Rated 5 out of 5 by April2013 Superb staff
The staff at the hotel were fantastic, from giving me an early check-in room all the way to my leaving.
April 8, 2013
Rated 3 out of 5 by Tosy Execellent
Overall, the hotel is good, the staff were lovely and nice. but the WiFi should be available everywhere.
March 25, 2013
Rated 3 out of 5 by lttravs Ok but staff didn't really know what's going on
Our primary issue with this property was that the communication between staff members seemed poor. For example, we were handed a flyer advertising a shuttle to/from Dubai Mall. We decided to end our day at the mall because we saw that we could get the shuttle back at 7pm. We called from the mall to find out where the shuttle picked up passengers and were told that it hadn't been running for a couple of months. So why were we given a paper advertising it? We paid for our own taxi back and were annoyed about that because we wouldn't have gone there otherwise. The next day we were told that the shuttle was running and she had no idea why we were told the misinformation. I also had to spend an hour the first night connecting to the internet and had to call their IT service because the code they gave us wasn't working. It got resolved but I don't understand why guests have to jump through hoops with the internet. The login screen also posts a 2 hour time limit, which I didn't test out because part of their fixing my internet meant that he had to leave it active for the whole two days. But if it is supposed to be complimentary in the public areas, it shouldn't have a time limit.
December 11, 2011
Rated 4 out of 5 by Singapore64 Good value business location
Close to airport, clean rooms, good value, friendly staff
June 21, 2013
Rated 2 out of 5 by Albert Nt worth for this price
I stayed here for 8 days last week. Not a good experience to be honest. When I check in, they give me a smoking room but what I order is a kind bed room without smoking room. They have only twin bed room without smoking so I ask them I'd like to change to kingbed room once it's available. Until I checked out, no body cares. The room is quiet nice. However, many small problems. 1. the heater is a cheap one. After the water being boiled, it continues to heat up until the water burn out. The cover is broken. 2. The showerhead is bad. The water flow is not average. 3. Their hot water tank for each room is only 1L, not enough to take a bath. And due to this reason, the water pressure is not stable. While I take a shower, sometimes cold sometimes hot. 4. I join their "Green Program" from the first day, followed the instruction to hang the note on the door. However, they didn't give me reserved bonus until I ask them. 5. I told them all these things and asked their manager to reply me. No body cares. I believe if it's a three star hotel, it'd not so annoyed. However, it's a four star hotel. It's my worst experience living in four star hotel. BTW, the location is not good for business.
February 6, 2013
Rated 5 out of 5 by nick12345 Good Hotel
very good hotel...except that free internet should be unlimitedly included instead of only 2 hours
February 24, 2013
Rated 3 out of 5 by baptista this hotel has excellent service
The staff at is very good...They make your stay even better
June 3, 2013
Rated 4 out of 5 by Barney Location
Stayed for 3 days- good location, very comfortable and clean - breakfast good choices.
March 28, 2013
Rated 3 out of 5 by poletti Bad breakfast
Bread, pasteries and coffee are awfull. Too much noise in the room...
The pool was closed
February 12, 2013
Rated 4 out of 5 Good Location & Facilities
The location of the hotel is good, the facilities provided in the room is excellent.
October 15, 2012
Rated 3 out of 5 by Raju22 Suite booking
If you book a suite internet and breakfast should be free. Not worth it otherwise.
January 7, 2013
Rated 4 out of 5 by Kostas23 Price/Quality is excellent
What is missing a free internet in the rooms or at least at a reasonable price
November 25, 2012
Rated 4 out of 5 by marc we want to recommend this hotel
Nice clean room, good location, excellent breakfast, nice swimming pool.
March 4, 2013
Rated 5 out of 5 by Masih Great Hotel but poor Poor Health Club
The sauna does not work & operating staff has no idea as how to go about.
February 11, 2013
Rated 5 out of 5 by Platinum2013 It was a great experience
I specially liked the Platinum recognition at breakfast!! smart idea.
