Rated 4.3 out of 5 by 98
Rated 5 out of 5 by Tigershark5347 Very nice place to stay
No one likes to be away from home but since I must travel for work, this is a nice clean place to stay. Staff is always very helpful and friendly.
November 13, 2013
Rated 3 out of 5 by Nikiki This hotel is average.
The room was exceptionally clean.
Unfortunately I had "an incident" that I feel the Desk Clerk on the morning of my check out could have been more empathetic and accomodating about.
I had filled the ice bucket on the eve of my stay and had taken my undergarments out of my suitcase. My suitcase and undergarments were sitting on the console beside the ice bucket. Overnight the ice bucket leaked and my undergarments were soaked. i had to dry my clothing with the hairdryer and had to mop up all fo the water as it was pouring off the console.
In the am I spoke with the Desk Clerk about the incident but she showed no concern for what had happened to me. In the least she should have been more empathetic and I should have been offered a discount on my room.
For this reason I would never stay there again nor whould I reccomend this hotel to others.
November 9, 2013
Rated 2 out of 5 by badshower Broken shower
Room itself was average - nothing fancy. The problem was when my wife went for a shower.. The single handle faucet was broken and she could not turn the water on.After much effort I was able to get it going. A very frustrating way to start a day.
October 28, 2013
Rated 5 out of 5 by Maggie27 Great place to stay in Cambridge!
Room was comfortable and very clean. The pool was nice too and relaxing. Staff were very friendly and helpful.
October 23, 2013
Rated 2 out of 5 by jb760 Rude Manager
The on duty manager was extremely rude and confrontational when I had a small issue with my reservation. I thought as an "SPG" member I would be treated with a little bit of respect - obviously this means nothing at Four Points Cambridge. I will not stay there again and will reconsider my choice of hotel brand for all business travel in the future.
January 21, 2013
Rated 5 out of 5 by wayne62 store manager
check in was the fastest i have seen . an the staff were great and very freindly ,room was very clean and the shower was great, very little noises from outside the room, we will be back soon.
April 19, 2013
Rated 5 out of 5 by Babs34 Hotel and Dining Great
I just stayed with my family and the breakfast and hotel were outstanding and the cleanliness was great. We would stay again.
May 2, 2013
Rated 4 out of 5 by Spendif Convenient and clean
I've stayed at this 4 Points a few times now. I've been happy with the staff and the room each time. Very clean, pleasant decor, and located just off the 401 so I can get off the road as soon as possible. Reasonably priced too. I find hotels in K-W are often overpriced/Toronto priced. The 4 Points seems reasonable. It's always pretty busy, but I haven't had any problems with noise. My one and only criticism is the price of the in house breakfast. $8 for Continental and $12 for the hot breakfast is off the hook. At least for what you get. $8 for a continental is waaaaay too much. For $4 more I may as well get the hot breakfast (which is good but not $12 good).
September 16, 2013