Rated 4 out of 5 by Dtan28 bright and lively
My wife and I enjoyed our stay at your hotel in June this year. Although our stay was short, 2 days, we enjoyed it as the location of the hotel was good. I had guests from London who stayed at the hotel with us and they were very impressed. Thank you for your hospitality.
July 10, 2012
Rated 5 out of 5 by Cooky1953 Excellent Associates
t was a pleasure staying at this location. The associates were very helpful, cheerful, and it was a pleasure interacting with them. The roof top bar had good entertainment and excellent service. Room service food and service was excellent. Looking forward to my next stay.
July 27, 2012
Rated 5 out of 5 by clnsen another great stay
I'm a frequent guest at this outstanding property, the staff is very kind. The rooms are great. The location is very convenient. Elite recognition is top. I never had any bad experience here.... staff goes above and beyond... they received all my platinum thank you cards.
August 24, 2012
Rated 4 out of 5 by nsom Business Hotel in Good Location
Not too much, not less just simple but works at this hotel. Locates in good location, just 5 minutes walk from BTS-MRT Transfer Station and Terminal 21 Department Store. The hotel will provides many of factilities that you need when you stay with good service-mind staff.
December 28, 2012
Rated 4 out of 5 by silverbird7777 bath room
hehe since i visit your nice hotel i claim the bad shower heads, sometimes i just will take a short shower w/o wash my hair, but with these shower heads i get wet all over all the time .... ;-)
but this is the only thing i have to claim all the rest seems perfect ......
September 6, 2012
Rated 5 out of 5 by Bushido Best Overall Value in Bangkok
Have stayed in quite a few hotels in Bangkok. All were very nice with excellent service, but this one is tops considering the price and location. Excellent rooms, wonderful service, and a great buffet breakfast. Have stayed here 3 times now and will definitely be back.
October 16, 2012
Rated 5 out of 5 by MaccaofBris Great Experience
My wife and I stayed for a week at the Four Points. Great location, very close to public transport. very friendly staff.
Meals were great, AmBar on the 8th floor is a great place to relax with a cocktail by the pool after a hard day's shopping and sightseeing.
March 26, 2013
Rated 5 out of 5 by Krish Value for Money A++
Tucked away in a side street is this charming hotel, with the friendliest staff, courteous and hospitable. Excellent large looby, free internet in the lobby, excellent breakfast, well maintained pool and Gym.
Perfection personified, cannot get better than this.
June 17, 2012
Rated 5 out of 5 by gigi68 Great new hotel
Brilliant staff, clean room and great facilities. Definitely worth a stay, whether for business or leisure. Late afternoon promotion at BeerVault is very appealing. Nice setting at the rooftop bar with the nicest staff possible. I'll be back for sure.
June 13, 2013
Rated 5 out of 5 by Vincent17 Very Helpful Staff
Your Duty Manager was extremely helpful in assisting me contact Thai Airways to locate my lost phone. Due to his quick reactions & response the phone was found. He went out of his way to ensure my needs were met. Deeply grateful & appreciative.
July 7, 2013
Rated 4 out of 5 by Viking16 Complete Value for money
Nice vibrant and colourful property. Nice staff and good service.
Didn't get any upgrades unfortunately though the rooms were available.
October 5, 2013
Rated 5 out of 5 by Kaih79 Excellent facilities and services
I gave a credit to FO staff : MS Fal ( reception), The bellboy/concierge, housekeeping team and GSC. Excellent services. And I love the Swimming pool. And also good location. Beside nearby with BTS and MRT as well as a night market along the street.
July 31, 2012
Rated 4 out of 5 Good facilities with great stuff
Very good facilities and arrangements with really friendky staff round the clock. Amazing food and drinks. Much recommended hotel in the Sukhumvit area. Very clean rooms and spacious lobby. Had a great stay, will like ot visit again.
June 26, 2012
Rated 5 out of 5 by Ashly152b Hospitality
This is my 2nd visit within a month.Great hotel better than any fancied five stars.Courteous staff very accommodating .Since I had an early morning arrival and a late departure they accommodated me.
Great food,good location quite street and VFM.
June 19, 2012
Rated 4 out of 5 by TomL Good location, very good service
Normally I am upgraded to a suite as a Platimum member, but this time I had a standard room. I am always pleased with the reception and restaurant staff. They are friendly, helpful, and remember me, and some remember my name.
The lighting in a standard room is not so good. There are reading lamps by the beds, but the lights are not bright enough for comfortable reading. The lights in the bathroom are also not as bright as I would like for shaving. Part of this is the result of age - I am 63. But lights with variable brightness would be appreciated.
A couple of minor design flaws: The bottom of the shower door is flush with the floor, so you can't place the bathmat in front of the shower without pushing the mat away when you open the door. The faucet in the bathroom sink is too short, so the water is very close to the back of the sink, making it difficult to wash your hands. But these are small issues that don't override the convenient location and friendly staff. It's a good value as a hotel at the higher end of the budget classification.
