Four Points by Sheraton

Four Points by Sheraton Sheikh Zayed Road, Dubai

  • Sheikh Zayed Road,
  • P.O. Box 116162
  • Dubai,
  • United Arab Emirates
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways and child rollaways may incur extra charges. Baby cribs are free of charge.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room. Identification is required at check-in. Per UAE law, the following documents are valid forms of identification: a valid and original passport, UAE ID, or GCC national ID. Children must be accompanied by an adult at all times.

Rated 4.2 out of 5 by 428 reviewers.
Rated 5 out of 5 by Superb staff Very friendly and knowledgable June 26, 2013
Rated 5 out of 5 by Excellent hotel On the first week of June we (my girlfriend and myself) went to Dubai for about a week. We arrived very early (a couple of hours before check-in) but that was not a problem. There was a room available and we got a free upgrade with a beautiful view on the skyline of Dubai and of course the Burj Khalifa. The room was very spacious and clean and the staff was very polite and helpful with information about excursions etc. The metro station is at walking distance (approx. 5 min.) which is a huge advantage. If you book this hotel, don't forget the (lounge) bar at Level 43! At night it is awesome to get a cocktail before sleeping. See you next time! Greetings from Holland. June 21, 2013
Rated 3 out of 5 by Inaccurate Information on Hotel Website I really like the hotel - rated Excellent for room comfort, cleanliness, staff - but was disappointed by the inaccuracy of information with regards to services on the hotel's website. Under "Rooms Overview", it clearly showed that all rooms have got in-room WiFi internet access, thus I did not bring my AirPort Express. Upon entering my room, I realised that this was not available and spoke to the staff, who very politely told me that "It is probably being implemented now. Perhaps in your next visit, it will be available." Under "Hotel Services", it states complimentary shuttle to numerous locations (with disclaimer on timings and availability), but concierge informed me that there is no such shuttle to 5 out of 6 of the locations listed on the website. My main query is: why state them on the website if it is just planned-for/not available just yet? It just causes unmet expectations from hotel guests, which could have otherwise been avoided if information on the website was accurately captured. June 21, 2013
Rated 5 out of 5 by Amazing Experience I had a really great time at this hotel. The hotel staff was incredible. June 17, 2013
Rated 4 out of 5 by Value for money I felt we got a great deal and service was excellent. June 16, 2013
Rated 5 out of 5 by Pleasant Stay and friendly Staff The location , the staff, the room, everything made my life easy and help me to do my business during the five night I have stayed there. I managed to run successful business negotiations and conclude excellent agreements , thanks to comfortable nights which improve my moods and energize me. Hope to stay there again. June 16, 2013
Rated 5 out of 5 by excellent place to stay I checked with my family of four adults and 2 children on 3rd June 2013 for four nights. I must say this has been easily one of the best property to stay. Not only the staff was courteous but we got a suite on 22nd floor which was excellent in all respects. The pool on the 43rd floor was astonishing and so was the 360 view od dubai skyline. The buffet breakfast was not only lavish but was great. June 10, 2013
Rated 4 out of 5 by Facilities No enough faciclities in the hotel, i didn't get any benefit as a member of SPG, even the view of my room was not good. June 7, 2013
Rated 5 out of 5 by Location and service The location is great as the hotel is situated in between 2 metro stations.We arrived late at 11 pm and our room was upgraded. They booked the safari tour for us and had it confirmed so we can go in the next evening. Gave us good recommendation on dining and reserved our seating. Service is great from everyone. June 7, 2013
Rated 5 out of 5 by Very pleasant stay & good food I stayed only one night but was impressed by the facilities and staff. I ate at the Italian restaurant and the food was fresh and tasty. I also had a Pizza Magherita from Room Service. It was delivered on a hot pizza plate and was very fresh. It was the best pizza Margharita I have ever eaten. Delicious. June 7, 2013
Rated 5 out of 5 by Good service Very helpful front office staff. Clean room. I arrived early (10am) and have room ready. June 6, 2013
Rated 5 out of 5 by Overall great service Came to Dubai for work purposes. The hotel is in a very good location close to the metro and the Dubai Mall. The staff were friendly and helpful and provided great service. Will most certainly stay here again. June 6, 2013
Rated 5 out of 5 by My new favorite This hotel was perfect in every way. My SPG status was recognized with a room upgrade. My room was very comfortable and always clean. Every staff member was friendly and wanted to help in every way. I was delighted with the experience. I'll be back! June 6, 2013
