Four Points by Sheraton

Four Points by Sheraton Downtown Dubai

  • Mankhool Road, 4C Street,
  • Bur Dubai
  • Dubai,
  • United Arab Emirates
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.8 out of 5 by 272 reviewers.
Rated 5 out of 5 by ja04 great service and awesome people May 28, 2013
Rated 4 out of 5 by Quite and clean Good and clean hotel with helpful staff. Restaurant is great with good selections. Upgrade is not offered to Platinum SPG members and there is not a dedicated SPG desk. May 25, 2013
Rated 4 out of 5 by A quick stay In transit through Dubai to Iraq. Fast check in and recognized as SPG Gold. Booked a Preferred Room and was allocated an SPG Room on 4th floor. Room was excellent in size with a wonderfully comfortable bed. Hotel has a Pub in the Lobby open until 3AM. Breakfast is good with fresh egg items prepared to order and good coffee. May 24, 2013
Rated 5 out of 5 by Great experience The hotel was great in every way, starting with its location near the Al Fahidi metro station. The breakfast was exceptional and we were amazed by the friendly and helpful staff. The room as well as the facilities, in particular the gym and pool, were absolutely satisfactory regarding both size and condition. Finally, it is worth mentioning, that Jeffry at the lobby arranged without any charge, that we could already use our room at 11 am instead of 15 pm, as stated in the conditions. All in all, a very pleasant stay in a very nice hotel with great staff. May 22, 2013
Rated 4 out of 5 by This hotel is conveniently located and has excellent comforts Quite a nice hotel. Great location - large rooms, comfortable bed and friendly staff always willing to assist. May 18, 2013
Rated 5 out of 5 by Four Points by Sheraton (Down Town) Its a great hotel, with very nice service team. Our room was big and comfortable, everything very clean, all transports always on time. Nice service personnel at the restaurant, especially one woman, whose name is Swarna. May 12, 2013
Rated 4 out of 5 by Hotel has great features Hotel is very good, with a good location, nice people. The only negative thing to point out is the internet that should be free and wireless in the rooms.....everything else has greatly met my expectations. May 10, 2013
Rated 4 out of 5 by JBieber Concert Very good all round value for money hotel. May 7, 2013
Rated 4 out of 5 by very professional and helpful staff The hotel definitely meets my expectations: short business trips to UAE, quick check in, helpful staff, large rooms in good condition at fair price. Hope next time I'll find time for the Fitness Area and the pool. Cannot judge this at this point. I will definitely utilize this facility more often in the future thanks for support May 3, 2013
Rated 3 out of 5 by Average hotel - ok but not perfect Having stayed at a Sheraton hotel before, I quite happily booked this hotel. The hotel was about 15 minutes walk from the main metro line, which was a bit further than we would have liked. The room itself was a good size, well decorated and furnished and met our needs. There was construction work going on outside the hotel from 7.30am every day but Friday, and unfortunately this could be heard loudly through the windows. This was something I would not have expected from a Sheraton group hotel - where the windows are normally much better at keeping the outdoor noise out.We could also hear some noise through the walls from neighbouring rooms. Once we reported this noise to the hotel reception, they quickly moved us to another room on the opposite side of the hotel, which solved the issue. All in all, the hotel does what it needs to and the service is good, but if you want to be closer to the metro line and convenience of downtown Dubai, this isn't the best location. April 29, 2013
Rated 3 out of 5 by Pleasant but nothing outstanding I arrived and asked for a room w view and away from elevators for noise. Was told all views were near elevators so given a room next to service elevator facing into central courtyard. Also told you don't get points if you book via agent. Not really sure what the point of SPG membership in that case. Pretty silly program. Room was pleasant enough nothing special. Certainly clean and comfortable. Pool was small and plain. April 29, 2013
Rated 4 out of 5 by Internet The overall impression of the hotel and it's staff was very good. However, we found access to the Internet quite difficult and it only worked in the lobby which was not convenient . April 28, 2013
Rated 4 out of 5 by This hotel has great location I am experince with this hotel almost for 4 years now the hotel is great but since a year ago am always face a problem with the air conditioner all the time its hot so i recommened the department to look to this issue.Thanks. April 28, 2013
Rated 1 out of 5 by Wont be going back to this hotel anytime soon It was not at all which one can expect coming from the SPG camp. Either they are too busy with busy or they dont care or respect SPG program. April 26, 2013
Rated 4 out of 5 by Wonderful staff From the front desk staff to the coffee shop (Menaca-not sure of the spelling-she is from Nepal)and pool deck (her husband works at the pool desk) you have a fantastic team that not only provides professional care; but really goes the extra mile to enhance our total experience! April 25, 2013
Rated 5 out of 5 by 4 Nights of Heaven Had a wonderful 4 nights at SPG ,very reasonably priced for Dubia Hotels , staff were very friendly & helpful , chilled by the rooftop pool very nice , excerlent service in yesterdays pub , great steak menu & strongbow on draft , the shopping is easily acessible from this location , & taxis are plentyful , 4 days of heaven !!! . April 25, 2013
