Rated 3.6 out of 5 by 122
Rated 5 out of 5 by Alan72 Great Front Desk Staff & Clean
The front desk staff were outstanding and the overall hotel was as clean as I have seen.
Floors very well lighted and felt very safe late at night.
The price was very fair.
August 31, 2014
Rated 5 out of 5 by MikeInTX A place I can always count on!
I'm a frequent guest at this hotel, and I've always had an excellent experience. The staff are friendly and accommodating, most especially Shamoi, the front desk receptionist, who always goes out of his way to make me feel like a valued guest. Over the years I've seen many improvements to the hotel infrastructure, and I would now even rate it above many major properties in terms of staff and comfort.
July 24, 2014
Rated 4 out of 5 by Dano33 Good Value
Hotel is good value for a Starwood brand in Houston with great access to I10 and BW8. It is starting to show it's age and the easy access also means some road noise at night.
August 23, 2014
Rated 5 out of 5 by SteveO1234 Great Location
Located in the heart of City Center, it was a great anniversary get away without leaving town.
July 19, 2014
Rated 5 out of 5 by Jethro Great Service!
I have been staying at the hotel for over 6 weeks and staff has made my stay feel like home! Shamoi has been the best. He greets me personally every time I walk in the hotel and has perfectly coordinated all of my reservation requirements. He is extremely personable paying attention to every detail and satisfying my requests to perfection. Melissa has also been great in the bar. She is always engaging and attentive and provides great service.
I feel Shamoi should be recognized for his commitment and service to the guests and the hotel.
I recommend the hotel to all of my friends and business travelers.
February 15, 2014
Rated 5 out of 5 by Lo15 The hotel staff
The staff was wonderful and I could not have asked for better service I would definitely refer a friend.
July 9, 2014
Rated 5 out of 5 by TGGT Great
July 6, 2014
Rated 5 out of 5 by GarlandN Four Points is a great place to stay!
Greeting and service at the front desk was personable and efficient. The room was exceptionally clean and very comfortable. We choose a suite with separate living area and bedroom.
The buffet breakfast was very well prepared and easy to serve yourself.
The only difficulty that we had was trying to find a place to park because of its location at Interstate 10 and Beltway 8. Having been there now -- it is really super simple. Take a look at Google Maps before arriving to see the very adequate parking right at the front door.
August 2, 2014