Four Points by Sheraton

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  • For stays longer than 90 days, please call 866-539-3446.
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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 500 reviewers.
Rated 4 out of 5 by Fix cold showers I love this hotel, staff and locaiton. But I have to write feedback on here before I forget. The shower seems to take forever to heat up. Sometimes, for 10 minutes I run it and it won't get hot. It just gets a bit warm. And I know which way is hot or cold since I have stayed in many rooms there. So, if they could fix this problem, it would not only help with more efficient work prepping time, but also save tons of fresh water and energy to pump it. February 16, 2016
Rated 4 out of 5 by Great hotel Our flight arrived very early but it was not a problem to check in before standard check in time. Thank you very much for that. The hotel itself is very clean and modern.mthe staff is very friendly as well. January 21, 2016
Rated 5 out of 5 by WONDERFUL HOTEL To all the staff at 4 Points thank you very much for making my stay in your hotel so wonderful. It's great to be remembered from the person at the door to the chick-in staff.I don't expect too much but when i get something like a upgrade.it's great thank you to the staff at check-in. January 15, 2016
Rated 5 out of 5 by Good Value this hotel is a good value for the price. Convienant location near BTS and Terminal 21. Clean facilities and pleasant staff. The only draw back is that both exercise bikes in the fitness room were inoperable. December 26, 2015
Rated 3 out of 5 by Average four points Good location next to BTS. December 8, 2015
Rated 5 out of 5 by Great Hotel, exceeded all expectations I recently spent 6 nights at the hotel and couldn't be more impressed. The service from all staff members was excellent and the room was spacious, comfortable and clean. I enjoyed the pool and rooftop bar which is a little oasis in this city. Stefano behind the AM bar did a fantastic job to attend to my/our requests. Will stay there again. November 9, 2015
Rated 5 out of 5 by Nice Simple Hotel Hotel located in well place in Sukhumvit area. a bit far from the BTS but still accessible... just stay for one night but it was a good stay i would say. the bed was so comfy and bring me for a very nice sleep. November 1, 2015
Rated 4 out of 5 by Outstanding service great night and fantastic stay As a returning guest the, well lead, Four Points team truly lived up to their promises and went above and beyond my expectations. I planned a function for 30+ people and they were all very impressed with the venue and the service. Many of my guests were not familiar with Starwood's ability to provide that extra touch of individual care and attention. I think they were sold, and will be back for more. The suit upgrade from a standard room made a massive difference to our overall stay. The only problem is I will want that every time! An inconsistency that needs to be addressed. is am bar's lack of participation in the EDM program. This only lead to my guests and myself dining downstairs at The Eatery, rather than in the ambiance of the rooftop. If it was a separate business I might understand but the food they serve is prepared in the Eatery. I plan to be a regular guest at Four Points and after this successful weekend I'm excited about the idea of organizing more functions with them in the future. October 23, 2015
Rated 4 out of 5 by A Really Good Hotel... The Four Points Bangkok is really good hotel – for its price, it offers really nice rooms and wonderfully comfortable beds.It is well located, a 2-minute walk to the public commute. There are malls and restaurants around. Breakfast is good, although I felt it was much better when they had more Thai dishes on the buffet. This time, we received a nice upgrade, quite rare in this hotel, so we really appreciated it. The staff are generally commendable, especially Mr Pong, the Lobby Manager, who prior to our arrival, responded to our requests to make massage appointments. Other associates on the concierge team have been patient and helpful, assisting us with massage bookings and such. Overall, a really nice hotel! October 19, 2015
Rated 4 out of 5 by Great hotel atmosphere Stayed in this hotel for a couple of times both for work and leisure, and I find the hotel clean and neat, looks very new too. The breakfast spread is great and nice too. The staffs are very friendly (on top of the usual thai people culture). Its a short walk to the BTS and MRT. September 10, 2015
Rated 5 out of 5 by Everything you expect for a pleasant stay Four Points Sheraton is perfect in every way - location, staff, amenities, items provision, tuk-tuk shuttle to Terminal 21. July 8, 2015
Rated 4 out of 5 by Glad to see "Please Change The Sheet" card back I am a big supporter of "Go Green". "Change the bed sheet by placing the card" program seem to be discontinued for a while at the hotel, but I am glad it is now back again. Way to go! Not to mention, as always, the great hospitality by the friendly staffs here. July 6, 2015
