Rated 5 out of 5 by Tingtingting not only for the show. also for relax
Me and my wife stayed there for 14 nights. Just for a quiet holiday. We enjoy the best breakfast . The staff. Especially the front counter staffs. And William have spent time tohave a table tennis game with me. Thanks.
November 19, 2014
Rated 5 out of 5 by Ayko Wow Experience in Guangzhou!
As a frequent traveler, it should be fair to say that I don't need to think of staying in another hotel next time I visit Guangzhou: I was fully recognized as a SPG member with fast check-in and a great, spacious room, staff were highly friendly and engaging to help, breakfast buffet was satisfactory with both Chinese/Korean as well as Western items, coffee was fresh and nice, and everything I had was worth the money I paid, including a comfy, long sleep with a great view of developing Guangzhou.. Proximity to nearby MTR with a 10-min walk was just one more plus for me!
May 2, 2014
Rated 2 out of 5 by HS1960 A rip off during Canton Fair
I was happy with regards to the hotel room, cleanness and location but very unhappy to be charged triple of the room price for the last 2 days of my 25 days stay. I tried to talk to the management but I have been blocked with the words "our sales department does not agree to give your original price". Beside myself during the stay I had 30 people from my company for almost 1 week in the hotel. It seams to be that loyal customers do not get rewarded for loyalty. Due to the above treatment, I have given only 2 stars. My personal decision out of this service will be NOT to stay in the future anymore in a Four Points by Sheraton hotel.
October 21, 2014
Rated 2 out of 5 by EthankumaUSA Friendly, but not enough
The staffs are very friendly but this is one of those times that being nice just does not cut it.
My shower does not drain and I reported the first day. When i came back the second day, I was told it had been fixed. Oh, no. Both days, I had water almost up to my ankle when showering.
The room is nice and all, but the cleanliness of the needs to improve as well.
You can tell the staff are very inexperienced, fresh out of the colleague.
I am going to stay at the resort in Huadu today. I heard it is the same management team. I hope there will be a difference.
May 16, 2012
Rated 5 out of 5 by AngelineT Vote it as Best Four Points!
The Lobby is very spacious and comfortable but seating place not much.
I was upgraded to suite during Canton Fair. Room is clean and comfortable.
Spa only open after 2pm.
The Cantonese cuisine at China Spice are highly recommended but waiting for serving time is a bit long during peak hour.
Currency exchange machine is available at Lobby near business center but not all currency note accepted.
Eatery served the best breakfast, variety choice of international and local cuisine.
The staffs are very friendly and helpful. Many of them can speak simple English.
October 28, 2014
Rated 4 out of 5 by touchdownjj Very Good Facility
The facility is well kept and maintained. Its an excellent facility for a four point category hotel. the bed is comfortable, a lot of international TV programs to choose from. Wifi in the room is a bit slow, and I often have to reboot. the location is a bit remote, and the hotel is located in a residential area. However, within 5 min. walking distance, you will find many small and inexpensive neighborhood restaurants. And within 15-20 RMB taxi ride, there are many food choices in the nearby areas. its about a 30 RMB taxi ride to the Exhibition Center. for a first time visitor to Guangzhou, this hotel is a bit remote. But, for those visiting factories nearby, this is a very comfortable and modern facility. Good value for the money.
May 18, 2014
Rated 5 out of 5 by Prometheus A Home Away from Home
I stayed at this hotel years ago when it first opened and it has done very well over the years.
Compared to other Fourpoints by Sheraton, this Fourpoints by KWG is really right up there and I am talking about globally. I confess that I am on a first-name basis with many of the staff there and they are wonderful.
As such, it is really a home-away-from-home.
By the way, I like the lychees in the room.
Thanks Rocky and team!
June 14, 2014
Rated 4 out of 5 by AHappyGuest Very Good Hotel
My first time staying in this hotel and i am very happy with it. i got upgraded to a big suite, which has a nice view. The quality of the breakfast is also very good, so overall it is a good hotel.
However not all taxi drivers know the hotel so you need to be prepared with additional directions needed to go to this hotel.
May 30, 2014