Rated 4 out of 5 by 66
Rated 5 out of 5 by klf59 Best stay ever
Very nice hotel,clean ,spacious.Front desk staff very friendly.Great atmosphere makes you feel welcome and relaxed,fantastic for accommodating your needs. Over all best stay ever.
January 5, 2016
Rated 4 out of 5 by Horn One overnight
Not a lot to comment on as I checked in after dinner and left first thing in the morning. Room was clean and appointed well. The shower floor did not appear to be affixed solidly to the floor as it made creaking noises each time I stepped. Closet armoire was not set up very efficiently. The clothes rack should face left to right not front to back. Bed was comfortable. Enjoyed my stay.
November 10, 2015
Rated 2 out of 5 by GD2011 What a joke
Got a platinum upgrade. Suite with one bedroom with a boardroom table with eight chairs in the other room. What a joke...
October 16, 2015
Rated 2 out of 5 by Kh123 Not to the standard set by Sheraton
We started off well! Staff greeted us cheerfully and we checked in a reasonable amount of time. After that the wheels on the bus fell off. Got to our room to find out it had not been cleaned. We went back to the desk and explained the situation. I also asked if a room upgrade would have been available or if something else could be done for our inconvenience. No room upgrades, and we were downgraded! No king bed rooms available, although later I could still book one on their web site. Room itself was clean, but lights did not work. Housekeeping standards seem a little lax! Later we went out, returned and our key did not work. Back to the front desk, where I was basically accused by the two staff members of causing the problem! Never have I had that at a hotel. My cell phone caused It and I should make sure I keep the card away from my cell phone. It may be true, but there are ways to present it without accusing. I never had the key close to my cell phone, it was in other pocket. Overall very disappointed, a small gesture of customer service would have helped, and cost very little, but not this place! Beware of the shoddy standards.
September 14, 2015
Rated 5 out of 5 by Birdgirl3 Comfortable and homey
I was very pleased with all aspects of my stay. I am a repeat customer and have recommended this hotel to others.
July 23, 2015
Rated 2 out of 5 by no27 should have drove all the way home
Beds are terrible and pillows too soft. For 170 a night you would think for sure you wouldn't have hair in the sink or shower. Clean it up.
June 23, 2015
Rated 5 out of 5 by trailhawk staff
front desk staff was ver y accomadating giving us an early check in as were the housekeeping staff and restaurant staff.no complaints what so ever
May 7, 2015
Rated 4 out of 5 by Trent123 work
Was a nice place to stay.
January 27, 2015