Rated 4 out of 5 by Nice place, yet indifferent staff Comfortable and clean hotel in a perfect location. Rooms are basic, clean, designed for working environment, nice touch with the lights. Plenty of smiles around, but staff is slow, which is so typical of local culture. They will attend to you but "after a while", no one is in hurry, so you shouldn't be too... July 4, 2015
Rated 5 out of 5 by This is a great city hotel It is the perfect hotel if you need to stay in downtown Bangkok, with an excellent quality-to-price ratio. To me very important was the silence of the room for a quality sleep, availability of breakfast in the very early morning ( 6:00 ) and a good international restaurant: this hotel has them all. June 29, 2015
Rated 4 out of 5 by Great Location and Comfortable Stay! I just recently completed my 3rd time stay at Four Point Sheraton Bangkok and I would definitely come back for the 4th, 5th and more. The staffs at the front desk are always friendly and helpful. They even put all my friend's rooms on the same floor. The location of the hotel is good and very easy access to shopping malls if you take the side gate. I am already planning my next stay with Four Point Sheraton Bangkok! :) June 21, 2015
Rated 2 out of 5 by Disappointed come again The staff Should have training again, Overall below standard ! Unbeliverable can saw egg stain on the plate ! June 21, 2015
Rated 5 out of 5 by This hotel has great features The staff are all very nice,good design hotel,very good location. The room is spacious with lovely design.The food was great. May 20, 2015
Rated 4 out of 5 by Nice Boutique style hotel This is a very good hotel to stay with wonderful location to Train. It will be a 4 Star if they get Quality Kettle and Ironing Board (which is of lowest quality)...I doubt both the items are Starwood Standard?? May 17, 2015
Rated 5 out of 5 by perfect all round hotel This has been my favourite hotel in Bangkok since it opened. It is not to big, well designed and in a great location. Every time I return I am welcomed back and the staff are all very friendly, I am always made to feel very welcome. I cannot say anything negative about 4 points. May 13, 2015
Rated 4 out of 5 by very good but small inconvenience I have usually stayed in this hotel. When it happened little trouble in parts of my room, they fixed the problems and suggested good alternatives to me. It made me satisfy, so I have liked this hotel more and more. If we need some guest service - for example, requiring a few tooth brushes, they rapidly reply and react. But I think that there are the difference of the understanding about SPG program among staffs in this hotel. Although most of staffs are well-training, but there were few staffs who don't know details of SPG program. Except this point, this hotel is very good to me. May 11, 2015
Rated 3 out of 5 by Unlikely to Return This past visit had 2 weeks at the hotel and have frequented the hotel many times before. After some 30 stays at the hotel, for the first time ever they upgraded me to a suite for a few days, then I had to move to a dark depressing twin room for the rest of the stay due to their avails. As for other Plat benefits they are non-existent and if they do exist they are never communicated properly. I had understood on checkin that if I do not take breakfast I get 250 points per day. Upon checkout after 2 weeks of not taking the breakfast (which isnt great anyway) they say oh no that's not correct you only get only 250 points per stay....and they are insistent to charge me the B100 for a coffee each morning. There used to be a decent price differential between the FP and the Westin but given the zero recognition it makes little sense to be at the FP. The Westin is a much nicer hotel and all the Plat benefits are very high quality - full breakfast/lounge/drinks/ evening snacks and 500 points. This was my last time. April 26, 2015
Rated 2 out of 5 by Sadly not what it use to be Have stayed at the Four Points Bangkok previously on dozens of occasion. Have also sent many clients there as well. Sadly this will have been my last stay, and nor am I comfortable recommending it. SPG Platinum recognition is all but gone and there are so many other Starwood properties in Bangkok which offer so more. Front desk staff are fantastic and I will miss seeing their smiling faces, but with so much on offer in Bangkok to the loyal Platinum, this takes last place (sadly) April 18, 2015
