Rated 4 out of 5 by Sailfishjim Nice view
This is great hotel for the money, awesome view, walking distance to casinos & resturants
July 19, 2014
Rated 3 out of 5 by EricG1954 good nights sleep
I basically just slept here - the room was clean and comfortable. I had a quick dinner that was good. All of the people I had contact with were helpful and cheerful.
Only complaint was in the morning, I went down for breakfast at 7:20 am and there was no one there to seat me, I wandered back in the kitchen and couldn't find anyone.
I left after a 10 minute search with no food.
April 10, 2013
Rated 5 out of 5 by KingJames1984 HouseKeeping was Awsome
My stay with my family was awsome. Please send my congrats to the Housekeeping department they really made our stay. Everytime we asked for towels they was rite on que. Check in was a little slow but but i understood how that can happen with a new employee on the front desk.
July 16, 2014
Rated 4 out of 5 by gapeach07 Nice Hotel
I stayed at the Four Points because of it's location to Keesler AFB. I was spending some time with my son. My room was on the 10th floor - beautiful ocean view - very comfortable and very clean. The food was good and the staff was very friendly and always helpful. My only complaint is something that really can't be fixed. The pool which we went to everyday....is right next to the highway and is very noisy. Between trucks whizzing by, motorcycles revving their engines and many accidents witnessed while sitting there - it sometimes made for a less than relaxing day. It's a shame too - because the pool and hot tub were fantastic and chairs/towels provided are great. Again - wouldn't keep me from staying there!
April 29, 2012
Rated 4 out of 5 by Roy53 Gulf Coast Gem
Great location, new facility made our stay memorable and would most definitely stay here again when in the Biloxi area. I am most particular with the hotels I stay at and if they do not meet a certain standard I would not consider staying there again. Not the case here.
March 8, 2012
Rated 3 out of 5 by Janelle good but needs improvement
The staff was friendly, the breakfast good, the room comfortable and the view very good. Conveneient and affordable rate. The only issue was lack of closet space and a mirror in the room. our bathroom dorr was not working properly. loved room safe and workout facility.
February 11, 2013
Rated 5 out of 5 by LuckyNikki Best Value in Biloxi!!
This is my 3rd time staying at the Sheraton Biloxi hotel and I'm always treated nicely, the rooms are clean and the beds are to die for! The great value on the price of the rooms also helps me have more money for the casinos! I highly recommend this property.
November 30, 2011
Rated 5 out of 5 by washington52 Room with style
Every time I stay at the Four Points, I always have an excellent adventure. I love the atmosphere and comfort of my room and well as the other places of interest within the hotel. I make sure I book only at the Four Points. I just love the service.
April 9, 2012
Rated 2 out of 5 by Witty General
At 3.20am we were awoken by fire alarm. We vacated our room via 9 floors by staircase. Once outside no roll call no information returned to room by 4am.
Breakfast area very under staffed the one server did her best but was unable to clear tables, welcome guests, take orders, deliver food without delays occurring . We had to go and collect our breakfast voucher as we didn't receive at check in. A/C too noisy.
April 27, 2014
Rated 4 out of 5 by Kate27 A good find
The staff were efficient and courteous. The service offered guests was exemplary. Good value, good location, clean, safe, courtesy and efficient staff. This is to the place to staff on the Gulf Coast.
February 25, 2013
Rated 5 out of 5 by carmelita This hotel is beautiful and great location!
I loved this hotel. Clean, up-to-date, and a great location. You can walk across the street to the beach and the oceanview rooms were great! Beautiful view! Good breakfast too.
November 29, 2011
Rated 4 out of 5 by HillbillyWhodats This hotel is in a great location
As middle aged travelers this hotel met all of our expectations and needs. Our only suggestion for improvement is to place more towels in the rooms.
May 9, 2012
Rated 5 out of 5 by dennis78 Great Stay
Friendly front desk clerk, clean, comfortable and affordable accommodations. Short walking distance to beach and entertainment venues. Upgraded our room to an ocean view making our stay even nicer:)
July 15, 2014
Rated 5 out of 5 by Angie1960 Clean room/friendly staff
I am tired of the casino hotels. This will be my new place to stay! I am allergic to cigarette smoke, so this was a pleasant change!!
July 1, 2013
Rated 5 out of 5 by RonLee This hotel is nice and quiet
Great location and not the hustle and bustle of a casino hotel. Pleasant, friendly staff. Very knowledgeable of the local area.
April 8, 2013
Rated 5 out of 5 by scubaski Great Place to Stay
have stayed there several times and have had no complaints. Rooms are clean, ease of access, staff always friendly.
