Rated 3.6 out of 5 by 1281
Rated 4 out of 5 Good quality hotel
This hotel is in excellent location, walkway to casino and looking at the falls. the overall quality is good. except the air-conditioner at the IHOP restraunt was so bad (hot), we could not stay long enough to finish the breakfast, Couple waitresses looked at us with a blanked face, we had to work in this heat too. Obviously, next morning we ate breakfast at different place.
September 27, 2014
Rated 5 out of 5 by Flowerbud1 great proximity
this hotel is close to the main attractions in Niagara- park and go!
September 17, 2014
Rated 3 out of 5 by Tim2727 Decent hotel
Overall the hotel was pretty good. The one complaint I have is about the fitness facilities. The pool and gym opening hours are from 6AM to 11PM, I tried going to the gym at 7:30AM only to see a hotel employee cleaning the gym and another cleaning the pool, therefore I was unable to use the facilities. They should have their cleaning done before opening time 6AM if you ask me.
September 25, 2014
Rated 1 out of 5 by travelguest Disapointing Stay
Went away with spouse and felt so disappointed after staying here for the night. When you have a problem the hotel should care more about you as a guest. It would be nice if we could've enjoyed our room/hotel more without any problems. It really ruins your romantic night. : (
Newer rooms are great if cleaned right.
In a nook is better than being in a main hallway in hotel.
Location is great for casino people.
Pool too stinky and smelly from chlorine.
Hot tub was not hot-more like 80*
Pool was freezing cold!!
Room was not cleaned right.
Had to switch rooms because furniture and carpet was stained and gross.
Ihop -prices are high and service sucks.
January 16, 2012
Rated 1 out of 5 by Explore45 Hotel is greatly below Sheraton standard. Very disappointed
Would not stay again. Staff less than helpful. Furnishings minimal. No towel racks
September 25, 2014
Rated 4 out of 5 by aplake View was great of the falls
location was good and quiet. Staff were friendly and courteous.
September 23, 2014
Rated 5 out of 5 by sarah1090 Great Hotel
Affordable- easy access to Casino
September 22, 2014
Rated 2 out of 5 by Homegirl58 Dispointed
Based on the price paid, we expected better room amenities. The room was quite small. The only chair was a desk chair which wasn't all that comfortable but would suffice if there is only one person in the room. Since there were two of us, one person was stuck setting on the bed. There was no mini frig which even the cheap motels have. The ceiling in the bathroom was very low so the shower head wasn't very high and my 5'11" husband had to crouch to take a shower. We were on the 18th floor in the first room next to the elevators, ice machine and some equipment room. There was a loud mechanical noise coming through the wall the entire stay. To top it off, the fire alarm went off the second night of our stay.
September 15, 2014