Rated 2 out of 5 by Rocky144 Below Average
This property needs attention. The fitness center looked like a dungeon, dark, low cielings, and crowded. By 8:45am, all coffee was gone from resturant, and the plates and silverware were all gone even though it was open till 9:30, servers offered little help. The water and snacks in the lobby were in vending machines instead of self serve type coolers, how do you charge that to your room? The rooms were also noisy from the 2 freeways outside. All in all, this property needs help.
December 7, 2013
Rated 3 out of 5 by Mulgs51 Noisy Room next to elavator
Really disappointed this time. Third time I have stayed this year. I was given a room next to the elevator. As I am a light sleeper, I asked to change and was informed that there were no rooms available that night at my rate. I was really disappointed as I thought that, since I had booked in for four nights and, as a SPG, they could have offered me a room upgrade. The room I was allocated also smelt damp. Very disappointing.
November 25, 2013
Rated 5 out of 5 by scott15 My Stay
The one thing that stuck out the most was the friendliness and helpfulness of the staff. Really made my stay a pleasure!
November 26, 2013
Rated 5 out of 5 by Carol Great hotel
The hotel was beautiful and relaxing. The room was clean and the bed was comfortable.
November 26, 2013
Rated 2 out of 5 by Mike120382 Tower is nice, rooms by pool are poor
I stayed here for a wedding. While I was allowed to check in early around 10:30, I was put in a room around the pool (room 125), which was clearly an old converted motel. Everyone else was in the tower. I booked a king, yet got two full beds. The room was average, but the real reason for the poor review is that the bed was in no way, a Four comfort bed. The room was also a bit humid/musty, probably because you could see the outside (room opened to the outdoors) through cracks in the door. The bathroom was so-so, but there was rust starting around fixtures and the ceiling had some water damage issues. Again, the tower rooms were nicer, but I paid the same as the people in the tower; so I would not recommend this hotel for the inconsistency.
November 18, 2013
Rated 4 out of 5 by RenMan Great Service and Location
The check in service was outstanding and very personable.
The location and value of the hotel was also great.
Some of the room fixtures were a little tired but the location near City Center was great.
November 21, 2013
Rated 3 out of 5 by Tex2013 Nice staff, dated building. Clean. A bit noisy.
This hotel was ok but a little dated. The staff were friendly and the place was clean. The rooms are dated and the hotel in general shows it's age. Walls are thin and highway is clearly heard. I used earplugs to sleep due to noises in the adjoining rooms. So it was ok but I would not recommend it there are better hotels in the area for the same price. The rates were high given the facility - I assume this is location driven.
November 5, 2013
Rated 4 out of 5 by Longball22 Good stay. Great Value. Rooms Need Updating
Overall I would say that my stay was good, but the value was great at only $69. City Centre was very close and had plenty of restaurants to choose from and there was also some shopping for the wife. My only complaint was that I had requested a room on a high floor away from the elevator, but got a room on the 2nd floor near the elevator. Although I was pleased to get upgraded to a suite with a separate sitting area. Rooms need to be updated.
October 28, 2013