May 16, 2012
Rated 5 out of 5 by keithy One problem that can be fixed
I actually have 2 problems, but only one I think is easily fixable. I have recently had back surgery and when we checked in there were no luggage carts available. I went to all 10 floors before I found one, after no one at the hotel offered to find one for me. When we checked out we never found one and had to make several trips to load our car. Since the hotel doesn't have bell captains they should order additional carts so that they have sufficient supplies.
Also the elevators are extremely slow!!!
August 15, 2012
Rated 5 out of 5 by SK1234 Clean and a great location for the casinos
Clean, comfortable and a great location for the casinos. Can walk to Beau Rivage and Hard Rock.
March 3, 2013
Rated 5 out of 5 by bushy24 comfortable room.
great bed. Linens clean with a great smell.and softness.
April 8, 2013
Rated 4 out of 5 by magdevil Breakfast
There was not enough staff to handle breakfast. One lady waiting on tables and the place was full. Took a long time for her to get to everyone and then the food took forever to get to the table. Was not her fault. She needed help. Breakfast took 1 hour and 20 minutes.
My only other complaint is there is not enough counter in the bathroom. Things kept falling off the basin.
June 9, 2014
Rated 5 out of 5 by jforten1 Overall Excellent Hotel
The hotel met all my expectations. I will recommend this hotel to my friends and business associates.
July 11, 2014
Rated 5 out of 5 by fonda8 Wonderful Staff
A friendly staff is what makes a great hotel. From the check in (with Christina) to our check out, everyone was as accommodating as possible. My request for a extra pillow was filled. (although I didn't need one - mounds of comfortable pillows awaited us) My husband and I both work in a hotel so we know what to spot as far as complaint areas. We were disappointed - we were NOT able to find any!!! Comfortable beds, quiet rooms and great people.
November 28, 2012
Rated 5 out of 5 by Quentin24 Weekend Stay
Excellent hotel. Rooms, pool and lobby are exceptional. Our room had a loud and faulty A/C unit, but Jake came up and fixed the problem on our last night. Kudos to Jake!
July 8, 2014
Rated 5 out of 5 by Karen1012 Excellent Service!
Everything was excellent during my husband and I's recent stay. The service from the staff was incredibly friendly and helpful. The hotel was clean, including the elevators, restroom and pool areas. Food was delicious and served very quickly. The staff, especially Tamara, Jeana and Zula, served us with courteous professionalism throughout our 2-day stay. I highly recommend this hotel.
August 2, 2013
Rated 5 out of 5 by Dignkim Awesome Facility!!
Our hats are off to this hotel! Kim at the front desk was more than accommodating to help us check in a day early. And our waitress Rita in the restaurant was very friendly and helpful. Our room was exceptionally clean and the bed was so comfortable! This was one of the best hotels we have ever been too! The perfect place to spend our last few days together before my husband deploys!
May 28, 2012
Rated 5 out of 5 by Itsmeagain My Favorite Hotel In Biloxi
My group comes to Biloxi several times per year for business. I try and stay at the Four Points every time. The accommodations are excellent, and more importantly, so is the staff. Shanna at the front desk went out of her way to ensure a pleasurable experience. And when it was time to relax, Regina and Maddy made sure to take care of us. Stay at the Four Points, you won't regret it!
July 22, 2013
Rated 5 out of 5 by Biloxi0512 Lovely Hotel
Staff was friendly and professional.The room was clean and roomy. Great view of the Gulf. The pool was fantastic. Dinner was excellent. Special on Crawfish and Beer made my hubby very happy. I would have liked a small refrigerator in the room, but that was the ONLY thing I missed. The dining prices were reasonable for a large hotel. I did not think overpriced as some hotels can be.
June 1, 2012
Rated 5 out of 5 by R2C2 Excellent Stay
Great room, service and location. Easy check-in and direct billed to my employer with no problems. The outdoor pool and fitness center exceed many local hotels.
Only negative: Rooms do not include a refrigerator. They are available upon request, but were all out during the time of my visit (early May). This would be very inconvenient were I travelling with my family.
May 16, 2012
Rated 5 out of 5 by Tricia126 GREAT location
Didn't know what to expect since I hadn't been to area in 20 years. Expectations exceeded- great location across from Beau Rivage and beach. Wonderful staff. Excellent room overlooking pool and beach.
Restaurant service slow for both breakfast and dinner - was told that same kitchen also provide room service - but food was worth waiting for.
March 15, 2013
Rated 5 out of 5 by Larry44 Excellent management and entire staff
The front desk clerks, waitresses, housekeeping and everyone else on the staff were very helpful and friendly.
This is obviously a well managed hotel, and many other Starwood properties could learn a lot from these folks. We've paid a lot more for hotel visits and gotten much less.
March 29, 2012