Rated 2 out of 5 by AaronHarleyBailey No hot water; clingy shower curtains
When you shower here you will spend as much time peeling the curtains off your body as putting soap on it. The water pressure is terrible and you get either scolded or freeze. The elevators are tiny and slow. This hotel is apparently associated with the other Four Points as you will need to spend a 1/2 or more explaining to a staffer at 'the front' desk what you need (and still not get it hours later). Convenient to DFIC but expensive and under-whelming in terms of front desk service and the elevator/shower experience. Very decent SPG lounge though.
January 9, 2015
Rated 5 out of 5 by Djorz What a great hotel!
Hotel and its location are just excellent! Great room, very good bed, spotless cleaning. And a superb breakfast every morning!! And its staff really knows how to make you feel like a guest.
In the middle of the city, but relatively quiet on the roof by the swimming pool with a great view, especially by night!
When visiting Dubai again, we would choose this hotel, again!
Thanks for the lovely stay, it made our trip even more enjoyable!!
fam. Schmitz, The Netherlands..
January 6, 2015
Rated 4 out of 5 by PJ6622 Service needs to be looked into seriously
The service at the hotel did not meet my expectations:
1) We had asked the hotel concierge to make a reservation for us at the Atmosphere bar at the Burj, however, there was no feedback at all. Only when we called them the next morning did the process begin
2) Our TV remote and various channels were not working. On complaining (around 2am), the service guy came and mentioned that the adaptor was not functioning. We asked him to fix it the next morning. Received a call at 10am when we responded and asked him to fix it anytime after 11am. They forgot about it and never repaired the same, which we realized late at night when we returned to the room !!
Overall, the service needs a serious overhauling
January 5, 2015
Rated 5 out of 5 by alyyoussef Excellent from all sides
Excellent from all sides
All staff excellent
At all times find a smile on faceted.
Special thanks to Mr. / Badr.
AND ALL STAFF
December 30, 2014
Rated 5 out of 5 by Pandora0710 Great for business travelers
Nice location, great meeting rooms, perfect service
December 10, 2014
Rated 5 out of 5 by esj001 Home away from Home
As a regular visitor the hotel feels like a home away from home. What does it over and over again is the helpfulness and friendliness of the staff at the front desk, lobby, security, Z Lounge, Eatery, Gym etc.. Although we could use 1 or 2 more bicycles in the gym... Its always a nice to get a first name welcome upon arrival... A great place to stay.
December 3, 2014
Rated 3 out of 5 by Haji Short but Sweet once we got through the door
Great facilities and food but poor front desk
December 2, 2014
Rated 4 out of 5 by makkad Fascilities in hotel is poor
You need to improve the fascilities in hotel to cover all type of people comparing with other hotels in addition you must provide some kind of news papers and magazines for the room and a map for dubai
November 25, 2014
Rated 5 out of 5 by PeterUK My 3rd stay at this hotel
I love this hotel in Dubai , the staff are always so polite and friendly and nothing is too much trouble.
Level 43 rooftop bar is a great way to end the day seeing the fantastic views of Dubai downtown.
I will be staying here on my next visit to Dubai and have recommended this hotel to my friends and family.
November 20, 2014
Rated 3 out of 5 by Katherine66 I've expected more
I was a bit disappointed as providing slippers upon request is strange for such level of the hotel. Choice in the bathroom was not poor but wretched. I do not even mentione fresh fruit which is normally provided in 4Points in other countries. I have SPG card, the only thing I've got additionally was an extra smile at the reception. What was really good and quick - consierge service.
November 17, 2014
Rated 3 out of 5 by EnglishmanAbroad Promised lots but failed to deliver
This hotel fails is several areas, poor water pressure, I was on the ninth floor, I can't begin to think what it's like on the 43rd floor.
Bathroom plugs that don't work.
Woeful service at breakfast, long delays as staffing levels don't match the number of diners.
November 14, 2014
Rated 4 out of 5 by mohit666 EXCELLENT
the aapartments are very good with all amenites .
November 10, 2014
Rated 5 out of 5 by MoeBriz Clean and comfortable
Well maintained. Outstandingly comfortable bed. Very spacious rooms.
