Rated 4 out of 5 by RalffromGermany Nice location, but with a few points that need to be considered
Unfortunally the Hotel bar (Charly) and also the main entrance was full with smokers, what make it very difficult for someone without this Habit.
In Addition I faced a Problem with a tripping fuse, which switched off the aircon and the light in the room once a day.
No one was able to fix this during my 11 days stay.
June 28, 2014
Rated 5 out of 5 by MatthewG Great Stay
Pleasant stay and very friendly staff. The view from the Pool is fantastic.
June 26, 2014
Rated 3 out of 5 by HASSAN2014 Mr
Very good stay and very quit
I recomend this hotel
June 24, 2014
Rated 4 out of 5 by KhanFamily We are very satisfied customers
We were in professional and friendly hands during our stay. We loved the hotel and would like to stay again. We liked the fact that it was on the main road with many restaurant and shops in proximity. Two metro stations were at walking distance.
June 24, 2014
Rated 4 out of 5 by Naveed20 Average Hotel
My request for an early check in was accommodated but offered a smoking room which was forced to take after a long haul flight.
Requested a late checkout till 3 pm which was curtly refused that room was required which was surprising in a slow period of summer. However due to late collection of bags from the room there was no fuss when i was checking out which just shows lack of customer responsiveness. Being a regular visitor to the hotel for last 3/4 years with at least 2 visits per year despite so many new options coming up the hotel will have to pull up their quality level. The food ordered in room service was just average and needs definite improvement.
June 23, 2014
Rated 4 out of 5 by Leroy74 Always a pleasure
Another great stay at Four Points. Thanks for helping me out on the early arrival and for keeping up the quality of service I always love to see. Nothing's a hassle and its all there for you if you need it.
June 23, 2014
Rated 4 out of 5 by Nikontessie Good Hotel
The hotel was good in just about all aspects. Front office (indeed all staff) were very friendly and courteous. But I was a bit unhappy that while my booking was for a preferred room, and I specified that I wanted a high floor room with city view, it turned out I could only have a room at 9th floor with 'ocean' view. I bought into the ocean thing, but turned out to be misleading as the ocean is too far to make any sense as a view. earlier I had pressed the staff harder he told me he was checking out a room at level 43, only to tell me that all rooms after 9th floor are apartments. I didn't believe him. But that was only the hitch, overall I was very happy with the service. I was also very happy with the help with airport transfer on check out and the swift check out process. I will certainly return to the hotel. I was also touched when we went to level 43 bar with my girlfriend and baby, the bar attendant politely told us babies are not allowed there, but he also offered to carry the baby briefly as we go to terrace and have a view of the city. That was very caring and fun, even the baby got along with him so well.
June 22, 2014
Rated 4 out of 5 by ss11175 Very good location
The best thing I liked about the Hotel is its central location. Our Rooms were very spacious & comfortable. Also the Staff was wonderful & very helpful. Its good value for money.
June 22, 2014
Rated 5 out of 5 by hkindiangirl Very comfortable stay
Loved the location of this hotel and all the staffs were very friendly. Bfast buffet had good choice of food....
5 mins by cab to Dubai mall... which cost only 10 dhs.
Would definitely recommend this hotel to family and friends.
June 17, 2014
Rated 3 out of 5 by akz1 It is a good hotel well located
I love the location of this hotel. To reach it is easy and you can find everything in the proximity.
June 15, 2014
Rated 5 out of 5 by fossil6 Excellent Accommodation
We stay at Four Points Sheraton Sheikh Zayed Road, Dubai every year on our travel to and from the UK and find everything Excellent from the moment that we arrive to the minute that we leave. To all of the staff a great big thankyou David & Margaret Barnett
June 14, 2014
Rated 5 out of 5 by Honeygod Great Location.And excellent service
Totally recommend it to all.
June 13, 2014
Rated 5 out of 5 by AriH Very Nice Hotel
I stay in this hotel for 4 days, and was so comfortable in my stay, the hotel is great, except the small lobby, everything is very good, the room is so comfortable, the pool in roof is very nice, and the view in the roof is amazing, also the location is very nice, you can find everything there, and you can find good food at late time of night.
June 11, 2014
Rated 4 out of 5 by k15644 This hotel has great features
great service and in the heart of the main area
June 11, 2014
Rated 5 out of 5 by Albasha the hotel met our expectation
The location is very central and handy/close to transports and eating outlets, it is also very clean and comfortable, all the staff at the hotel were lovely, polite and pleasant, willing to help with big smiles, credit to the supervisors and management. "note special thanks to Mahmoud, at the reception" The upgrade to the apartment was a big surprise and very much appreciated, will be happy if this can happen again, in my next visit to Dubai when time permits. overall the hotel deserves the 5 star rating.
