Four Points by Sheraton

Four Points by Sheraton Cambridge Kitchener, Ontario

  • 210 Preston Parkway
  • Cambridge,
  • Ontario
  • N3H 5N1
  • Canada
  • Carte

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Rated 4.2 out of 5 by 153 reviewers.
Rated 5 out of 5 by Excellent business hotel By far, one of my top business hotels this part of Ontario. We make it a point to stay here whenever we are in KW Cambridge area. Friendly staff, excellent accommodation, great facilities for business travellers like us. September 16, 2014
Rated 4 out of 5 by Would like to see a hot tub Clean room comfortable bed room was ready early friendly staff towels provided @ pool = great September 15, 2014
Rated 3 out of 5 by Fitness Facility Water jug for the water dispenser was empty. I removed it thinking the staff would realize that it needed a replacement. The staff took the jug away but there was no replacement. There was no drinking water in the fitness facility for 3 days. The monitors attached to two different exercise equipment were working the first day but lost signal the second day. The cable linking the monitor attached to the exercise equipment was pinched under the exercise equipment for one of them, the other one had a loose connection. I fixed both of them. It would be nice if there was a regular maintenance program on them. August 18, 2014
Rated 4 out of 5 by The Hotel is great but.... Two concerns: 1- we were woken up in the middle of the night by people who had had too much to drink making way too much noise 2. we were not put on an SPG floor even though we are SPG members August 25, 2014
Rated 3 out of 5 by Poor breakfast almost things are OK except the really poor breakfast. The employee need to re-training about the benefit of P-card member.When I ask for free breakfast for Platinum member as usual. The front desk told me if I want free breakfast, I should have no points reward. I said OK. But what make me confuse is front desk told me I can only get 1 free breakfast. Though a manager corrected her after I challenge about it. I think nobody will like I different staffs of one Hotel always give different answers and explain. August 19, 2014
Rated 5 out of 5 by Pleasant The night that I spent at this hotel was quiet and comfortable. There seemed to be everything that I might have wanted or needed on-site. August 21, 2014
Rated 5 out of 5 by Another good stay This was the second stay in the same month. It was a last minute booking that was booked the day before arrival. As usual, every thing was fine and the staff were great. The one disappointment is that there was no upgrade to a suite. I know now that I should have just booked a suite which was available when I made the booking. The freshly made pancakes for breakfast were great: so light and fluffy. August 17, 2014
Rated 4 out of 5 by Overall Impressions The accommodation was as expected with the exception of a strong, almost antiseptic smell on our floor and in our room. When advised, the General Manager looked into it immediately and informed us of the possible cause, and how it would be rectified. August 15, 2014
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