Air conditioner a little noisy and I don't like shower curtains at all. Though to the hotels credit they were completely clean.
November 9, 2014
Rated 5 out of 5 by Nik69 Excellent stay
The apartments are huge and spotlessly clean. Kitchen is a boon for families on longer stays. Service is very friendly too. Views from the large sized windows is impressive as well as from the Rooftop Lounge on Level 43. Try the Moroccon restaurant for its excellent ambience and food.
November 3, 2014
Rated 5 out of 5 by guiweber Excelent Hotel
Excelent hotel. Very close to the main tourist attractions.
November 1, 2014
Rated 5 out of 5 by Honeygod Excellent Hotel
I have stayed at this hotel many times.One of the reasons i visit Dubai is to stay at this hotel.Each time my stay is better than the stay before.Excellent Hotel.Would highly recommend it.And many thanks to all the staff,for a excellent stay.All the best.
October 28, 2014
Rated 4 out of 5 by JenBB61 Very comfortable stay
We arrived early and received excellent service. The staff are always friendly and happy to oblige in every way. The beds are fabulous and slept very well and room size is great too. We loved Level 43 where we could watch the sunset every night and have a drink before dinner. Also the pool up there is fabulous. Great breakfast too. We stopped in Dubai for 3 nights before flying home, which was very relaxing. Would recommend this hotel to anyone of any age.
October 27, 2014
Rated 5 out of 5 by lolib Great stay at Four Points
The hotel exceeded our expectations and we would go back and book again. The location, staff and service were exceptional.
October 26, 2014
Rated 4 out of 5 by AaronTheh Great Roof Top Bar
It has a great view of the city as well as nice music.
October 24, 2014
Rated 5 out of 5 by Deyaibr88 GooooooooooooooooD
Every thing was good nothing bad.
October 19, 2014
Rated 4 out of 5 by suneet Value for money
Nice spacious rooms. Property centrally located. Value for money. Nice business hotel.
October 18, 2014
Rated 5 out of 5 by MrHotelFussy 5 out of 5
We are hotel F-U-S-S-Y. For once we can say....everything here was perfect. We were greeted with smiles from everyone on arrival which means a lot at 2am. Every single feature of this hotel is absolutely spot on. Immaculately clean , modern . quiet, fantastic breakfast. We can think of no negatives.
October 16, 2014
Rated 4 out of 5 by Shariq Comfortable rooms, great bar
The sky bar on the rooftop, as well as the roooftop swimming pool are excellent with great views of downtown Dubai.
The room was spacious and comfortable, with a nice view of the ocean in the distance.
The lobby is a little small and cramped.
October 14, 2014
Rated 5 out of 5 by Phil741980 Fantastic
Excellent and very accomodating
October 5, 2014
Rated 5 out of 5 by PCDD Excellent
Excellent Hotel and very enjoyable stay
September 25, 2014
Rated 4 out of 5 by CMNI Pool and Prices
The pool is great, but it is not nice to see that the pool close at 10:00 pm.
Price for cocktails are realy expencive, but they tast good.
The hotel is 2 minutes from the metro. That's great.
Aireport shuttle have to be for free.
September 17, 2014
Rated 5 out of 5 by PeteW66 Excellent stay and service
A great located hotel with friendly staff. The amenities are of a high standard along with an excellent breakfast on offer. I would recommend this hotel to anyone.
September 15, 2014
Rated 4 out of 5 by Taur Great hotel with great location
A great hotel with good comfort and great services, having its location in near vicinity to Business Bay in Dubai.
Further, whatever is required is accessed just outside; taxis, metro, resturants, food shops, shopping malls and close to airport.
September 7, 2014
Rated 3 out of 5 by bthomas Great location and good rooms
As always , do like this property. The rooms are good and the staff are nice.
Its been a while since i got back here.
The lounge was new. I was not impressed with the breakfast at the lounge.
It was better downstairs. I think members should be given an option on of they want to take the breakfast at the lobby.
The ambience of the lounge was good.
Other than that great place.
September 7, 2014
Rated 5 out of 5 by Net1 This hotel has great features
Very good hotel, everything is good.
September 3, 2014