Rated 5 out of 5 by John20Bain July Trip
As ALWAYS … hotel staff made the entire stay perfect.
July 16, 2014
Rated 3 out of 5 by Merinotek sub par service
called the hotel reception for a good 5-10 minutes but no one answer. .had to hang up and call again half an hour later!
got my hotel bill wrong for laundry expenses!
July 15, 2014
Rated 4 out of 5 by lscx Very welcoming hotel
When I stepped into the room, I was welcomed by a note that the manager placed prior to my arrival. Everything was good, except the bathroom floor being a bit broken, making it not feeling smooth and clean when walking on it barefooted.
July 6, 2014
Rated 3 out of 5 by camson good facility, receptionist need training
very good facility and decoration,but the receptionist need re-training since they lost smile and polite word
June 20, 2014
Rated 5 out of 5 by VaTraveler1 Excellent hotel in Taicang
This is a new hotel 5 star with all the amenities you would expect. Staff are professional, courteous, and charming. The rooms are clean and well equipped. It is not particularly convenient to downtown Taicang, but a short taxi ride away. For me it was walking distance to my place of work. A large new shopping center is next door and a good quiet sports bar with a wide variety of western and Asian food and drink is collocated. All in all nothing bad ro report.
June 15, 2014
Rated 5 out of 5 by JennC10 Great option in Taicang
The best Four Points I've ever stayed at! Very clean rooms, nice bathrooms, friendly staff. The gym was 24 hours which was very nice and the pool was refreshing. I didn't find the Western breakfast options particularly appetizing but that's how it is in Chinese hotels. Nice and helpful concierge.
My only complaint was that the club next door decided to set off fireworks at 3am, which of course work me up and gave me a fright. I called the front desk and they said they would talk to the manager at the club.
Will definitely stay in this property on future visits.
May 21, 2014
Rated 4 out of 5 by Braun A comfortable hotel for Taicang
The hotel is clean and comfortable and provided free wifi which many major hotels don't.
It is near to a big shopping mall, which talks about 5 to 10 mins on foot.
June 3, 2014
Rated 3 out of 5 by kslp Poor public transportation to Jiading
If you work at Jiading, don't stay at this hotel, because you will get ripped of by local taxi driver, they will charge you a return journal fee, sometimes plus extra fee.
May 29, 2014