Rated 4.2 out of 5 by 40
Rated 5 out of 5 by ElCid Great Hotel
I have been staying at this site for about 2-3 years and it never disappoints me. The staff has always been great and the rooms have always been very clean and tidy.
Once I (almost) lost my wedding ring and the cleaning crew found it for me! Very professional.
I will always come back to this hotel whenever I need to be closer to the airport and/or for business located outside of the city center.
July 18, 2016
Rated 4 out of 5 by bananahouse Nice location, friendly staff
It is situated at a nice location in Monterrey. The staffs are friendly and very responsible.
December 10, 2015
Rated 4 out of 5 by Marco86 A great Hotel with kind people but...couldnt sleep
Everything was great..i think the best forttitude of the hotel is the people, very kind, responsable, willing to help. This is different from other hotels i have visited; because of my work i have to travel a lot.
I just have 2 comments... first the gym had a dagamed equipment. Its really importante for me after going to work... to have a little time to workout and it was really bad to see that the place was ok but didnt work!!! i couldnt work my chest, arms, shoulders or back... so i decided not to the gym the days i stayed. For me ando for some other people thats a pretty importante thing... actyally the first i ask before schedule a visit to a hotel is about the gym. Second and most important... maybe im wrong but i think your hotel is most of all for businnes people so is really important for us to rest!!! last night i stayed the room next to me was having a party!! and has a lot of people in there .. maybe 10 persons... is that allowed??? After a couple of hours of really really terrible noise i realized that it was noon and i had to get up 5 hours later!! For the love of God... y was reallly anoyed!! I called to the recepcionist and he showed commitment to my case and y could hear that he called bye phone to those guests. It didnt work they didnt care about and i had the worst night in my life.. at least in a hotel. Itruly believed this wasnt faul of your team ... but then the answer would be not go back toy your hotel just cause the walls are light or cause the people you accept doesnt respect the oter guests?? This comments are for improvement. Thanks
September 22, 2014
Rated 4 out of 5 by Garellan Great place to stay
Great location, the pool, the gym and the restaurant are great!
The staff is very kind and helpful.
the only bad thing about this hotel is always the parking lot. Instead of being able to use your key to access to the parking lot you need to push a button and wait until somebody gives you access. if the staff is busy you can wait around 10 minutes to get access. That's ridiculous
August 6, 2014
Rated 5 out of 5 by Verified Reviewer this hotel has a great personel and services
i spend a great times on this hotel
has a nice services and the crew is so profetional
July 23, 2014
Rated 5 out of 5 by FrequentTraveler21 Great Stay
I had a great stay. Hotel is nice and clean. I would recommend this hotel to others. Cant go wrong.
July 9, 2014
Rated 4 out of 5 by Tewy Good hotel
Good accommodation, breakfast needs improvement. Air conditioning units noisy making sleep difficult.
July 3, 2014
Rated 5 out of 5 by Jag0314 Clean and good water
Water in rooms is good, for shower and sink.
June 28, 2014