Four Points by Sheraton
Four Points by Sheraton Downtown Dubai

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.8 out of 5 by 290 reviewers.
Rated 5 out of 5 by this hotel is really nice This hotel was really nice like I said my wife and I had fun August 21, 2013
Rated 2 out of 5 by Poor customer service Staff were unable/ unwilling to answer simple queries about Dubai. Staff also unwilling to assist with difficulties in accessing free wi-fi, despite a confusing access process. Staff also unaware that booking was already paid for. Staff did not inform us that room was ready for check in, despite us being on site waiting for room. August 19, 2013
Rated 3 out of 5 by This hotel workers trained at the reception When I came for the night and found an employee under the training that holds sedation procedures The sad thing is it you want to empty the fridge while there message stating Badf the later Contradiction or ignorance August 17, 2013
Rated 3 out of 5 by the hotel was fine but could improve easily when we arrived from the hotel in the night we where treated fair but not very polite. At daytime the staff was much nicer and more caring... the room was ok and so was the pool area. Very good was the bar and the staff there ! August 9, 2013
Rated 5 out of 5 by Big size room and nice layout Nice hotel,big room and good atmosphere ,very friendly staff. One of the best health club if you like massage. Resultant on first floor is pretty good. August 4, 2013
Rated 5 out of 5 by Great place to come back to after the offfice It was a great room to relax in after a long flight. July 24, 2013
Rated 4 out of 5 by Great Hotel & Staff but too far from main tourist areas Positives - Staff from all departments are absolutely wonderful. The hotel is very clean. Rooms are very comfortable. We had interconnecting rooms and I don't think Ive ever experienced such a HUGE King sized bed anywhere - its like 2 doubles so just heaven for bed hogs! The 2nd room had 2 x king sized singles. We had breakfast each morning at the hotel, as it was Ramadan, we really appreciated the hotel catering for tourists. Breakfast was good. A great selection of cereals, yogurts, fresh fruits, scrambled eggs, turkey or veal bacon, sausages, toast, pastries, freshly ordered omelettes - I hope Im painting the picture of a hearty breakfast. The only negative is the location. There really isn't anything in the proximity of the hotel. The nearest train is approx 900 mtrs and in 50 degree heat (celcius) its just not do-able. Metered Taxi's are reasonable in Dubai but we found ourselves being taken to and from the hotel on many different routes, many we thought much longer than they would be if we were more familiar with the city. We did appreciate the private taxi FROM the hotel as the price was given to us as an option before we embarked. If new to Dubai, I would be hesitant in taking this option TO the hotel. If your happy in knowing that staying here will incur additional costs in taxi's per day - then go for it. The hotel on its own is value for money. July 23, 2013
Rated 5 out of 5 by Perfect in every way! This hotel was one of our best experiences on our trip to UAE. Extremely friendly staff (the bell boys were incredible!), great locations, clean and nice (and big!) rooms, and great facilities. 5 out of 5 any day July 15, 2013
Rated 4 out of 5 by Good Hotel Good Hotel to stay with family July 12, 2013
Rated 4 out of 5 by Superb Hotel gud hospitality, nice location.....Feels great to be an SPG member waiting for points 10000 so that i can enjoy free stay !!!!!!!!!!!!!!!!! July 2, 2013
Rated 3 out of 5 by not the best Having to pay for a plug adapter upon arrival was nonsense. no restaurants near the hotel in fact nothing even close so your stuck paying for food there. would not give me a late checkout since my flight did not leave until after midnight so ended up spending 12 hours at the airport. So much for helping customers. Will not stay there again for sure. Room lacked a lot also. TV kept going out and come back on with volume full blast. ended up unplugging to sleep. July 1, 2013
Rated 3 out of 5 by Good hotel. Great location for my needs Wifi facilities not up to scratch for the business and on the go traveller June 30, 2013
Rated 4 out of 5 by Good value business location Close to airport, clean rooms, good value, friendly staff June 21, 2013
Rated 1 out of 5 by below expectations all what I can say is that you do not have any competitive advantage and your front office service sucks. thumbs up to the F&B manager (Bernard), the Executive Chef and the security manager, other than that, the rest of the staff are horrible. June 9, 2013
Rated 4 out of 5 by Staff attentiveness Would like to recognize the concierge staff for their attentiveness and awareness of the places to visit in the city. June 7, 2013
Rated 3 out of 5 by this hotel has excellent service The staff at is very good...They make your stay even better June 3, 2013