Rated 5 out of 5 by Outstanding staff members!! What an amazing stay at the Four Points by Sheraton Sheikh Zayed! I stayed there for 4 nights, and I could not have asked for a better hotel. Location is ideal, in the midst of the most dynamic area of Dubai. Two minutes from the Financial center metro station. Service was beyond outstanding. WOW! Every single staff member I encountered whether at front desk, concierge, restaurants, security, elevator, was so courteous and helpful. Front desk went out of their way to help me get the room I wanted. I commend Four Points on the amazing staff you have. The staff is what makes this hotel a gem!! Food at Italian restaurant was delicious and the breakfast buffet was superb. The view from the rooftop bar is breathtaking during the day and night. Fantastic work Four Points!! June 4, 2013
Rated 4 out of 5 by the hotel is ok to stay the wi-fi is very bad and house keeping came very late to clean my room . June 2, 2013
Rated 5 out of 5 by Loved this hotel Loved the hotel. Location was great; service was awesome; room was immaculate. I wish the wifi worked in our rooms but it didn't and you only get 4 hours free wifi in public areas. That was the only negative aspect of the hotel. May 28, 2013
Rated 5 out of 5 by Great location, very friendly staff, great value The hotel is in a great location, just one metro stop or a short taxi (available from outside the hotel) from Dubai Mall where we spent most of our evenings, sitting round the lake at one of the many restaurants enjoying the dancing fountains and views of the Burj Khalifa. The room was a good size, really comfortable beds and very clean. There is a lot of traffic noise from Sheikh Zayed Road - unavoidable in this part of town - but it didn't keep us awake. It sounded like having the air conditioning on. There may be quiet rooms available I guess. Staff were impeccably polite and efficient and we couldn't fault them. Continental breakfast was really good and we were offered a Starwood card which gave us 20% off each day. Roof top pool is a little small but there are lots of loungers and amazing views. As it's on the 43rd floor there is a bit of breeze which makes the very strong sun seem cooler than it actually is. Would definitely recommend this hotel. Would definitely stay here again. May 28, 2013
Rated 4 out of 5 by Fantastic location Staff are very friendly and sincerely accommodating. Room was very clean. Fantastic location. May 25, 2013
Rated 3 out of 5 by NO WiFI Access Despite my writing about no WIFI in April - and receiving notice that it was being installed - I booked a business team in the hotel - only to be told upon arrival that WIFI is not available. The hotel was not business-friendly . May 23, 2013
Rated 4 out of 5 by Excellent hotel for a citytrip Stayed for 3 nights in this hotel. And there is no complaining what so ever. Smooth en very friendly registration when we arrived late in the night. Room with a perfect view and very clean. The bar / swimming pool on the 43 floor and especially the great view over Dubai makes our stay worthwhile. May 23, 2013
Rated 5 out of 5 by Returning from R & R Very Nice Mary was very helpful when i first got there and the room exceed my expectations, breakfast buffet was very good and since i had been traveling my laundry was back by 1800 that night Over all i loved the apartment room and had a great time there would recommend it to anyone May 23, 2013
Rated 5 out of 5 by Great Service This is my 3rd. time staying at the Four Points by Sheraton - on all occasions I have found the accommodation to be nothing less than excellent.I am back in June also in May 2014.By the way the food is top class. May 21, 2013
Rated 4 out of 5 by Fair Nice hotel, very well located. Money value ratio fir enough. Very friendly staff, professionell and quick check in and out. May 21, 2013
Rated 3 out of 5 by below expectations the rooms are small , the lobby as well May 18, 2013
Rated 5 out of 5 by LOCATION This Hotel was in central area which met all my requirements. Close to Metro, accesible to Dubai Mall, Burj Khalifa. etc. not more than 15-20 mins from airport. Enjoy facilities of Hotel. Found employees helpful, pleasant. Loved the room and view. Level 43 is peaceful with swimming pool, bar, and seating area. May 15, 2013
Rated 5 out of 5 by Very nice Hotel Great location especially if using the Metro. I was in room 1514, it was abit smelly :( I think from the mattress. May 11, 2013
Rated 5 out of 5 by M. excellent place to be in, the appartments are very convinient. May 9, 2013
Rated 4 out of 5 by The hotel is wonderful The hotel and staff are excellent to all the guests and make visitors feel very welcome. The staff go out of their way to make sure that guests are comfortable and well taken care of. May 7, 2013
Rated 1 out of 5 by This hotel needs serious improvments I regret saying that I've had one of the worst 5-star hotel experience in my life. Guest service was poor and slow. Some staff had attitude problem. Not to mention the unsatisfactory SPG recognition. I came for a business trip and stayed in a business suite, yet not much special facilities were offered, knowing that i have tried the regular rooms. Hotel lacks shortage in reception staff. The hotel has many limitations. No wifi in the rooms, no lady friends are allowed in restaurants. I found no slippers in my closet... unfortunately it was a very bad experience, I regret not recommending this hotel to my colleagues. May 7, 2013
Rated 5 out of 5 by Specious, clean, and comfortable apartment. “Truthfully I was impressed by the hotel location, luxury, friendliness of the staff. the hotel was beyond my expectations.” May 3, 2013
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