Rated 3 out of 5 by UnpreferredGuest Long Stay gurest
Stayed at this hotel from Sep 12th to Mar 29th and never received a single Starpoint. Worst hotel programme I have ever encountered, that put's short stay guest on a higher footing than long term loyal customers!! Unbelievable.
April 3, 2012
Rated 4 out of 5 by DesertDave Great amenities and friendly staff
Hotel is always busy, but plenty of helpful staff, even during busy checkin hours. Rooms are clean, decent size. Breakfast buffet is good but expensive, especially if you're not too hungry. Overall, good value for price paid.
December 16, 2013
Rated 4 out of 5 by Ebi55 Great hotel
This is a very nice hotel. On arrival I realised I forgot my pair of glasses in the taxi that brought me. The lady at the front desk immediately contacted security and through CCTV images they were able to give me the taxi plate identification numbers and transport authority number to call. I did that and by the next morning my glasses were delivered to the hotel. Reception immediately called the Z lounge to inform me. That was very impressive. It shows good concern for hotel guests. Clean rooms, timely housekeeping. Nice food at the business lounge. Attentive staff. I arrived earlier than the check in time but a room was ready for me. Although you open the blinds and all you see is a building. Not a great view! i requested they change my room to one with a view of sheik zayed road, front desk staff said something about that not being available on the business floors.
Overall, I would stay at this hotel anytime I am in Dubai . I recommend this hotel to anyone who wants to stay at a decent, clean hotel , close to the mall, metro, the burj khalifa with good value for money.
March 8, 2014
Rated 5 out of 5 by Meiklber Outstanding staff members
My expectations have been exceeded by far, especially in terms of staff efficiency and friendliness (in all areas) as well as cleaniness. I will come again
May 10, 2014
Rated 5 out of 5 by Phil57 Hotel with it all
Great stay in Dubai, hotel as in great position, easy walk to metro station and one stop fro Dubai Mall.
Had a couple of really good meals in Luigi's, and enjoyed the comfort of Charlie's Bar, for a few cold ones.
August 25, 2013
Rated 5 out of 5 by 656565 Great Service
This is my 3rd. time staying at the Four Points by Sheraton - on all occasions I have found the accommodation to be nothing less than excellent.I am back in June also in May 2014.By the way the food is top class.
May 21, 2013
Rated 4 out of 5 by CMOJoe best of the bunch
I've used the other four points in Dubai in the past and have come to the conclusion that this one is the place to stay.
Reasonably priced and conveniently located in ticks all the boxes.
March 29, 2014
Rated 5 out of 5 by DSS73 Overall great service
Came to Dubai for work purposes. The hotel is in a very good location close to the metro and the Dubai Mall.
The staff were friendly and helpful and provided great service.
Will most certainly stay here again.
June 6, 2013
Rated 5 out of 5 by Taylork Love the views
Everytime I visit Dubai i stay here. The staff are very friendly, helpful and have always met my needs. The facilities are superb with the highlight of the rooftop bar.....what great views of downtown Dubai!!
March 17, 2013
Rated 5 out of 5 by Davidwedwards February / March 2014 12 night stray Dubai
Superb hotel with great location and very professional staff. Overall a very good experience.
Only slight dissapointment was the rooftop pool being closed for refurbishment throrougout our stay.
March 5, 2014
Rated 2 out of 5 by KHEEL Staff
1. Due to the lifts we may be wait long to get on it.
2.I was awiting for more than half an houre to ch out last time , also i called them 3 times , later i helped my self .
3.Wi Fi inside its an important.
September 2, 2012
Rated 4 out of 5 by Mohamed76 This hotel has great features
Every things were good as services,location,... Except wireless Internet in my room which is very important for me and reflect on my business directly which considered as an important way for communication
March 17, 2013
Rated 5 out of 5 by Chris057 Perfect
The location was very close to alot of the attractions in Dubai, the staff was friendly, the accomodations were very well designed and maintained. I will surely stay here again on my next visit to Dubai.
November 20, 2012
Rated 2 out of 5 by hafid the reception team sucks
trying to undergrade my room for the same rate arguing no room avaiable. After arguing the room by miracle is avaiable. Is not that a scam? And you need ask the same thing again and again to have it.
November 26, 2012
Rated 4 out of 5 by k15644 This hotel has great features
great service and in the heart of the main area
June 11, 2014
Rated 3 out of 5 by Akbora your transportation service
Hi, when we want to go to the airport your personel directed us to special transportation instead of normal taxi and they told us it will be 40 UAD. but driver demanded 60 UAD. This was disturbing.
September 2, 2013
Rated 4 out of 5 by PGD1967 This hotel has great features
Excellent restaurants inside the Hotel.
Entire service is excellent
June 5, 2014
Rated 4 out of 5 by Rich2809 A simple, clean, friendly hotel
I like this hotel. Check in and check out is quick and friendly,
Suites are good, although they do not feel purpose built.
Only real niggles, still no lounge and no wireless internet in the rooms
July 6, 2012
Rated 4 out of 5 by Rick19 Great Features
Very well situated. Variety of restaurants. For business people the lounge is great to hold meetings and relax in a quiet atmosphere.
May 8, 2014
Rated 1 out of 5 by romarti Very Disatisfied
It was terrible no breakfast or lounge access as promised, rude and unhelpful staff.
As promised via confirmation email and telephone call prior to arrival.
Used 3 suite awards to upgrade room.
November 19, 2013
Rated 5 out of 5 by Iren great location
Very good location.Comfortable rooms.The bar on the roof is a very pleasant place.Most of the stuff is very kind and helpful.
May 12, 2014
Rated 5 out of 5 by Honeygod Great Location.And excellent service
Totally recommend it to all.
June 13, 2014
Rated 5 out of 5 by HildeDS Excellent hotel in Dubai
Very friendly staff and the 2 bedroom apartment was comfortable and spacious. The rooftop pool, the fitness room and lounge area was also spacious with sun all day.Will definately go again!
March 1, 2013
Rated 5 out of 5 by Bazyad Very nice hotel
Perfect Location, Friendly and helpful staff, comfort and capacious rooms, very clean hotel, very good business facilities, special thanks to Jenifer (reception staff) and Mr. Shahid
December 27, 2013
Rated 4 out of 5 by GermanSwimmer smoking room
the hotel and its location ist very good, however i got a smoking roo and I am not smoking. NO GO.
May 20, 2014
Rated 4 out of 5 by Flick Suggestion
Had no complaints whatsoever but the business room I had did not have curtains that covered the full window. Hence at sunrise the room was in full light and did not help sleep pattern.
October 28, 2012
Rated 4 out of 5 by Roseta reliable business hotel
Hotel has good standards and service. Two niggles:-
- only cable connection for internet in bedroom, definitely not adequate for 2013
- no lounge spaces for meeting clients informally
March 11, 2013
Rated 4 out of 5 by voo002 The hotel is wonderful
The hotel and staff are excellent to all the guests and make visitors feel very welcome. The staff go out of their way to make sure that guests are comfortable and well taken care of.
May 7, 2013
Rated 5 out of 5 by Modimav9 a great place to wrap up the evening
The rooms are very comfortable and staff are friendly. Club lounge is a v good feature and well worth the extra. Best secret is the roof top bar - a great place for evening drinks.
October 25, 2013
Rated 4 out of 5 by Smg9999 Breakfast buffet
Amazing breakfast spread and friendly staff but only drawback being we were not informed about the separate prices for the continental and hot buffet... We ended up paying more
December 31, 2012