Rated 4 out of 5 by Iris Thank you!
Special thank to Mr. Aod & Art from security team. They were very professional and help me to clean up the area of injury in my knee.
Appreciate your GREAT HELP!
However, the check in time was disappointed, they told me came back at 3pm but allowed me get room till 3:40pm due to the room clean up problem.
November 30, 2012
Rated 4 out of 5 by BBee Good location and comfortable hotel
The location of the hotel is very good, it near to Bangkok MRT and BTS station, besides that shopping complex, massage and restaurant also on walking distance.
Room is very comfortable, especially the bed.
Overall it's a very good stay. It will be better if the buffet breakfast price is not that expensive.
July 1, 2012
Rated 5 out of 5 by Ashly152b Value for money
Anyone visiting bangkok,business or pleasure I would recommend it for the courteous staff,excellent food, good location and very decently priced.My 2nd visit in one month and coming back next month.
I travel extensively my 10th visit to Bangkok,stayed in various 5 star hotels but this one takes the cake.
June 19, 2012
Rated 1 out of 5 by Unhappyguest Most horrible hotel I ever went
I arrived at the hotel at about 4pm. I went to the SPG counter and was told that the hotel was fully booked and my 2 rooms were not ready. I could only come back later when the rooms were prepared as other guest checked out late. I start to question why? I did not check in early so why I cannot have my rooms? The counter staff starts to give me options like smoking floor (which was not supposed to be the case as my rooms are on non smoking floor) or only 1 room available first.
I do not expect such service standards from Sheraton. Why can't I get my rooms upon arrival? Why is your staff presenting me options like smoking floor when my rooms booked are non smoking? Is this the service standards a spg guest suppose to receive?
My experience as an SPG guest is totally horrible. 1stly you guys took almost a year to give me my card with wrong name printed and when I stay at the hotel I gotten such horrible service standards. Seriously, I do not think I will stay in anymore of your hotels
April 9, 2013
Rated 5 out of 5 by AlexTaz Friendly Staff
I just could not figure out how every body is always smiling and willing to go beyond your expectations to assist, for anything. It was great staying at this hotel.
Plus free internet, water bottles and breakfast!
Really liked the design of the room.
Thanks for making my trip to Thailand so pleasent.
November 3, 2012
Rated 5 out of 5 by Kennethmirsjy 4 bites with local audylt caususs amazing Hoyle
Brininging the needs of a corp executive road warriors and a retired local vet and his young girlfriend required sheraton Superb middle ground if amazing service, food, Bar and gym quality only surpasses by the-staff
and reasonable coat providing quality and value. Thx
August 15, 2013
Rated 5 out of 5 by AntzGB Another Great Stay....
Stayed several times at the 4 Points on Sukhumvit, and never disappointed. Staff are attentive & friendly, and most important, with a smile.... the service is always great. Rooms are comfortable and clean, but the best of all is the breakfast spread, fantastic. Great value stay, can't go wrong....
January 24, 2013
Rated 4 out of 5 by Meichun Great location, value for money.
Since i have known your hotel, i have been staying there every time I visited Bangkok through out the year. Staffs are friendly and efficient. Good location. Clean and new room that we always enjoyed. I would like to thank you everyone at Four Point that you have made our stay enjoyable and happy.
December 30, 2012
Rated 5 out of 5 by Fly2bkk Hidden gem in BKK.
Hands down the best Four Points operation possibly because it's in Thailand. Starwood properties in this part of the world just can not be beat. 5 star service, solid 4 star property and amenities, and only 3 star price. How can you beat that?
September 5, 2013
Rated 3 out of 5 by rw99 Great location but....
Great hotel location but was let down by check in staff informing me that I will not be able to enjoy my SPGGOLD privilege as I booked through 3rd party. I wonder why the different treatment? As the 3rd party still pays Four Points. At last the staff agree to have my SPG GOLD being recognized.
December 19, 2012
Rated 4 out of 5 by plasnwyd Good Choice
Although Sukhumvit is not the most culturally interesting part of Bangkok it is easy to travel from and the hotel is excellent value and a good base location.
Good dining and shopping options close by and thre Eatery in the hotel provides good quality at a good price.
Hard to fault anything.
June 30, 2012
Rated 3 out of 5 by chris2000 Four Points
Aircon is bad. When sitting directly in front of it near work table, it is very cold. on the bed-its hot
wash basin not convenient
lights in bathroom-dim. no zoom in mirror
breakfast- very few vegetarian dishes. why you need so many non-veg dishes?
August 28, 2013
Rated 4 out of 5 by Donky Good Location, Spacious Room
Room size is quite generous. Bathroom has both shower and bathtub. The location is great: close from the BTS, Robinson and Terminal 21 malls for shopping.
October 11, 2013
Rated 5 out of 5 by Dmilsi Best 4-Points Ever (IMHO)
I can't heap enough platitudes upon this property!! Great rates, perfect location and friendly, professional staff.
I've never stumbled upon a 4-Points like this before!! From the moment I alighted from my tuk tuk, a chipper young crew made me feel genuinely welcome. The hotel is extremely generous to SPG Platinum members (upgrades, breakfast, happy hour, pressing, internet). I was given a wonderful Terrace Suite, which I found extremely comfortable (great bed & sofa) and tastefully decorated. And I couldn't believe how quiet it is just a few meters from Sukumvit (the back door leads right to Terminal 21, BTS Asoke and the MRT). The Beer Vault, where the happy hour takes place, pulses with a youngish crowd from 17:30 onwards, and, while the spread is limited ( 3-4 food items and all sorts of beverages), it's perfectly adequate. The breakfast has a great deal of variety including a dedicated egg station and asian delights. I think I have found my new favorite hostelry in Bangkok!! What a gem!!
