Rated 5 out of 5 by Ruben80 Excellent Upgrated
Nice service with upgrated to a better room.
Incredible room with Living room and small kitchen.
The pool and the views are fantastic at the rooftop. Several kind of restaurants in the hotel is a good idea.
There is no Spanish Channels on the TV.
August 28, 2014
Rated 4 out of 5 by paulo2014 great
excellent hotel and staff. some language barrier in english language.
Also it is better if you precise online, before Booking that there is a DEPOSIT that we have to put upon check in.
otherwise, all was perfect...especially the Greattt view on level 43rd. Try to develop this roof top more at night.
Also Try to get a FREE airport shuttle service.
April 28, 2014
Rated 4 out of 5 by Anthony77 This Hotel Is Very Close To Everything, And Has A Great Roof Top Bar
This Hotel Was Everything Anyone Expects, Location, Services, And Cleanliness, But The English Is Poor In Dubai So When Consulting Bellhops or Desk Staff, Make Sure You BOTH Understand Each Other Before Agreeing To Purchase A Service Or Food, But I Do Recommend This Hotel, But Make Sure You Take My Advice On The English Person To Person Communication
April 25, 2013
Rated 3 out of 5 by Wisdom Extension of my stay
Dear SPG Team,
After spending a 9 nights, I've decided to extend my stay by 4 more nights. When, I went to hotel reservation to make it they come up with very expensive rates and said that they cannot apply the same rate I used before.
I find this attitude not fair knowing that I'm spg memeber since more than a decade.
Thanks & Regards,
July 26, 2013
Rated 3 out of 5 by Sabaa Some issues
I stayed in this hotel many times, and i'm facing the same issue every time i come.
there is a bad smell at the sheets. and is there is a repairs at the morning "hammering and drilling" Inconvenient our sleeping.
August 31, 2014
Rated 4 out of 5 by RalffromGermany Nice location, but with a few points that need to be considered
Unfortunally the Hotel bar (Charly) and also the main entrance was full with smokers, what make it very difficult for someone without this Habit.
In Addition I faced a Problem with a tripping fuse, which switched off the aircon and the light in the room once a day.
No one was able to fix this during my 11 days stay.
June 28, 2014
Rated 5 out of 5 by PCDD Excellent
Excellent Hotel and very enjoyable stay
September 25, 2014
Rated 4 out of 5 by Ravirays Good hotel with ease of access to almost anything
Pro's : Very good hotel with ease of access to everything. located in the centre sheik zayed road, very near to metro
Con's: Rooms are quite smaller relatively. I ve booked a basic room though. Ventilation has been a challenge. everytime we order food to our room it took a day for the stink to go away
July 16, 2014
Rated 4 out of 5 by Ali35 Area of improvement
First of all I would like to thank you for a very kind hospitality . I stayed in your hotel for 20 days and it was a very pleasant experience . My only comment is that it would be more convenient to have wireless internet available in the rooms instead of cable only .
I would definately recommend and stay again in your hotel .
January 26, 2013
Rated 4 out of 5 by honestlycme A great place for a weekend getaway
I had the pleasure of staying at this hotel for a weekend break to Dubai. The location was great and was easily accessible to all the sights. On average, the cost in cabs to different spots like the Burj or to Jermeriah Beach averaged to be about 25AED.
The breakfast options were great and the rooftop bar has great views of the city.
January 27, 2013
Rated 4 out of 5 by BRG8 Non-Friendly Staff
Durring my stay, i guess very less percentage of staff was friendly. If I was asking for a late check-out the reply was not easy I was like "NO" the person over the phone was not even willing to check it on system to see if there is any possibility. But 2-3 people were really helpful. Spa was rally good, but very littel space for it.
January 14, 2013
Rated 1 out of 5 by TimKuwait Take your own milk!
Not sure why the hotel insists on powdered milk in the bedroom especially when the room has a fridge......
Not impressed with receiving email from Starwood stating complimentary internet and complimentary breakfast only to find the hotel declining the free breakfast. Very bad marketing by Starwood that leaves a bitter taste.
March 22, 2014
Rated 4 out of 5 by JOEY28 Hotel Stay Dubai
This is a very nice hotel located on Sheikh Zayed Rd. Easy access to metro, restaurants, and taxis. The room we had gotten was very nice with its own living room, bar area, bedroom, and bathroom. Value for money spent is good. Restaurants are somewhat pricey in the hotel. Room service was somewhat slow. Good Wifi connectivity.
October 10, 2013
Rated 5 out of 5 by theusualguest closed to everything
my favourite business hotel in Dubai since it is closed to everything and at walking distance from two metro stations. good value for the money, just small things to improve (especially in toilette amenities such as toilette paper which is too rough and should be much softer, check more often shampoo and shower gel dispenser)
December 9, 2013
Rated 4 out of 5 by krisr Great night life
The four points undersells the key factor of its location which is right next to the Financial Center metro.
In Dubai you can get an all day pass for 16 Durhams. You can get to old town, up to Atlantis, and everywhere in between on the metro.
Finally, it has the bar on the top floor which gives you a great view of the city.
