Rated 4 out of 5 by 58
Rated 1 out of 5 by SDloc Not Impressed
I arrived at the Qingdao Four Point by Sheraton...I arrived late in the evening and went straight to sleep. When I awoke in the morning...I found a used condom wrapper in clear view. I was shocked to see this, making me wonder exactly how clean my room (bed) was...upon checkout the next morning I explained this to front desk. They did not make any apology or acknowledgement of my issue. They were only focused on processing my payment. I asked for the managers name card to complain directly...only to lose it in my travels. I do not suggest for anyone to stay at this particular SPG location if you are expecting a clean room and professional customer service, I suggest the Westin Qingdao, it is very nice and the service is very good.
April 15, 2016
Rated 5 out of 5 by JoshuaJo this hotel was amazing
I readlly liked hotel
room was big and clean
hotel workers are kind and friendly
December 23, 2015
Rated 2 out of 5 by Jiyoung Poor service and staff
Reception staffs are not so kind and they don't speak English very well. So rude reception refuse to open back door, it was really short cut to Starbucks, ask me to use main gate without sorry. Also room has electric noise and it was supposed to be non smoking room but I can smell smoke and saw cigaret burn mark on the couch. So awful.
December 22, 2015
Rated 5 out of 5 by Martyn1211 A Really Great Stay
An excellent choice and a really enjoyable stay. Hotel is 10 minutes from the airport and staff are always welcoming and accomodating. I have stayed many times in the four points and have always been treated very well. Rooms are clean and comfortable and well maintained by the very professional and helpful housekeeping team. The new addition of Waylons Pub gives more choice in the evenings.
July 2, 2015
Rated 5 out of 5 by kevacky Ideal hotel
The hotel is excellent because of two main things, one is the standard of accomodation and the other is the friendliness of the staff. It's convenient for the airport and has good amenities close by. The lobby bar is a good place to relax and the resident singers give a good atmosphere for guests.
The food in both the restaurant and the SPG lounge is very good and again the service makes it that bit better.
Highly recommended hotel.
April 1, 2015
Rated 5 out of 5 by Martyn1211 A great Hotel with lovely staff
The Four Points is a wonderful hotel. The stay was made all the more comfortable by the kind attention of all of the Staff. The rooms are very clean, spacious and meticulously serviced by the housekeeping team.
December 9, 2014
Rated 2 out of 5 by Qingdao Need a lot of improvement.
Showerbooth drain problem.
The SPG floor was 9th fl., but gave me a room on 4th fl.
September 30, 2014
Rated 3 out of 5 by Katherine1206 Dirty towel
Towel is time to change .
June 28, 2014