August 24, 2012
Rated 5 out of 5 by aikei Wonderful Stay
I was a returning guest after last April stay.
Second stay changed everything about misunderstanding of first stay. How I was wrong and misunderstood.
Very nice choice for location to look around Bangkok's downtown area. Easy access to BTS Asok through rear pathway.
November 8, 2012
Rated 4 out of 5 by Chloe21 Lovely comfortable beds.
We had a very good stay at the Four Points. The maids were very friendly and polite and did a great job. The room was spacious and the bed comfortable with crisp, good quality bedding.
Hotel is in a good position for the BTS and MRT and also for the many bars and restaurants on Sukhumvit.
February 17, 2013
Rated 5 out of 5 by Deb121314 Great location and facilities
Fantastic, close to BTS, great bar and pool on the top floor. Excellent staff.
October 24, 2013
Rated 4 out of 5 by Simon Great hotel
My wife and I checked into Four Points @ Sukhvmit from 15 to 18 May.
The check in was fast and the Japanese intern coached by his manager was great.
Conceirge staff was friendly and it was consistent throughout the past visits.
Definitely a hotel that I will stay again when in Bkk.
May 19, 2013
Rated 4 out of 5 by hugoistic Good stay as usual
My 2nd stay here so far. Excellent location. Well maintained facilities and very comfortable ambience, as usual : )
Friendly staff and definitely coming back again.
Only shortcoming is I don't get my SPG Platinum member's free room upgrade, always the same excuse.. room fully booked..
April 16, 2013
Rated 4 out of 5 by BFoo Nice hotel with good location and also friendly staff
This is my second time to return this hotel.I got Junior Suite and the room was good and comfortable.Spacious working area and desk and also hi speed internet is a real plus.
October 3, 2013
Rated 4 out of 5 by bruno2012 Very good with some minor hick ups
Excellent bed and shower.
Trendy hotel - nice lobby.
1st room smelly - was changed promptly.
Breakfast restaurant can't make soft boiled eggs (as most hotels in Asia) - they tried 3 times and spoiled 6 egg. In fact a very small issue..... :)
July 16, 2012
Rated 4 out of 5 by SouthKorean Cheap Chic
When I travel alone for leisure to Bangkok, I always stay at Four Points by Sheraton Bangkok; Modest priced rooms with good selections for breakfast at Eatery.
Tops market is a 5 min. walk and so is Asok BTS.
I am disappointed with gym but the pool is okay though it's quite small.
August 27, 2012
Rated 4 out of 5 by jj88 general
GREAT HOTEL,GREAT STAFF.COMING OUT OF HOTELS I THINK MANAGEMENT SHOULD BE MORE AWARE THAT GUESTS HAS TO BE GREETED ON SIGHT.
STAYED FOUR NIGHTS ON ONE RATE,AND WHEN I STAYED AN EXTRA NIGHT GOT CHARGED A DIFFERENT RATE.SPG MEMBERS SHOULD BE CONSIDERED HERE AS THE HOTEL WAS NOT FULL.
February 23, 2013
Rated 4 out of 5 by Sepia2012 This hotel has great customer service.
Thanks to the hotel staff for their great customer service. The staff is very friendly and goes beyond expectations to meet your request.
The hotel offers a great breakfast buffet and You can count on rhe staff greeting you with a smile.
I look forward to returning in the future.
December 17, 2012
Rated 4 out of 5 by DDutch2012 Beer Vault @ 4 point by Sheraton
This was my favorite hotel resturant during this time.With the good beer/food and atmoshpere at the resonable price also superb promotion of each month. Additional is can be enjoy to watch Barclay Premier League,English soccer.
September 3, 2013
Rated 5 out of 5 by Morpheusingapore My new favorite hotel in Bangkok
Just had a great stay here and loved the location. For a "value" hotel in the Starwoods chain, it certainly didn't feel like it! The lobby was very cool, the room was tastefully done and the staff were all very accommodating. I look forward to my next stay here. I'll be back!
August 14, 2012
Rated 4 out of 5 by PaulOK Friendly Staff
I have used this Bangkok hotel four times, and each visit the staff has been very friendly and accommodating. Also, I had a fresh bag of popcorn given to me during check-in and, shortly after, a bag of candies was delivered to my room. The rooms are spacious and comfortable.
March 8, 2013
Rated 4 out of 5 by Aeronic Back again~
This is my 5th stay in Fourpoints Bangkok and I still love this location and the value-for-money pricing. Staff is friendly and smiley to the guests as well.
However, somehow I just seem to have an incident each time I stay here. This time round, on check-in I've told the reception that my friend will be arriving about an hour later to check in and she acknowledged that. But when my friend went to check in, he had a problem as the reception wanted to verify on this. My friend even had my room number which I had provided. In the end the hotel had to give me a call with the number provided by my friend to verify if he is indeed my friend which I felt shouldn't be necessary since I've already instructed at check-in that my friend would indeed be arriving.
I have also reflected to the hotel reception that even if they did call, they are using the number my friend provided so they can't be sure that it is indeed their guest they are calling as well.
Other than this minor hiccup, we enjoyed our stay very well. =)
August 14, 2012
Rated 5 out of 5 by Cooky1953 Excellent Associates
t was a pleasure staying at this location. The associates were very helpful, cheerful, and it was a pleasure interacting with them. The roof top bar had good entertainment and excellent service. Room service food and service was excellent. Looking forward to my next stay.
July 27, 2012
Rated 4 out of 5 by Dtan28 bright and lively
My wife and I enjoyed our stay at your hotel in June this year. Although our stay was short, 2 days, we enjoyed it as the location of the hotel was good. I had guests from London who stayed at the hotel with us and they were very impressed. Thank you for your hospitality.
July 10, 2012