Rated 5 out of 5 by JPJOHN International Business
As have stayed within the Four points by Sheraton Bur Dubai many times, for duration of stay most longer than a couple weeks per, the overall staff never fail to amaze me in how they care for the hotel, as their own home, not simply a place of employments. This was brought to light by the small one known to us as Swarna, with always a warm smile and always happy to please in services. The hotel location is close but not to close, and plenty for one to do should they wish to venture somewhat.
October 17, 2014
Rated 5 out of 5 by Corkonian Excellent hotel with excellent staff
The hotel is conveniently located in close proximity to shopping malls, for someone who loves shopping as much as I do, the location is ideal. Every time we visit your hotel we enjoy the rooftop pool. All hotel staff cannot do enough for us every time we stay at this hotel (which is 4-5 times a year) and make us feel very welcome. Especially we want to commend F&B Manager Mr. Bernard and his team - Julie, Naomi, Chris (pity we missed Chris on our last visit!). Kudos to your hotel and your efficient and friendly staff!
October 13, 2014
Rated 4 out of 5 by Ramiayoob A must visit hotel in Dubai
Although i am not a frequent traveler, i have visited Dubai for about 8 times and i must say that Four Points by Sheraton Hotel Downtown was one of the best experiences i ever had ! from the warm reception to the fast check in/out procedures as well as the spacious rooms available and overall service which made this visit a wonderful experience to remember
October 12, 2014
Rated 3 out of 5 by sirford They tried hard but ultimately failed
I found this hotel online and it met my initial expectations, nice room, great bed that I have come to love from this brand. The service was good, but then I had a problem and it all went downhill fast.
I booked a tour with the hotel and when they forgot to pick me up, nobody seemed to care or take responsibility. After speaking to several people and then demanding a resolution they finally gave me a lift. I got to my tour but without a voucher i needed so another round of calls and demands to get this fixed. The next day the staff said there was nothing they could do - well there is something I can do and that is not go there again.
Being a gold member and a social media blogger you think they might consider the implications, but they just wanted me gone. They have their wish and my other hotels are thanking them for it.
October 9, 2014
Rated 4 out of 5 by Suj66 Stay during Eid holidays
The pillows provided could be a bit thicker. those provided were very soft and uncomfortable.
October 11, 2014
Rated 4 out of 5 by Yahoo50 Great Business Stay
The staff is very friendly and helpful. The restaurant has a very good breakfast and meals at night change daily. Also for a nice delight, there is the sports bar for a simple but filling meal. Easy access to transport or trains to get to the tourist sites as well.
October 9, 2014
Rated 5 out of 5 by YoungD Great stay.....as usual
We've stayed at the hotel on numerous occasions & are always very satisfied with our visit.....hence the returns.
The hotel is ideally located in " Old Dubai " for shopping / restaurants / bars etc & relatively close to the airport.
The rooms are very spacious, clean & comfortable with tea / coffeee facilities a bonus.Now that the wifi is inclusive makes the hotel ideal for my future Dubai visits.
October 6, 2014
Rated 4 out of 5 by Eddie2000 Short Stay
Really enjoyed the hotel. The staff were very appealing, friendly and responded quickly to any request. I'll be back!!
October 7, 2014