Rated 4 out of 5 by Clean and comfortable The hotel was very clean. Had very comfortable beds and the room was very spacious. The staff were friendly and helpful. The negative was no WiFi in the rooms., which was inconvenient. April 22, 2013
Rated 5 out of 5 by Just a great Hotel. Stayed in this hotel end of March 2013. All I can say is i was more then please with the location away from the main city hassle and bustle, yet so close to travel there. The staff was the best bit for me, they are awesome, very friendly and always made an effort to strike a conversation. rooms and hotel itself is more then I had expected for the cheaper price range for a hotel in Dubai. overall a fantastic hotel and I will definitely be staying here again when I return to Dubai. April 16, 2013
Rated 3 out of 5 by Mr. Ahmed the Pool is very small and sometimes you can't find a seat. food at breakfast has no variety, same types everyday. price higher than what you get. on the other hand the staff service is good and very friendly. Thank you April 13, 2013
Rated 5 out of 5 by Superb staff The staff at the hotel were fantastic, from giving me an early check-in room all the way to my leaving. April 8, 2013
Rated 3 out of 5 by False Alarm 3am tuesday morning was one i am unlikely to forget at the 4 Points Downtown Dubai Sheraton. The fire alarm went off and while people like me paniced on the 4th floor - the reception telephone remained engaged. Apart from being really afraid , i was quite agitated that nobody had bothered to call / check up or inform me to exlain the situation. Needless to say i was not impressed , when my call was finally connected to the front desk ,and i was told that it was just a false alarm. Safety / Security is a non negotiable factor when i choose hotel accomodation whilst travelling. April 3, 2013
Rated 3 out of 5 by Pool with a view The rooftop pool has a nice view on the cementary. There is nothing around in walking distance except an indian supermarket. The area is full of apartment hotels - nothing else. Metro station is a 15 minutes walk. Rooms are nice and spacious. Breakfast buffet not worth the money. Gym is well equipped. April 2, 2013
Rated 5 out of 5 by Excellent The employees in this hotel are outstanding, very friendly, helpfull and they are also having Great suggestions !! Feeling like a real holiday and very welcome April 1, 2013
Rated 4 out of 5 by Location Stayed for 3 days- good location, very comfortable and clean - breakfast good choices. March 28, 2013
Rated 2 out of 5 by Nothing Special In Dubai This hotel is truly nothing special. First and foremost, the downtown part is deceiving. It's not downtown anywhere. Its surrounded by a few other hotels, and about a dozen apartment buildings. The plot in front is a giant sand pit waiting for a building to be built. Be prepared, you will have to taxi it everywhere. Lobby is tight and dark. Lots of people huddle there since there is no WIFI. Seriously, you should make a disclaimer on your site. It was a nice shock when checking in. How can you operate a hotel without in room WIFI? Rooms are large, and a bit stale. Overall they are comfortable. Beds are firm, floor is big cold white tile. If you are looking for a basic hotel, this is it. Like I said, it' nothing special. March 27, 2013
Rated 1 out of 5 by very below exactations hotel made my trip the worst ever. never staying at a starwood property again. guest services was horrible other then overnight shift he was very friendly and smiled alot nothing like the other rude staff members. thank you for make the vacation an horrible experance March 27, 2013
Rated 4 out of 5 by Good Hotel with a good location in Dubai We enjoyed staying there during our 4 days holiday in Dubai Staff is friendly and prides an exelent service. Hotel is not far from Dubai Mall and other destinations March 26, 2013
Rated 4 out of 5 by Finally! A Hotel we really like From a very well traveled husband and wife, we thank you. We've found what we now consider our "home away from home" with every intention of increasing both frequency and length of stay in future. See you all soon. Rgds. Ted. March 26, 2013
Rated 4 out of 5 by pl see i have wait more than 3 hrs even i request for earlier chekin i reached hotel 7 am & that time i will pay immaditely,it is surprise to see the couple who arrived 1 hrs late to me and the make a payment around 8am the will checin before me more than 30 mintes,i asked for hotel manager/supervises, front office reply no body is there manager(she) come around 8.30am,it is surprise hotel is the hand of junior staff,what is the use of SPG mamber if u standing more than 3hrs, March 25, 2013
Rated 4 out of 5 by Comfortable Hotel but can be more user friendly Reasonably priced and good location, this hotel offers good facilities for business and leisure travel. Worth mention is the warmth of the staff in coffee shop at breakfast time and courtesy of the reception and concierge desk. Rooms are comfortable, especially the beds and linen. However, there is excess storage furniture that eats up the living space. Bathrooms could be more comfortable, especially the bath fittings - flow and force of shower in my room left much to be desired and the wash basin was clogged often. The hair dryer was in one of the drawers and I noticed it only when leaving! Thoughtful of the hotel management to provide complimentary shuttles to the beach and malls. Overall, nice hotel that could give significantly more value with some minor thought through changes. March 25, 2013
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