Rated 4 out of 5 by Good Hotel We were happy with all features of the hotel - staff were very friendly and helpful. Only downside was lack of variety for breakfast suiting non arab people June 1, 2013
Rated 5 out of 5 by Excellent Hotel This has to be one of the best hotels we have stayed at. From the the time we stepped out of the taxi on arrival until departure we found every single staff member to be friendly and helpful, and always with a smile. All aspects of the hotel were clean and first rate. Our room was large and very comfortable with everything you could require. The food at breakfast was excellent with plenty of choice in a smart dinning area. I would definately recommend this hotel to anyone. May 31, 2013
Rated 5 out of 5 by ja04 great service and awesome people May 28, 2013
Rated 4 out of 5 by Quite and clean Good and clean hotel with helpful staff. Restaurant is great with good selections. Upgrade is not offered to Platinum SPG members and there is not a dedicated SPG desk. May 25, 2013
Rated 4 out of 5 by A quick stay In transit through Dubai to Iraq. Fast check in and recognized as SPG Gold. Booked a Preferred Room and was allocated an SPG Room on 4th floor. Room was excellent in size with a wonderfully comfortable bed. Hotel has a Pub in the Lobby open until 3AM. Breakfast is good with fresh egg items prepared to order and good coffee. May 24, 2013
Rated 5 out of 5 by Great experience The hotel was great in every way, starting with its location near the Al Fahidi metro station. The breakfast was exceptional and we were amazed by the friendly and helpful staff. The room as well as the facilities, in particular the gym and pool, were absolutely satisfactory regarding both size and condition. Finally, it is worth mentioning, that Jeffry at the lobby arranged without any charge, that we could already use our room at 11 am instead of 15 pm, as stated in the conditions. All in all, a very pleasant stay in a very nice hotel with great staff. May 22, 2013
Rated 4 out of 5 by This hotel is conveniently located and has excellent comforts Quite a nice hotel. Great location - large rooms, comfortable bed and friendly staff always willing to assist. May 18, 2013
Rated 5 out of 5 by Four Points by Sheraton (Down Town) Its a great hotel, with very nice service team. Our room was big and comfortable, everything very clean, all transports always on time. Nice service personnel at the restaurant, especially one woman, whose name is Swarna. May 12, 2013
Rated 4 out of 5 by Hotel has great features Hotel is very good, with a good location, nice people. The only negative thing to point out is the internet that should be free and wireless in the rooms.....everything else has greatly met my expectations. May 10, 2013
Rated 4 out of 5 by JBieber Concert Very good all round value for money hotel. May 7, 2013
Rated 4 out of 5 by very professional and helpful staff The hotel definitely meets my expectations: short business trips to UAE, quick check in, helpful staff, large rooms in good condition at fair price. Hope next time I'll find time for the Fitness Area and the pool. Cannot judge this at this point. I will definitely utilize this facility more often in the future thanks for support May 3, 2013
Rated 3 out of 5 by Average hotel - ok but not perfect Having stayed at a Sheraton hotel before, I quite happily booked this hotel. The hotel was about 15 minutes walk from the main metro line, which was a bit further than we would have liked. The room itself was a good size, well decorated and furnished and met our needs. There was construction work going on outside the hotel from 7.30am every day but Friday, and unfortunately this could be heard loudly through the windows. This was something I would not have expected from a Sheraton group hotel - where the windows are normally much better at keeping the outdoor noise out.We could also hear some noise through the walls from neighbouring rooms. Once we reported this noise to the hotel reception, they quickly moved us to another room on the opposite side of the hotel, which solved the issue. All in all, the hotel does what it needs to and the service is good, but if you want to be closer to the metro line and convenience of downtown Dubai, this isn't the best location. April 29, 2013
Rated 3 out of 5 by Pleasant but nothing outstanding I arrived and asked for a room w view and away from elevators for noise. Was told all views were near elevators so given a room next to service elevator facing into central courtyard. Also told you don't get points if you book via agent. Not really sure what the point of SPG membership in that case. Pretty silly program. Room was pleasant enough nothing special. Certainly clean and comfortable. Pool was small and plain. April 29, 2013
Rated 4 out of 5 by Internet The overall impression of the hotel and it's staff was very good. However, we found access to the Internet quite difficult and it only worked in the lobby which was not convenient . April 28, 2013
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