Rated 4 out of 5 by bassman412 One of my favorite hotels
Classy hotel with exceptional roof terrace. The whole anterior is in a sort of laid back and updated art deco style reminescent of the 1920's. but modern.
Rooms a delight if you like minimal but classy
Location and views from the terrace A1
January 28, 2013
Rated 4 out of 5 by Ebi55 Great hotel
This is a very nice hotel. On arrival I realised I forgot my pair of glasses in the taxi that brought me. The lady at the front desk immediately contacted security and through CCTV images they were able to give me the taxi plate identification numbers and transport authority number to call. I did that and by the next morning my glasses were delivered to the hotel. Reception immediately called the Z lounge to inform me. That was very impressive. It shows good concern for hotel guests. Clean rooms, timely housekeeping. Nice food at the business lounge. Attentive staff. I arrived earlier than the check in time but a room was ready for me. Although you open the blinds and all you see is a building. Not a great view! i requested they change my room to one with a view of sheik zayed road, front desk staff said something about that not being available on the business floors.
Overall, I would stay at this hotel anytime I am in Dubai . I recommend this hotel to anyone who wants to stay at a decent, clean hotel , close to the mall, metro, the burj khalifa with good value for money.
March 8, 2014
Rated 5 out of 5 by bluefin1 this is an excellent hotel
I have stayed at this hotel on 2 occasions and have found everyone i spoke too most helpfull.It is very convienient for the airport and has access to the metro 2minute walk.I had dinner one night and was very very nice. highly recommend.
September 15, 2012
Rated 4 out of 5 by CMOJoe best of the bunch
I've used the other four points in Dubai in the past and have come to the conclusion that this one is the place to stay.
Reasonably priced and conveniently located in ticks all the boxes.
March 29, 2014
Rated 5 out of 5 by Tuga62 For families who are looking for good you will find the best here
Families looking for goood place to stay ,,in this hotel they will get more than expected..try it next visit and I am sure you will agree ..you feel as being home or more ..best regards to the hotel management and wish them the best..
September 3, 2012
Rated 4 out of 5 by DesertDave Great amenities and friendly staff
Hotel is always busy, but plenty of helpful staff, even during busy checkin hours. Rooms are clean, decent size. Breakfast buffet is good but expensive, especially if you're not too hungry. Overall, good value for price paid.
December 16, 2013
Rated 3 out of 5 by xxxxxxxxxxx NO WiFI Access
Despite my writing about no WIFI in April - and receiving notice that it was being installed - I booked a business team in the hotel - only to be told upon arrival that WIFI is not available. The hotel was not business-friendly .
May 23, 2013
Rated 5 out of 5 by Ya7Ya Excellent hotel
this hotel is one of the best hotel i satyed in Dubai , room is very big,comfortable ,and clean,staff are very nice. Hotel located in the middle of shaikh Zayed road where evrything is close to you , and few steps from the Metro
April 21, 2013
Rated 5 out of 5 by RNL2013 Loved this hotel
Loved the hotel. Location was great; service was awesome; room was immaculate. I wish the wifi worked in our rooms but it didn't and you only get 4 hours free wifi in public areas. That was the only negative aspect of the hotel.
May 28, 2013
Rated 3 out of 5 by UnpreferredGuest Long Stay gurest
Stayed at this hotel from Sep 12th to Mar 29th and never received a single Starpoint. Worst hotel programme I have ever encountered, that put's short stay guest on a higher footing than long term loyal customers!! Unbelievable.
April 3, 2012
Rated 5 out of 5 by dcknt Sky Bar
Limited seat availability due to renovation...
May 15, 2014
Rated 5 out of 5 by Davidwedwards February / March 2014 12 night stray Dubai
Superb hotel with great location and very professional staff. Overall a very good experience.
Only slight dissapointment was the rooftop pool being closed for refurbishment throrougout our stay.
March 5, 2014
Rated 4 out of 5 by A5h2000 This hotel has great customer service
Good location, and staff very friendly and very helpful. Thank you for making our trip amazing.