November 15, 2012
Rated 3 out of 5 by WMCOLMES14 miss this visit
I stay at this hotel several times a year. often when I do, I check in for the early afternoon and leave late in the evening the same day before a flight out of DXB, I'd say a pretty good deal for a place. what I didn't like is that as a SPG Platinum, they only offered me 250 points rather than the 500 I usually get. Also, as there is no HH, premier guests used to be offered 2 coupons that could be redeemed for a beverage (even a glass of wine or draft beer) or snack at the food establishments in the hotel. This practice has been discountinued. Also, a miss on this visit was that the computers were down and i had to day in my room for a bit bc I did not have a key to re-enter it. I may try another hotel for my next pre-flight stay. (also another time I stayed here, the taxt service that works for the hotel put my bag in the wrong car, and I did not realize it until I was at the airport. Thankfully, they realized the error and brought it to me free of charge. )
May 29, 2012
Rated 4 out of 5 by Rich2809 A great welcome
I checked in here very very late 3.30am. I was exhausted, traveling from spain via Doha. The receptionist could not have been more helpful, charming or efficient. I would like to thank the GM and their team for such a pleasant welcome.
I was given a very nice suite. It was very clean and I was comfortable there.
February 8, 2012
Rated 2 out of 5 by D8888 Surprisingly, worst stay ever
Have never been treated so poorly at any hotel or Sheraton ever. Had to pull teeth to get a room that was booked over 2 months in advance. After arguing, a "fully" booked hotel suddenly has a room available. Should not have to do this in order to get a room that was booked. I can't say enough bad things about this stay.
January 14, 2013
Rated 4 out of 5 by Hossam Great & Convinient Hotel
My first time at this hotel, and I think this will be my default preferred on in Dubai from now on. Great location, services, free Internet, very good room.
My only concern is the staff at Z-Lounge, as a business lounge; their hospitality attitude need lots of improvement (comparing with other hotels business lounges)
November 10, 2013
Rated 5 out of 5 by Aseel nice location and rooms
Great location, nice room view, private luxus taxi with almost normal price, quite, easy to go on elevators-our room was on 28 floor, near to 2 train stations-walking, one stop to Dubai mall by train, breakfast is too expensive 95 derham per person, big space for the 2 bed apartment that could accomedate 4 - 6 people.
March 31, 2013
Rated 5 out of 5 by Heikki2013 This hotel has great staff
I would highli recommend this hotel! Four Points by Sheraton Sheikh Zayed Road has very good staff - they appreciate customer satisfaction over anything else! This is the way how business should be done in hotel businesses. Everything was perfect at hotel. During my stay at hotel there was some guy (approx. 50-60 year old) complaining from everything. He complained that he cannot talk to telephone because cleaner was cleaning the restaurant area. Your staff made everything to keep this stupid guy satisfied.
Especially, I would highly appreciate staff (blue clothes) just after the door. They were helping what ever my problem was. They helped me and my wife to make our honeymoon special. Please make this staff feel themselves satisfied, they are unbelieveable. If I ever start hotel business, I would call to your hotel and ask if I can get them to train and work with me. They are first discussing with guests. They make guests feel happy. They are unbelieveable!
April 3, 2013
Rated 5 out of 5 by Agla Pleasant Stay and friendly Staff
The location , the staff, the room, everything made my life easy and help me to do my business during the five night I have stayed there. I managed to run successful business negotiations and conclude excellent agreements , thanks to comfortable nights which improve my moods and energize me. Hope to stay there again.
June 16, 2013
Rated 4 out of 5 by RAEDPEW Reviewing Four points by Sheraton Sheik Zayed Road
This is my fourth or fifth stay at the hotel since 2009. I was not impressed compared to my previous stays. There was no improvment or special treatment to SPG members. I have booked to all my company members in the hotel and they claimed that we could have stayed at a better place with the payment we are making.
November 23, 2013
Rated 5 out of 5 by firstvisit Location and service
The location is great as the hotel is situated in between 2 metro stations.We arrived late at 11 pm and our room was upgraded. They booked the safari tour for us and had it confirmed so we can go in the next evening. Gave us good recommendation on dining and reserved our seating. Service is great from everyone.
June 7, 2013
Rated 5 out of 5 by traveller27 LOCATION
This Hotel was in central area which met all my requirements. Close to Metro, accesible to Dubai Mall, Burj Khalifa. etc. not more than 15-20 mins from airport. Enjoy facilities of Hotel. Found employees helpful, pleasant. Loved the room and view. Level 43 is peaceful with swimming pool, bar, and seating area.
May 15, 2013
Rated 4 out of 5 by Norway123 Great hotel
Overall great hotel with great service. Had a classic room, which was big with a king sisze bed. Breakfast was excellent.
What could be better:
A lot of noise from the neighbouring room.
The door to the bathroom was somewhat blocked by the bidé, causing the bathroom to be unneccessary tight.
April 23, 2014
Rated 5 out of 5 by Priscilla Very pleasant stay & good food
I stayed only one night but was impressed by the facilities and staff. I ate at the Italian restaurant and the food was fresh and tasty. I also had a Pizza Magherita from Room Service. It was delivered on a hot pizza plate and was very fresh. It was the best pizza Margharita I have ever eaten. Delicious.
June 7, 2013
Rated 4 out of 5 by D8888 This hotel is consistent all the time.
Since I visit Dubai regularly, I always stay at Four Points Sheraton on Sheikh Zayed Road. The hotel is always consistent on its comfort, services and price.
August 29, 2014
Rated 4 out of 5 by DWB13 Great Weekend
My wife and I stayed here for the weekend and were very impressed with the Hotel, we upgraded to a business suite which was excellent. All the staff we encountered were all very efficient, pleasant and helpful. The location is also very good for the attractions such as Burj Khalifa and Dubai Mall.
April 14, 2014
Rated 5 out of 5 by Boom13 Great value!
Truly enjoyed my stay at this hotel! The staff was exceptionally helpful and friendly, always with a smile on their face. The rooms were spacious and very comfortable. Very centrally located to other areas in Dubai and not too far from the airport. The rooftop pool and bar were and added bonus!
May 1, 2014