Calgary from Banff.
July 8, 2014
Rated 4 out of 5 by applebob Stampede.. Drunk kids kids kids....
I have learned not to expect peace and quiet during Stampede. My stay at the Four Points Calgary West was probably the worst experience I have had at any hotel ever.
Drunk 18 year old people banging on doors, demanding to be let in. Party central on the 3rd Floor all night long... I probably got a total of 2 hours sleep between being woken up every 15 minutes with someone screaming or pounding on doors from midnite to 6am. A disaster, I got up showered and left.
Also the tub drain in rm 339 needs to be looked at. Takes it;s time drain and doesm't keep up with the shower's water flow. I don't like showering while stand in rising water... almost don't need a plug.
July 7, 2014
Rated 5 out of 5 by 2014Kelly Very Comfortable Hotel
Stayed at the Four Points Sheraton when attending a family wedding. Very spacious and comfortable rooms.
July 2, 2014
Rated 5 out of 5 by Jonsey New hotel providing excellent amenities
Appreciated the location of the hotel close to highway access. Also the newness of the hotel was pleasant to enjoy. Stayed (1) night only so didn't have opportunity to partake of all surroundings.
July 2, 2014
Rated 5 out of 5 by Travis41 Friendly staff and great location
The staff were very accommodating and friendly. The location was perfect for us, close to all the shopping, local attractions we were interested in seeing as well as close to the edge of the city to allow a quick trip to Banff for the day. Would definitely recommend and would stay there again.
July 2, 2014
Rated 3 out of 5 by loyal101 Service is poor, not align with the brand
We got a good rate for 2-night stay. It looked like we also got a discount on the service as well. Not mentioning the detail, room was not cleaned surprisedly!
July 1, 2014
Rated 3 out of 5 by DissapointedGal2014 DissapointedGal2014
Well If it was not for the front end Gal that I had to sign in with, I would have adored this hotel and recommended it to folks I know as well as clients arriving with my company and social engagements. However the treatment I received and the condescending tone and disrespectfulness has soured my taste of this hotel. I was sad to leave with this result as the hotel itself is visually pleasant and clean, the room set up and furniture was comfortable. W were at this resort for a wedding and I was not the only guest with this complaint at least at our dinner table.
June 30, 2014
Rated 5 out of 5 by RadRunners Awesome Hotel
We stayed at this hotel as it was across the street from the Olympic Park where we were doing the Color Me Rad Run. This was by far the most impressed the three of us had felt from a hotel experience. Everything was awesome, from the man at the reception desk, to the quality of the rooms (size of rooms), cleanliness, quietness of room (considering the highway), 24 hour access to a "snack shop" and the efficiency of the staff when we had a problem with our tv. It is obvious they care about their business. The only thing I rated somewhat low was our sleep, and that was only because the fan was blowing in my face all night until I turned it off. It didn't seem to "kick out" it just kept running and running. It was freezing with it on and hot with it off. But we didn't really fiddle with it much so I'm sure if we had spent the time to adjust the thermostat it would have been fine. Also, if you stay, the Ric's Restaurant attached to the hotel is PHENOMENAL, so good that we actually ate there twice on our one night stay. I would recommend this hotel to anyone! We will stay again and again.
June 30, 2014
Rated 5 out of 5 by jarid4546 Great place to stay
This hotel is a great place to stay as it has access to most parts of the city with little hassle in getting there. The staff are friendly and the accommodating.
June 29, 2014
Rated 5 out of 5 by EPZEN Great Hotel
Clean, quiet, excellent staff.
June 27, 2014
Rated 5 out of 5 by Bonz60 Nice Hotel But Not Accomodating to Big Groups
The hotel was very nice with comfy beds with great access to all types of recreation activities. The only complaint we have is that we booked over 25 rooms for a wedding group and specifically asked for the block of rooms to be altogether and on the same floor, which the manager said he would do. However, apparently the manager was no longer with the hotel and at checkin we were placed among families with small children. Complaints were made as to the noise level at 11 (which when attending a wedding you are going to celebrate after 11). There was no music however people were just visiting. For the amount of revenue our group brought to that hotel (including the presidential suite for 2 nights) the hotel should have made every effort to accomodate us by keeping us altogether which would have been in the best interests of everyone. They could have asked us to move everyone to one of the meeting rooms on the main floor that way there would have been no complaints from anyone.
June 27, 2014
Rated 3 out of 5 by itti Small isn't always better
Great location. European vibe in the lobby. Long halls make for long walk to room. 2 queen beds. Narrow room leaves little space to walk between bed and wall. No room for small children to move around. Desk chair the only option - would have liked an easy chair of some sort to relax in rather than having to sit on the bed to watch TV. Desk people couldn't explain why 0 Starwood points were awarded for our stay.
June 24, 2014
Rated 4 out of 5 by KevinWall Low shower heads! Great service though.
My wife, our two daughters, and I stayed at the Calgary West Four Points on June 20th 2014. The front desk staff was very pleasant and welcoming. We ate at the restaurant on the ,main floor and it exceeded out expectations.
As a rule hotel restaurants are fairly predictable. The service and food here was above average.
Our room was nothing exceptional. It was comfortable and well suited to the price point of the hotel. The shower head was unusually low in our bathroom, which was odd but not overly off-putting.
My one complaint with this property is the elevator. There was only one elevator and the amount of time we spent waiting for it really spoke to the idea that a second elevator was needed. The elevator was also set up so that the doors closed absurdly soon after opening and were not able to be re-opened by pressing the outside button. I was waiting for an elevator with my luggage cart and by the time the people coming down had gotten off, the door slammed shut before I could even move to get in. Pressing the button on the wall did nothing to stop this form happening.
Again, fine property, excellent staff, suitable rooms. .
June 22, 2014
Rated 3 out of 5 by Val40 Unless you are going to Banff, location is not good
One side is beside the highway, the other overlooks the parking lot. Not a chance you would use the small balcony. Where did they take that photo from?? You have to unplug the phone if you want to plug in your computer and work at the desk. The air conditioner blasts you as the fan blows right over the desk. They charge a $4 room service fee and automatically add 17% tip and then the room service looks like you have robbed them if you don't add more on the tip line on the bill. Why have that there? How much more do they need to bring a tray upstairs? On the plus side, they do have duvets with cotton covers so you know the bedding gets washed and the windows open, if you can stand the construction noise.So much for a quiet place to work between meetings!
June 21, 2014
Rated 4 out of 5 by YVR123 Great staff
I wasn't sure what to expect with the hotel given it's location. I usually stay in the downtown core. Didn't love the location but I have to say, the staff certainly made up for everything. The guys who looked after our group were incredibly attentive. Overall, it was a good experience..
June 20, 2014
Rated 4 out of 5 by pandsa Conveniently located for Travel
Stayed there for one night and it was wonderful stay. Very comfortable and large room. Clean and well stocked with amenities. The only drawback was our room faced the Transcanada Highway and that road is busy. Continual noise of traffic, specially in the early morning. Rates were terrific for our stay.
June 17, 2014
Rated 5 out of 5 by juds1 this hotel was a great stay.
the hotel was clean and comfortable. the Staff were professional and provided good customer service.
it was easy to access.
June 13, 2014
Rated 4 out of 5 by Romu Calgary, Bowness
Had everything we needed in the NW part of Calgary. Only complaint is that the parking lot is too small for the size of the hotel.
June 1, 2014