Rated 3 out of 5 by Adj0180 Hotel Review
It appears as if the rooms were partially renovated. The AC in my room was loud, dented, and all around in need of some care.
August 21, 2014
Rated 1 out of 5 by BKBallin One of the worst properties I've visted
My stay at this hotel was very much below my expectations for a starwood hotel, even taking into consideration the four points brand. The lobby was ok but it was downhill from there. I knew I'd be checking in late so I called at 1pm to confirm my room. I was told i was blocked in a high floor room away from the elevators. When I arrived, I was given a room on the second floor literally adjacent to the elevator and was told that was all they had...The room itself was awful. Very old furniture, the bed springs creaked with every movement, the A/C sounded like a piece of construction equipment, and the walls and ceiling were in disrepair. I have stayed at countless starwood properties, over 100 at least, including a few four points properties and have never felt like I was at a motel and regretted staying at a starwood as opposed to another brand. This hotel needs to be renovated immediately and the staff needs to do a much better job of taking care of guests, especially plats.
August 6, 2014
Rated 1 out of 5 by lchris Worst hotel
I am a travel agent and have stayed in hotels all over the world-this is the worst. No drawers for clothes, no towel racks for extra towels, slippery bathtub with no grab bars, A/C made noise, refrigerator made noise. Breakfast did not have items that were on the menu, i.e. English muffin, yogurt, cereal that did not have sugar. Would not stay here again.
August 3, 2014
Rated 4 out of 5 by Mason02 The rooms need some help!
I've stayed at this hotel several times. Every time I ask myself, "Why do I stay here?" The rooms are so warn out and need some improvements. Such as electrical outlets, stains on furniture and carpets. I think its just a lack of maintence and paying attention to details. The rest of the property is beautiful and well kept. I'm really considering not staying here again.
August 14, 2014
Rated 1 out of 5 by LUXE1515 Extremelly Disappointed
Hotel room was open when we checked in at 10:15 PM. It did not make us feel safe since two women were traveling alone. In addition, room we booked and paid for was not given to us. Hotel stated they would switch rooms for us but refused 5 minutes later because central reservations updated my reservation although I called the hotel direct. One front desk lady was very unprofessional and blamed me the customer instead of the hotel taking responsibility when they were oversold. Hotel eventually gave us correct room but it looked like someone threw-up outside our door.
August 7, 2014
Rated 2 out of 5 by DALG Great Location
This was not my first stay here as the hotel is near family. Very convenient. But I was disappointed in how dirty the desk/TV area was (a ton of crumbs in the slots with the hotel info cards) and with the state of the coffeemaker in the hotel room. There was an old teabag in it. So it obviously hadn't been cleaned either. And I was disappointed that there were only a few drops of shower gel in the dispenser in the shower. I had to go get the soap from the sink for the shower mid-shower. Staff was very responsive to my request for a feather free room and for a clean coffee maker.
August 4, 2014
Rated 5 out of 5 by TNT2 Comfortable, clean & quiet.
Great price, friendly Desk Clerks, clean rooms, great water pressure, very quiet/soundproof rooms, lighted & secure parking lot, easy access to shops and close to major highways. Highly recommend it.
August 11, 2014
Rated 3 out of 5 by RandiW The bed
This time the bed was not comfortable. also asking for more towels we were given large but no hand towels.
August 11, 2014