March 10, 2013
Rated 4 out of 5 by Elderberry Great food experience
We really enjoyed our stay especially the food. Delicious buffedinner.
February 12, 2013
Rated 5 out of 5 by Lingie Great service
We really enjoyed our stay. Thank you for making it a memorable one!
December 13, 2011
Rated 5 out of 5 by Jitterbug Value for money
We had a great stay here and would recommend it to other travelers.
October 25, 2012
Rated 5 out of 5 by ja04 ja04
great service and awesome people
May 28, 2013
Rated 4 out of 5 by deg1a JBieber Concert
Very good all round value for money hotel.
May 7, 2013
Rated 4 out of 5 by Russal19 Great Hotel & Staff but too far from main tourist areas
Positives - Staff from all departments are absolutely wonderful. The hotel is very clean. Rooms are very comfortable. We had interconnecting rooms and I don't think Ive ever experienced such a HUGE King sized bed anywhere - its like 2 doubles so just heaven for bed hogs! The 2nd room had 2 x king sized singles.
We had breakfast each morning at the hotel, as it was Ramadan, we really appreciated the hotel catering for tourists. Breakfast was good. A great selection of cereals, yogurts, fresh fruits, scrambled eggs, turkey or veal bacon, sausages, toast, pastries, freshly ordered omelettes - I hope Im painting the picture of a hearty breakfast.
The only negative is the location. There really isn't anything in the proximity of the hotel. The nearest train is approx 900 mtrs and in 50 degree heat (celcius) its just not do-able. Metered Taxi's are reasonable in Dubai but we found ourselves being taken to and from the hotel on many different routes, many we thought much longer than they would be if we were more familiar with the city. We did appreciate the private taxi FROM the hotel as the price was given to us as an option before we embarked. If new to Dubai, I would be hesitant in taking this option TO the hotel.
If your happy in knowing that staying here will incur additional costs in taxi's per day - then go for it. The hotel on its own is value for money.
July 23, 2013
Rated 4 out of 5 by Greg79 Value for money
Nice, renovated and clean hotel. Value for money
March 22, 2013
Rated 4 out of 5 by Mohamed Good Hotel
Nice room, with nice prices also very good stuff
March 16, 2013
Rated 5 out of 5 by Yas20 Good four star
Enjoyed our stay, comfortable hotel, good service
November 27, 2012
Rated 4 out of 5 by Pamela room facilites
There is no slipper and bathrobe in the room
March 2, 2013
Rated 5 out of 5 by Manun2012 This is a real 4 stars hotel!
Everything as a 4 stars hotel was perfect!
August 24, 2012
Rated 5 out of 5 by frankn nice hotel
stayed 3 days and i am very satisfied.
November 14, 2012
Rated 3 out of 5 by Dane2012 Dubais stay
Average hotel - outskirts Dubai
October 21, 2012
Rated 4 out of 5 by traveller1001 Great hotel
Great hotel. Would recommend.
November 2, 2012
Rated 3 out of 5 by Ankush87 A Nice stay but a small disappointment
Well I already mentioned in my comment card in the hotel that i love your hotel and specially the rooms.
Some people in your hotel are very helpful Mahesh at Reception and a Lady at the reception(sorry to forget her name) and I was celebrating my anniversary which I mentioned in my reservation but I thing your team was not aware of that. May be reservation didn't pass this message to the department/s.
As I requested when I arrived that if your team can do some special arrangement in the room like a special turn-down with some flower petals because i wanna give surprise to my Wife and it was my 1st anniversary. But when i came back from the city they did just a normal turn down which looks so simple & I was feeling very bad at that time because i really wanna give that surprise to her but it didn't happened.
But really when I saw the room my expectations were so high but unfortunately I'm upset with this stay. My wife is happy because she didn't know that what I was expecting.
Please I would like to suggest you one thing that if guest is requesting you something then please do your best to meet their expectations.
I love the hotel but service was not what I expect.
I hope the management will revert back to me regarding this as well and they will understand the reason why I'm writing this kind of Review.
January 10, 2013