February 16, 2012
Rated 4 out of 5 by shoelessjoe1963 Environmentally Perfect
One single comment - this is the first hotel I have ever seen that offers guests some kind of 'reward' for being environmentally considerate and not changing towels and sheets each day. A great idea that you should make public and share.
April 29, 2013
Rated 4 out of 5 by Rickygo11 Great response to guests feedback
Ever since my last feedback, I now have more than enough bottled water in my room. Now I do not have to worry when I experience the hot weather outside in Bangkok. I know that the hotel takes care of me to ensure that I am well hydrated.
February 12, 2013
Rated 5 out of 5 by Bunashi The hotel is excellent
The four points hotel in Bangkok has fantastic location and the service is excellent breakfast is good we enjoy buffet very close to shopping malls and train station quit place nice swimming pool in the roof Internet only free in loopy .
December 31, 2012
Rated 5 out of 5 by YeohYS Modern design. Well maintained.
Very nice room design and furnishing. Room still looks very new. Staff is very polite and helpful. Great location ie walking distance to Terminal 21 Mall, and BTS train stations (Asoke and Nana stations) and entertainment outlets.
June 3, 2013
Rated 4 out of 5 by Natalie88 Great customer service and comfortable room
I am very pleased with the overall service and facilities provided. The staffs are very attentive and helpful. They provide useful information for tourists i.e. restaurants and malls. Rooms are absolutely stunning and comfortable.
August 21, 2012
Rated 4 out of 5 by Jakey Kapkhunkub (Thank U) 4 Points By Sheraton Bangkok
I have stayed here a few times already, most of the times for business. Your staff are well trained and attentive to guest needs.
On my last stay, I have been terated like a Platinum indeed. Kapkhunkub and keep up the good work.
July 3, 2012
Rated 2 out of 5 by Jonas22 Bare Minimums At Best
My experience was meet with slight dissatisfaction at several turns.
The meet and greet was polite, however I asked if I could get my room upgraded she said of course. My room turned out to be the basic room and was on the third floor. I had made a mistake when I booked the room online. I booked a smoking room, they couldn't even upgrade me to a non smoking room.
As I entered the room it was very nice until I turned on the faucet to the tube and lifted the auto plug unmanageable about of hair came up through the drain. I mean it was uncontrollable with a sprayer. Moved to the Shower.
Structurally, these are the thinnest walls ever in a hotel. I could hear everyone's conversation on either side of the room.
Check out is where it was bad. I called for my bags to be picked up at 8:50, by 0915 the bags had not been picked up.
The check out person could tell I was not happy and did her best to expedite me through. I was very impressed at her ability to take appropriate steps so quickly.
Overall, you could do worse for a hotel in this range however it would take some looking to find one.
August 12, 2013
Rated 3 out of 5 by faslm Location
The hotel is in a nice location. The manager in charge was very arrogant. i requested for a late check out and the manager was standing next and she never cared to come and talk to me. she just asked her juniors to talk to me.
March 24, 2013
Rated 3 out of 5 by Dissatisfiedreally This hotel needs improvement
1. I was given a room in front of the elevator. It kept ringing until late night.
2. The room had a gloomy look and worst of all right outside the window was a very shabby roof top with rusty pipes.
August 7, 2013
Rated 4 out of 5 by Joe007 Very Nice Four Points
The staff were great and accommodating. The hotel is in a great spot for site seeing Bangkok. It is probably nicest four points I have stayed at. I would recommend staying here for the price and what you receive.
July 7, 2013
Rated 5 out of 5 by Robert1 Excellent Staff and Location
This well located hotel was a pleasure to stay at, exccellent staff, clean air, great breakfast
October 1, 2013
Rated 5 out of 5 by Formosa Good location
The staff are friendly and helpful also good location near to BTS and MRT. Their also provide Tuk-Tuk service to BTS, Terminal 21 which do not have to walk in the middle of the day. Rich breakfast with good coffee latte
September 19, 2012
Rated 4 out of 5 by Aeronic Great!
Checked-in and realised the floor and room have a tinge of paint smell which I decided to raise it to the lobby staff. The lady gladly made some calls and changed the room for me immediately.
Thankful for the change.
June 6, 2012
Rated 5 out of 5 by Thailandbob Always a great stay
I have stayed at the Sheraton Four Points Bangkok at least 10 times and it has always been a great stay and the staff met or exceeded my expectations each time. When in Bangkok I will always stay at the Four Points.
June 23, 2012
Rated 4 out of 5 by Robert25 Good 4-star hotel
Relatively new hotel located in a 5 minute walking distance from Asoke BTS station. Nearby within10 minute walking distance are Terminal 21 and Robinson shopping place. Well trained staff to accommodate my needs.
March 26, 2013