Rated 5 out of 5 by Dragonfly52 Restful night after chemotherapy
After a very stressful day of clinics and chemo, we found a comfortable room and a wonderful bed to rest upon.
February 27, 2014
Rated 4 out of 5 by DrSteve Convenient Location in NE Philly
When I visit family, I always stay at the Four Points. Very convenient location on Roosevely Blvd. Nice rooms, nothing special. The one thing I do rate my hotels by is if the TV has a sleep timer. The Four Points does NOT! Wish it did.
May 13, 2013
Rated 5 out of 5 by maestro This hotel has it all!
Excellent hotel. Everything was more then what we expected. We were there for a wedding and we had 26 people for dinner without any reservations. The staff was able to accommodate us and the food was excellent. Highly recommend it!
October 4, 2012
Rated 4 out of 5 by ccres Great Room
The hotel was on par for what I expect for a four points. The facilities were clean and in good repair and the room was very comfortable. The only comment I would make is the air conditioning is pretty loud.
July 8, 2014
Rated 3 out of 5 by SandyT57 Mostly great staff, hotel needs work.
The hotel met our expectations, but the room had a lot of problems. Problems at check in even after calling the morning of arrival, they had to struggle to find a room with note requests that were made during reservation were in our record. Toilet leak/puddle on floor on check in, next day, toilet kept running, had to request the dirty floor be vacuumed, etc. Staff was good about getting things fixed. Hotel tried to make amends by offering us points that hadn't posted by the time we needed them later on our trip.
June 23, 2014
Rated 5 out of 5 by satisfied2013 Amenities
Loved the complimentary newspaper, microwave, refrigerator, super comfortable bed and pillows, complimentary breakfast, etc.
Most of all it was wonderful to have the option to not have housekeeping come in every day
March 15, 2013
Rated 4 out of 5 by DesertDweller Busy but ideal for the area.
This is a great place to stay for the value and area of northeast Phila. Be ready for a busy hotel but friendly staff. The hardest part is getting in and out of the parking lot...bad design which should be changed.
June 16, 2013
Rated 3 out of 5 by Riverrrats Older hotel with little updates
Front desk staff was very friendly and helpful. Rooms need renovations, older a/c units and furniture, carpet stained and old, but restrooms were clean and refurbished. Hotel close to restaurants and shops.
August 18, 2013
Rated 3 out of 5 by michele great location
Hotel has everything you need within walking distance. Grocery store,drug store, several take away food options and nice restaurants. Room fine , mattress ok, decor a bit dated. Very pleasant helpful staff.
March 15, 2013
Rated 2 out of 5 by Rand531 outdated
Overall, the hotel is outdated for business travel expectations. The appearance is drab and somber. The HVAC in the room did not work as set and the shower sputtered lukewarm water
December 17, 2013
Rated 4 out of 5 by kaitken Hotel was Nice for the Area
I was happy with the hotel for the area it was in. I thought the price was a little high for the area, however, I would not have stayed anywhere else. The people were extremely accomodating.
May 18, 2013
Rated 2 out of 5 by Jolynn Poor hotel service
The chef refused to fill an order for ala carte toast, ham, lettuce, tomato and cheese as he said it was not on the menu but all the ingredients are listed in the menu provided. The front desk would not schedule the shuttle during specific times as she stated she was too busy to schedule this and they were busy with bus tours. This was a very frustrating visit and the reason that I stay at the hotel is the shuttle to Jeanes Hospital.
June 30, 2014
Rated 1 out of 5 by Twin22 Filthy dirty rooms, grease and dirt encrusted AC/ heating unites / enormous dirt build behind beads and perimeter
This property continues it's downward spiral. I reported it to our company with photos sent to GM. Windows are also greasy and smudged. Dust and diet in entryway, carpets dirty. A disgrace
December 1, 2012
Rated 2 out of 5 by kemmer12 Room 506
Spent the night 11/12/13. Cold room temp 61 degrees. Heat not working properly. Desk did ask if we would like someone to fix it in the middle of the night. Told them no thanks.
November 14, 2013
Rated 4 out of 5 by Dragonfly52 Great beds
Very nice staff
Comfortable beds and room
February 12, 2014
Rated 3 out of 5 by DrSteve OK
Room was OK. TV needed to be constantly unplugged to reset or would not work. Carpeting coming up. Half used lotion left in bathroom upon arrival. Not worth the $200/night.
January 6, 2012
Rated 3 out of 5 by Dice628 Nice layout of the room
Great location ! Everything you need to get is right there near hotel ; office supplies store , other restaurants ,movies etc Up to date rooms stylish and plenty of room !
April 8, 2013
Rated 4 out of 5 by Ann1001 Poor Check in
I was there for a Friday night wedding and did not get checked in until 3:30 p.m. It would have been a lot later if I did not stand at the desk until I was checked in.
July 21, 2013
Rated 4 out of 5 by Lucy Wonderful Experience! Great Staff!
Attended a retirement celebration in Philly and stayed in this hotel. Being out of state and tired when we arrived, the staff was attentative and very nice! Thanks!
April 15, 2013
Rated 4 out of 5 by Grutta7 Very Friendly
Hotel was very well appointed. Location was great near alot of shopping. Had a wonderful lounge/restaurant. Staff was extremely friendly and professional.
June 24, 2013
Rated 5 out of 5 by Mpadua Amazing Staff
This hotel has great features, amenities and the staff ALWAYS goes above and beyond to make sure their guest are comfortable. It is my new favorite hotel!
March 25, 2013
Rated 5 out of 5 by RandiW Stay at Sheraton
Clean, quiet hotel, comfortable beds.
Got free update so I had a living room as well.
Good breakfast buffet.
Would definitely stay there again.
July 4, 2013
Rated 5 out of 5 by dar51 Very nice hotel
I will definitely stay here again very pleasant staff, rooms are comfortable and clean
January 13, 2014
Rated 5 out of 5 by Raven34 Great location & hotel
Rooms were clean and well maintained. Staff met all expections and attended to all needs. Breakfast buffet good, but, could have been hotter.
February 26, 2013
Rated 4 out of 5 by RD123 met my needs
good hotel awful location except for business Dee at the lounge was very friendly and great service !! Staff was very friendly !!
November 8, 2013
Rated 2 out of 5 by CMM1202 Disappointing
Hotel was overpriced, breakfast was NOT included and was over priced for selections, rooms were musty smelling. Never had enough towels.
July 28, 2013
Rated 5 out of 5 by George7777 Why
I stay at this hotel at least once a year and for the past two years when I chek in the clock radio does not work and has to be reported.
November 26, 2012
Rated 4 out of 5 by Patty31 Hotel is convenient location
We were having an early procedure at a nearby hospital. Hotel is clean and comfortable and also affordable. Nice rest. area
December 20, 2012
Rated 4 out of 5 by beachbeachbeach just an overnight
Didn't get to try out the pool but the beds were comfy. Got AAA discount but still thougth with tax etc. it was a bit high.
January 11, 2013
Rated 4 out of 5 by BCole Beds are the best.
Just a quick trip for a wedding and got a great nights sleep both nights. Staff was super friendly. Food was wonderful
May 22, 2013