Four Points by Sheraton

Four Points by Sheraton Houston West

  • 10655 Katy Freeway
  • Houston,
  • Texas
  • 77024
  • United States
  • Map

Rooms & Rates


Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room.

Rated 3.6 out of 5 by 126 reviewers.
Rated 3 out of 5 by good stay Had a few problems with the room but they didn't ruin my over all weekend. The desk chair was wobbling and living room remote didn't work March 25, 2013
Rated 5 out of 5 by This hotel was awesome Excellent access to shopping, very clean, staff was awesome. Highly recommend and I will be staying there again! Loved it!!!! September 2, 2013
Rated 5 out of 5 by My Stay The one thing that stuck out the most was the friendliness and helpfulness of the staff. Really made my stay a pleasure! November 26, 2013
Rated 4 out of 5 by This hotel has a great staff I like the fact that the staff was so inviting and friendly. They went out of their way to make my stay very comfortable. May 31, 2013
Rated 4 out of 5 by staff works to please Justin and Brian work hard to ensure that the guests' needs are met. Mattress is really hard, but everything else is ok. March 25, 2013
Rated 4 out of 5 by Great service! Service staff is phenomenal...hotel is being renovated in some parts but service more than made up for it. February 17, 2014
Rated 5 out of 5 by great customer service the hotel was very clean, the fire going was a nice ending to a long day.. workers were courteous and willing to help. November 21, 2012
Rated 5 out of 5 by Weekend Trip Great staff, facilities could use some work but the customer service made up for it. March 31, 2014
Rated 5 out of 5 by This hotel exceeded my expectations The hotel was clean, staff on hand was very helpful with any requests I had, and the room was well kept. August 1, 2013
Rated 3 out of 5 by Very clean and comfortable Very nice stay. Comfortable bed, clean and quiet. I liked that breakfast was included. Great value. July 29, 2013
Rated 5 out of 5 by Great hotel and great location. We were in town for a volleyball tourney. This was a great location for us. March 10, 2014
Rated 5 out of 5 by Friendly Enjoyed my stay. Everyone was very friendly. All requests were taken care of immediately August 18, 2013
Rated 5 out of 5 by Great hotel The hotel was beautiful and relaxing. The room was clean and the bed was comfortable. November 26, 2013
Rated 3 out of 5 by Our Stay Hotel was good but location is awful. So noisy under Houston Expressways hard to sleep March 21, 2013
Rated 4 out of 5 by Great Hotel Friendly/helpful employees; good fitness center; good location; good food. November 27, 2012
Rated 5 out of 5 by This hotel has great features and staff Freindly and prompt staff, clean, comfortable, and spaciose rooms. August 29, 2012
Rated 5 out of 5 by consistent Lobby and bar keep getting better and better March 4, 2014
Rated 4 out of 5 by Good business location Workout room could use some additional space and equipment October 14, 2013
Rated 5 out of 5 by Convenient Location Staff members showed great pride in their work. February 3, 2014
Rated 5 out of 5 by Location Great location close to Energy Corridor January 31, 2014
Rated 3 out of 5 by Room A/C Sound like a Cement Mixer. March 7, 2014
Rated 5 out of 5 by Great service Great service. Bathroom could use air vent. August 6, 2013
Rated 5 out of 5 by great staff tighten the standing lamps February 10, 2014
Rated 5 out of 5 by this hotel has everything you need I was very please, excellent service August 6, 2013
Rated 5 out of 5 by great features SPG rooms; hospitality superb October 28, 2013
Rated 5 out of 5 by Nice I really enjoyed the stay January 17, 2013
Rated 1 out of 5 by Not what it appears to be online I recently stayed at this hotel and my fiancé and I were highly disappointed with our room and the services. We were given a room that we had to go outside to get to. When we asked for another room we were told they were all booked. The room was humid and the floor had a damp feel to it. The restroom had a dried urine stain on the floor in the back by the toilet and the sink made a lot of noise when it was cut on as if it was a piping issue perhaps. The overall appearance of the bathroom reminded me of a low end college dorm. We didn’t have enough towels and when we requested more they told us there was not anyone on housekeeping staff that night and we would need to pick them up from the front desk. When we did arrive to the front desk there were no more face towels and we were given hand towels to use instead. Not to mention our alarm clock was wrong. The parking was terrible, we had nowhere to park and we were told to park in a fire lane. The part that really upset us was the fact that when we were trying to rest there was a lot of yelling and running taking place outside and around our room we had to sleep with the TV on to try to drown out the sound. It was a difficult stay. I wish we could have enjoyed the room however there were a lot of cons and not enough pros about the hotel. Upon checkout their printer was not in service so we did not even receive a receipt. I would consider staying elsewhere rather than paying so much for a room that was not up to a four star hotel standard. January 3, 2012
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