Rated 5 out of 5 by Run26 Convenient location
Hotel is close to Pennypack Park where the Half Sauer Half Kraut Marathon is held in June. Facilities at the hotel were excellent and the staff were friendly and helpful. I thought the hotel provided good value and it met all my expectations.
June 22, 2013
Rated 4 out of 5 by DrSteve Convenient Location in NE Philly
When I visit family, I always stay at the Four Points. Very convenient location on Roosevely Blvd. Nice rooms, nothing special. The one thing I do rate my hotels by is if the TV has a sleep timer. The Four Points does NOT! Wish it did.
May 13, 2013
Rated 5 out of 5 by maestro This hotel has it all!
Excellent hotel. Everything was more then what we expected. We were there for a wedding and we had 26 people for dinner without any reservations. The staff was able to accommodate us and the food was excellent. Highly recommend it!
October 4, 2012
Rated 5 out of 5 by dar51 Very nice hotel
I will definitely stay here again very pleasant staff, rooms are comfortable and clean
January 13, 2014
Rated 2 out of 5 by sarasmiles problems
Faucet would not shut off in shower.
Engineer could NOT fix the TV to receive movies.
The Engineer while trying to fix the TV asked me if I had money on my creditcard. If I did not maybe that was the reason the movie service didn't work. He further stated he was from Albania and they were direct people. I advised him he was in America and that was an insult to patrons. He further stated he was direct. I said I will be direct and he was unable to fix the TV to run movies.
May 12, 2014
Rated 5 out of 5 by satisfied2013 Amenities
Loved the complimentary newspaper, microwave, refrigerator, super comfortable bed and pillows, complimentary breakfast, etc.
Most of all it was wonderful to have the option to not have housekeeping come in every day
March 15, 2013
Rated 4 out of 5 by DesertDweller Busy but ideal for the area.
This is a great place to stay for the value and area of northeast Phila. Be ready for a busy hotel but friendly staff. The hardest part is getting in and out of the parking lot...bad design which should be changed.
June 16, 2013
Rated 3 out of 5 by Riverrrats Older hotel with little updates
Front desk staff was very friendly and helpful. Rooms need renovations, older a/c units and furniture, carpet stained and old, but restrooms were clean and refurbished. Hotel close to restaurants and shops.
August 18, 2013
Rated 2 out of 5 by kemmer12 Room 506
Spent the night 11/12/13. Cold room temp 61 degrees. Heat not working properly. Desk did ask if we would like someone to fix it in the middle of the night. Told them no thanks.
November 14, 2013
Rated 3 out of 5 by michele great location
Hotel has everything you need within walking distance. Grocery store,drug store, several take away food options and nice restaurants. Room fine , mattress ok, decor a bit dated. Very pleasant helpful staff.
March 15, 2013
Rated 4 out of 5 by kaitken Hotel was Nice for the Area
I was happy with the hotel for the area it was in. I thought the price was a little high for the area, however, I would not have stayed anywhere else. The people were extremely accomodating.
May 18, 2013
Rated 1 out of 5 by Twin22 Filthy dirty rooms, grease and dirt encrusted AC/ heating unites / enormous dirt build behind beads and perimeter
This property continues it's downward spiral. I reported it to our company with photos sent to GM. Windows are also greasy and smudged. Dust and diet in entryway, carpets dirty. A disgrace
December 1, 2012
Rated 3 out of 5 by DrSteve OK
Room was OK. TV needed to be constantly unplugged to reset or would not work. Carpeting coming up. Half used lotion left in bathroom upon arrival. Not worth the $200/night.
January 6, 2012
Rated 3 out of 5 by Dice628 Nice layout of the room
Great location ! Everything you need to get is right there near hotel ; office supplies store , other restaurants ,movies etc Up to date rooms stylish and plenty of room !
April 8, 2013
Rated 4 out of 5 by Ann1001 Poor Check in
I was there for a Friday night wedding and did not get checked in until 3:30 p.m. It would have been a lot later if I did not stand at the desk until I was checked in.
July 21, 2013
Rated 4 out of 5 by Lucy Wonderful Experience! Great Staff!
Attended a retirement celebration in Philly and stayed in this hotel. Being out of state and tired when we arrived, the staff was attentative and very nice! Thanks!
April 15, 2013
Rated 4 out of 5 by RD123 met my needs
good hotel awful location except for business Dee at the lounge was very friendly and great service !! Staff was very friendly !!
November 8, 2013
Rated 4 out of 5 by Grutta7 Very Friendly
Hotel was very well appointed. Location was great near alot of shopping. Had a wonderful lounge/restaurant. Staff was extremely friendly and professional.
June 24, 2013
Rated 5 out of 5 by Mpadua Amazing Staff
This hotel has great features, amenities and the staff ALWAYS goes above and beyond to make sure their guest are comfortable. It is my new favorite hotel!
March 25, 2013
Rated 5 out of 5 by RandiW Stay at Sheraton
Clean, quiet hotel, comfortable beds.
Got free update so I had a living room as well.
Good breakfast buffet.
Would definitely stay there again.
July 4, 2013
Rated 5 out of 5 by Raven34 Great location & hotel
Rooms were clean and well maintained. Staff met all expections and attended to all needs. Breakfast buffet good, but, could have been hotter.
February 26, 2013
Rated 2 out of 5 by CMM1202 Disappointing
Hotel was overpriced, breakfast was NOT included and was over priced for selections, rooms were musty smelling. Never had enough towels.
July 28, 2013
Rated 5 out of 5 by George7777 Why
I stay at this hotel at least once a year and for the past two years when I chek in the clock radio does not work and has to be reported.
November 26, 2012
Rated 4 out of 5 by Patty31 Hotel is convenient location
We were having an early procedure at a nearby hospital. Hotel is clean and comfortable and also affordable. Nice rest. area
December 20, 2012
Rated 4 out of 5 by beachbeachbeach just an overnight
Didn't get to try out the pool but the beds were comfy. Got AAA discount but still thougth with tax etc. it was a bit high.
January 11, 2013
Rated 4 out of 5 by BCole Beds are the best.
Just a quick trip for a wedding and got a great nights sleep both nights. Staff was super friendly. Food was wonderful
May 22, 2013
Rated 4 out of 5 by Karen3113 Stayed for wedding
The hotel was nice. The only thing that bothered me was the air conditioner in our room was very loud
September 16, 2013
Rated 4 out of 5 by Aiyana1999 Nice hotel nice price nice front desk staff
Front desk staff always so nice especially luciana. Rooms are always clean. Nice new tv. Price is great.
January 26, 2013
Rated 5 out of 5 by VinnyTheGuido Quality & Professionalism
I enjoyed my stay because of the quality of the hotel, plus the friendly and professional staff.
March 11, 2013
Rated 3 out of 5 by KEYSTONE 4points in Philly
I was a bit disappointed. I think this was a doubletree in past life and it had a 50% makeover.
January 13, 2013