June 9, 2014
Rated 5 out of 5 by aysha21 Excellent hotel
Excellent hotel, would recommend Friendly staff and very accomodating to your needs, Privacy when needed, i.e. use 'do not disturb sign' as Housekeeping staff punctual in mornings, Z LOUNGE needs more variety of food for breakfast, but good quality. Would have preferred lounge area curtains to close at night for privacy. Room service food excellent .
June 9, 2014
Rated 3 out of 5 by KFS67 Average Hotel, good location, and great view from roof top bar
Typical 4 Points hotel, good service, good SPG recognition. Nice roof top Pool, although bit cramped, and nice roof top bar.
June 7, 2014
Rated 4 out of 5 by PGD1967 This hotel has great features
Excellent restaurants inside the Hotel.
Entire service is excellent
June 5, 2014
Rated 5 out of 5 by Clairvoyant Suites - Not Bad
Clean, Comfortable, Spacious and
June 4, 2014
Rated 4 out of 5 by Bear1 May 2014
Again : The only annoyances with this establishment are : Queues at elevator and on-line booking system (confirmation & payment does not necessarily mean booking has been made.)
June 2, 2014
Rated 4 out of 5 by ATraveller101 Great views and location
We rented the 2-bedroom apartment. It was an excellent place to stay with splendid views and ideal location - close to the metro and all amenities. We paid extra for breakfast, which although was lovely, I thought should have been included in the price we paid for the rooms. We also found the room snacks to be very overpriced - one mineral water bottle costing aprox. 20 dirhams whereas the normal street price was 1 dirham. The pool at the top was also disappointing - far too small and more like a little paddling pool than a swimming pool.
The hotel staff were excellent - I particularly remember people like Samson who was a fantastic help in arranging a tour of Dubai according to our schedule and Bikash who looked after us during our stay.
June 1, 2014
Rated 5 out of 5 by A05055 Recommend to all
This Hotel Must Be Example For The Rest of HOTELS.
May 28, 2014
Rated 5 out of 5 by Henryfromtexas I loved Dubai and this hotel was superb!
This hotel was fabulous the location, amenities and staff were A+++
May 26, 2014
Rated 5 out of 5 by zarirS BEST HOTEL TO STAY IN DUBAI
Location Great,Staff very friendly and helpful, clean, spacious,family friendly, I would definitely stay again.
Jennifer at reception was a great help.
thank you guys keep it up.
May 21, 2014
Rated 4 out of 5 by GermanSwimmer smoking room
the hotel and its location ist very good, however i got a smoking roo and I am not smoking. NO GO.
May 20, 2014
Rated 4 out of 5 by abesal friendly hotel
I stayed 5 nights in a one bedroom apt. . The hotel has a great location between 2 metro stations on Sheikh Zayed rd. 5 minutes walk in either direction. Dubai mall is one stop from the hotel. Some restaurants and fast food are close by.
The hotel has a rooftop bar on the 43d floor where a 360 degree of Dubai can be seen.Room service is prompt . Rooms are spacious and clean ,furnitures are basic . Rooms have a balcony, but you have to arrange with the reception to use. Bathrooms amenities are basic, not so fancy.
The hotel lobby is a bit small , but the staff at the reception are friendly and helpfull, especially miss Souzan.
Overall i liked my stay, and probably would stay there again if I come to dubai
May 16, 2014
Rated 5 out of 5 by dcknt Sky Bar
Limited seat availability due to renovation...
May 15, 2014
Rated 4 out of 5 by Tigerlilly1 This hotel has great features
We stayed in this hotel for the first time and towards the end I was very impressed. The staff were very polite and attentive. The spa was amazing; all the therapists were experienced and professional. The rooms were very Cosy with good views and above all the poolside area was the best for me. It is located on the 43rd floor and gives you amazing views. Forgot to mention, the gym is open 24 hours!!!! What a bonus!! Would definitely recommend.
May 14, 2014
Rated 5 out of 5 by Iren great location
Very good location.Comfortable rooms.The bar on the roof is a very pleasant place.Most of the stuff is very kind and helpful.
May 12, 2014
Rated 5 out of 5 by John4646 Hotel has great location
Staff very friendly and location was great
May 11, 2014