Rated 5 out of 5 by Loved our stay! This is not the first time that I actually stayed in a Starwood Hotel. In all of my stays, I always loved it. This is the first time though that I booked my stay under my own name. It was such a great stay with Four Points by Sheraton! The reservations agent was very helpful at that time that I was inquiring about room rates. Although the SET Code of my company (which is an extended benefit to the associates) was not recognized during the e-mail exchanges, the rate was still a good one. Our 3D2N with Sheraton was hassle-free. They immediately accommodated my friends who had to check-in 3 hours earlier than my arrival without question. They were also very helpful when we asked the best route to use or places to go to. Best of all, the food that was served to us was delicious! All in all, I had a great time again with Sheraton specifically. Would always want to come back! Probably next year when we visit again for Songkran Festival. :) April 13, 2015
Rated 4 out of 5 by Fantastic Hotel Staff The rooms and facilities of the hotel are very good. The bed is very comfortable too. However, the water pressure in the shower is very weak. The temperature is also not constant. It rises to either very hot or very cold. As such, the shower experience is not pleasant. April 7, 2015
Rated 3 out of 5 by A nice 3 star hotel but noisy Good location and friendly staff. Unfortunately, the hotel rooms are poorly sound-proofed and the noise from functions/parties carries into the rooms like an echo chamber, making sleep difficult. April 7, 2015
Rated 5 out of 5 by Bday in Bangkok Planned this trip to celebrate my birthday in Bangkok. A bit disappointed when the front desk staff did not even realise it was my bday upon check in. I requested to check in early at 9am but the room is not ready yet. He tried his best to gave me a room as soon as possible. When i return to the hotel for check in, all my luggages was ready in the room. Good Job! We stayed in Room 639 which is a big room with 2 comfortable queen sized bed. Big space and a good sleep is what shopaholic(s) need most. Really satisfied with the cleanliness and the service provided by the housekeeping ladies. Last but not least, Thanks for the Great Concierge Service Team esp friendly Mr.Lok to help us to get a big taxi as we gt lots of luggages. and with his info, we do not need to cross the bridge to reach 7eleven opposite because he said there is a nearer one. Tips: Please use the back door if you wish to go to T21 and Skytrain station. It's much much nearer. You can see Robinson, Watsons and Tops Market jus at the junction from backdoor. Thanks four point and for sure i'll see u soon. April 1, 2015
Rated 4 out of 5 by My favorite transit hotel in Bangkok My favorite transit hotel in Bangkok . Nice rooms, great location (max 500 bath taxi from the airport. Nice swimmingpool on the roof. In contrast, the hotel is too expensive , similar hotels in the area are cheaper February 24, 2015
Rated 5 out of 5 by great hotel and excellent location -decent gym and swimming pool -interesting interior -spacious / comfy rooms -excellent staff only downside was had flat, stale draught beer at the pub downstairs. however staff quickly swap it to bottles when we complained. February 24, 2015
Rated 4 out of 5 by Decent Hotel ! Perfect Location! We stayed in Four Point by Sheraton Hotel for a few time. The rooms are good, the first time we stayed we got really small room but the second time we got really big room so we felt so much better more space more relax. We love the bed and the bed sheet so much, it is so comfortable and smooth. We love dark curtain in the room so no sunlight in the morning and we could oversleep a little bit more. Staff are really helpful and friendly, they recognized us when we come back even our last stay was 3 months ago. They also have the back entrance, it was quite good for walk, we can get to the terminal 21 or the BTS station just a few minutes. They have the Tuk Tuk service, we could ask them to take us anywhere nearby, we used this service sometimes which was great. We would say Four Point by Sheraton is in good location. It is not so busy in the area but when you walked out a little bit you can find some bars, restaurants and also shopping malls, you can also get to the town easily with sky train or subway. It is really perfect area for who do not like the crowed but prefer convenient. February 19, 2015
Rated 5 out of 5 by Great Choice It was our anniversary trip and also the first time to visit BKK for my partner. The hotel reception & concierge staffs were very friendly and helpful. When I checked in, the reception staff Bank provided us the late check out after I mentioning my flight time at tomorrow night, even without requesting. The concierge staff was also very helpful. He (I'm sorry I forget his name...) helped us to book massage and also provided us Tutu service to the massage store. We really appreciate the nice room amenities and welcome letter for our anniversary trip. Only one point but not negative, may consider to extend the operation hour of swimming pool, to 21:00 or 20:00. It may be better for late check in guest to relax. However, I have to say, we were very glad to choose 4 points BKK as our first stop in Thai and it really made a nice experience to us. Thank you~ December 31, 2014
  • 2016-09-30 T13:56:36.248-05:00
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