Rated 1 out of 5 by Brooks1224 Disappointed
The initial room I was assigned had some sort of fabric lodged in the air conditioner. The second room I was assigned had a terrible odor. The tub had been painted and is peeling. I had to purchase air fresheners and bleach cleaner to stay in this room for 5 days. Very different from the Four Points in Biloxi MS.
September 28, 2016
Rated 5 out of 5 by ChristineLT Awesome stay
Staff is friendly and professional. Beds are comfortable. Very nice pool. Hotel is clean.
The entrance could use a marker or wider entrance. one could easily pass the entrance and turning around is not easy.
Love the Hotel! Find the Four Seasons Diner & Bakery not far from the hotel. Amazing cheese rolls and baked goods. Food is very good and they have a nice salad bar.
September 27, 2016
Rated 1 out of 5 by SVXITY Do not book this hotel.
I do not normally write reviews of establishments that I visit, but my stay at this hotel was so completely unacceptable, that I wish to help others avoid a similar pitfall of paying top dollar for a slum-quality experience. There were three of us from the same company staying the same night and we all agree that conditions were completely unacceptable. The desk and bar staff were friendly and courteous, but this is where any positives end. We were charged a Five Star hotel room rate (530.15 which included taxes), yet the general hotel condition was that of a low rate motel. The business center consisted of a table and a couple of computers in the lobby and offered no privacy. Room AC equipment was extremely loud and came on every 5 minutes or so (I could have run the fan all night, but it was unnecessarily noisy), thermostat was not calibrated properly. My co-worker's AC did not work to cool his room. Street noise outside the room was very disruptive (5th floor room). Bathroom fixtures were loose (both sink and shower) and poorly chosen for the application. The room and bathroom were not clean at all in a sanitary sense. My co-worker had hair all over his bathroom and a used coffee pod in his room coffee maker. Furnishings were basic motel-quality items and the beds had metallic bases which made noise whenever I moved. Closet space consisted of a cabinet in the desk/entertainment unit that hung items back-to-front, so was not convenient for dressing/undressing. The bar and bar food were acceptable and the bartender very friendly and courteous, but the restaurant was not open in the morning when I went down for breakfast, so I was forced to visit another hotel for food on my way to the airport.
September 22, 2016
Rated 4 out of 5 by dcoleman31 thing could have been better!
The man at the front desk seemed confused by the room that we have booked. He kept asking us question as.if we where supposed to know the details of our room. We gave him the confirmation number and he gave us a lot of attitude! Then the room wasnt even ready after we requested an early check in. Then we asked if we could change to a smaller room he didnt want to go through the steps necessary to do that! The room didnt look or smell clean! My family memeber is a manager at a hotel in pittsburgh! She booked this place for us but it wasnt what i expected
September 6, 2016
Rated 5 out of 5 by Florida54 The hotel has courteous and responsive staff
The staff was a great help to us during our stay. This hotel is also close to major roadways for easier travel and also to several local and chain eateries. Staying at this hotel allows you to be in Philadelphia without being surrounded by the crowds of the downtown area.
July 31, 2016
Rated 5 out of 5 by Doodles08 Hotel was very accommodating
First, the staff were most excellent. They were very welcoming even though we were checking in at 2am in the morning. The room was clean upon arrival, the hotel was nice. I would definitely recommend staying here.
July 23, 2016
Rated 4 out of 5 by cuteypie Hotel had a nice casual atmosphere
Hotel accommodations were very nice. The rooms were clean and comfortable. Security there made you feel very safe. I would definitely stay again and tell my friends.
July 11, 2016
Rated 3 out of 5 by Nereidajmnz This hotel is on a convenient location
My husband and I liked staying at this hotel. Rooms are spacious but beds are a little too hard for my taste. Although my husband did not complained about it, I prefer softer beds. If you book here but plan to check in late, call them to let them know because we didn't get the room we wanted and booked because we arrived late. We chose this hotel because it is conveniently located near all my family and friends, restaurants malls. They also provide shuttle service.
June 21, 2016