May 2, 2014
Rated 4 out of 5 by jojo2014 quite place
good place but they need to improve house keeping and mini bar guy is annoying every morning ..
April 28, 2014
Rated 5 out of 5 by Phil57 Hotel with it all
Great stay in Dubai, hotel as in great position, easy walk to metro station and one stop fro Dubai Mall.
Had a couple of really good meals in Luigi's, and enjoyed the comfort of Charlie's Bar, for a few cold ones.
August 25, 2013
Rated 5 out of 5 by ksabusiness Great Staff
Great Location and great service
Home away from Home
May 9, 2014
Rated 5 out of 5 by 656565 Great Service
This is my 3rd. time staying at the Four Points by Sheraton - on all occasions I have found the accommodation to be nothing less than excellent.I am back in June also in May 2014.By the way the food is top class.
May 21, 2013
Rated 5 out of 5 by DSS73 Overall great service
Came to Dubai for work purposes. The hotel is in a very good location close to the metro and the Dubai Mall.
The staff were friendly and helpful and provided great service.
Will most certainly stay here again.
June 6, 2013
Rated 5 out of 5 by Taylork Love the views
Everytime I visit Dubai i stay here. The staff are very friendly, helpful and have always met my needs. The facilities are superb with the highlight of the rooftop bar.....what great views of downtown Dubai!!
March 17, 2013
Rated 2 out of 5 by KHEEL Staff
1. Due to the lifts we may be wait long to get on it.
2.I was awiting for more than half an houre to ch out last time , also i called them 3 times , later i helped my self .
3.Wi Fi inside its an important.
September 2, 2012
Rated 4 out of 5 by Mohamed76 This hotel has great features
Every things were good as services,location,... Except wireless Internet in my room which is very important for me and reflect on my business directly which considered as an important way for communication
March 17, 2013
Rated 5 out of 5 by Chris057 Perfect
The location was very close to alot of the attractions in Dubai, the staff was friendly, the accomodations were very well designed and maintained. I will surely stay here again on my next visit to Dubai.
November 20, 2012
Rated 3 out of 5 by YUCEL FRONT DESK IS ABSOLUTELY INCOMPETENT
THEY HAVE CHARGED THE HOTEL FEE, TWICE FROM OUR CREDIT CARD, AND WE ARE STRUGGLING TO GET THE SECONG CHARGE CANCELLED
April 15, 2014
Rated 2 out of 5 by hafid the reception team sucks
trying to undergrade my room for the same rate arguing no room avaiable. After arguing the room by miracle is avaiable. Is not that a scam? And you need ask the same thing again and again to have it.
November 26, 2012
Rated 3 out of 5 by Akbora your transportation service
Hi, when we want to go to the airport your personel directed us to special transportation instead of normal taxi and they told us it will be 40 UAD. but driver demanded 60 UAD. This was disturbing.
September 2, 2013
Rated 4 out of 5 by Sani99 Great Stay - Friendly Staff & Brilliant Location
Excellent Check in and Check out experience. Room was good for a four points property. Great stay, overall.
April 16, 2014
Rated 1 out of 5 by romarti Very Disatisfied
It was terrible no breakfast or lounge access as promised, rude and unhelpful staff.
As promised via confirmation email and telephone call prior to arrival.
Used 3 suite awards to upgrade room.
November 19, 2013
Rated 4 out of 5 by Rich2809 A simple, clean, friendly hotel
I like this hotel. Check in and check out is quick and friendly,
Suites are good, although they do not feel purpose built.
Only real niggles, still no lounge and no wireless internet in the rooms
July 6, 2012
Rated 3 out of 5 by MaySam Hotel Need Improvments
-) Staff was not very resonsive
-) Bed standards are not goo.
-) Breakaast was great
April 22, 2014
Rated 5 out of 5 by HildeDS Excellent hotel in Dubai
Very friendly staff and the 2 bedroom apartment was comfortable and spacious. The rooftop pool, the fitness room and lounge area was also spacious with sun all day.Will definately go again!
March 1, 2013