Rated 5 out of 5 by MARK4U Mark
Nothing to complain about - always TOP !
July 16, 2014
Rated 5 out of 5 by Katha13 Amazing Staff
Everything was marvelous, the staff in general. Very attentive and polite. I had my girlfriend come over to meet me at the hotel lobby before heading out to dinner. The staff must of saw her as the next day the concierge allowed her up to my room without any notification. She was also allowed free parking from the hotel which I was quite surprised. Overall, I was very pleased. I will be back in December 2014 for a few nights for sure.
July 15, 2014
Rated 4 out of 5 by primus999 Overcharging
I was overcharged for broadband I did not used.
July 14, 2014
Rated 5 out of 5 by GregAnd2014 another great stay
This hotel keeps producing great experiences. Physically it is in excellent condition and its staff are well trained and clearly enjoy their work.
July 14, 2014
Rated 5 out of 5 by StevePowers Another pleasant stay at Four Points Bangkok
As usual, this hotel provides simple comfort at an affordable price.
July 13, 2014
Rated 5 out of 5 by leeju stay in excellent accommodation such as Four Points by Sheraton in bangkok.
While traveling in Thailand, I was so happy. stay in excellent accommodation such as Four Points by Sheraton in bangkok.
I recommand this hotel.
the friendly staff, excellent service, location in asok
Also when i lost lost things, Wongthep Husprayura staff was very kind as to help me.
Staff are warm and friendly and the rooms grand but demure.
Hope to see you next time with more careful treatment.
July 11, 2014
Rated 5 out of 5 by Sadao Very Nice Room , staff , and locations
Compared with St. Regis Bangkok , it was better room and friendly staffs.
July 7, 2014
Rated 5 out of 5 by BangkokJune2014 The perfect stay!
Staff and hotel facilities were perfect, cant wait to stay there again!
July 1, 2014
Rated 5 out of 5 by Milo2012 great features with great location
great staff - always smiling - always greeting you - one of the best trained staff I have ever seen - very clean hotel - everything is in order - nothing negative to be commented
keep on the great work for all management and staff
July 1, 2014
Rated 2 out of 5 by Ellis Good city weekend
Perhaps or expectations are a little high from so many excellent stays at other Starwood hotels but the reception and courtesy was not up to the same standard. During the booking process, when asking if there was any possibility of an upgrade, as spg gold, I was told that we would be given a room on the spg floor. I asked if rooms of ' the next level up' where available and was given an upgrade price. After check-in we had to ask for help with our bags even though there was no one but us in the lobby, not the most welcoming feeling.
For dinner we went up to the Ambar which was atmospheric and quite relaxing however we were given two different menus with the same selection of food at different prices. We asked which price we would be charged and were told that it depended which menu we ordered from! They wouldn't accept the EDM card but told me it would be accepted in the two other restaurants at the hotel so we asked what kind of menu they offered so we could decide if we wanted to eat there instead, we were told that it was the same menu from the same kitchen. The Eatery was great and the staff were much more attentive.
Overall we did enjoy our stay, for a city hotel the room was much better than expected. The pool and fitness were great, if they can sort out these discrepancies we may well be tempted to return.
June 30, 2014
Rated 5 out of 5 by AndyL88 Great location friendly staff
Good value for money - location, comfort and friendly staff
June 28, 2014
Rated 4 out of 5 by singa ksks
No vegeterian options at all
Please try to add some indian veg items based on the number of indian visitors if possible. thanks
June 26, 2014
Rated 3 out of 5 by Kenny197 good location but.......
the staff at the hotel was great. they offered to bring me around to my fave massage joint via the hotel tuk tuk. grea location. near to the BTS and also to the hospitial.
However, the pumbing remains to be improved. whatever I flushed the previous night came back in the morning and I thank my lucky stars I was staying alone. It looked horrible.
June 25, 2014
Rated 4 out of 5 by derekPH Great value for quality and accessibility
The hotel is quite accessible with the train station and a lot of nice eating and shopping spots within walking distance. The staff has always been great and the amenities are at least suited for a business traveller. Oh, and the bath opens up so you can relax in the tub while watching something on tv after a long tiring day.
June 23, 2014
Rated 4 out of 5 by blumbo Really great hotel
Very nice hotel top beds and top staff.
Recommended any time
June 22, 2014
Rated 3 out of 5 by wetravel If the rate is low or points and cash
is available I would stay here. There are many Hotels with the same kind of standard and performance in the neighborhood. It is within walking distance of 3 other SPG Hotels and so great if you need stay credit. I could comment on the little benefit that SPG P get here. However I want to point out location is great and accessible from two roods. Pool is ok and rooms have all one needs. Elevators can be confusing, I found concierge trying to get Taxi working halfheartedly, so I got one myself.
June 8, 2014
Rated 5 out of 5 by Charleyman1 Staff is outstanding
As always your Staff provides excellent service at the Four Points Bangkok. I do want to say a few words for your Guest Service Manager, Meaw. I had a situation which she addressed effective, efficiently, and professionally. I have the highest praise for her. Whenever I visit, and when Meaw is there, she always addresses me by name (how she remembers, it is beyond me but I feel good about this). I have also observed her with other customers. She is a good listener and looks them in the eye when they talk. What I respect about Meaw, even though there are many customers who stay at Four Points, she makes you feel you are the only customer when she speaks to you.
May 27, 2014
Rated 4 out of 5 by fpbsbkk Nice hotel with great accessibilities
Nice big and comfortable room, staffs are very friendly.
However, breakfast menu have been the same since years back. Can improve on variety.
May 27, 2014
Rated 2 out of 5 by Steveuk Curfew
Disappointed that curing the curfew Hbo,fox movies etc were not available.there was no complimentary movies offered to customers just odd few thai channels or news.so when everything was shut down at 8pm outside every night there were no amenities offered to me in the room.I would not pay 450 baht to watch old movies on their demand system.
May 25, 2014
Rated 5 out of 5 by Hakim These are the days of miracles and wonders
From: AbdulHakim Al Raisi
To: Four Points by Sheraton Bangkok
I am writing to express my appreciation for the quality of service you offered me the days of my stay at the Hotel. Despite the many offers I received from other hotels, I decided for you because of the unbeatable deal you offered me.
It was a good decision; I enjoyed the peace and quiet I needed, offered in all the facilities of your hotel. This definitely added to the excellent service of the staff members they were absolutely outstanding. They were highly skilled, professional, compassionate and absolutely delightful individuals. I won't soon forget the wonderful care I received from them includes but not limited to housekeeping, Bellboys, Bartenders,Waitresses and kitchen staff. You are a great team and should be very proud of yourselves. I especially liked the way you smile all the time and fill in for each other when the assigned person is busy with another guest.
I would not forgive myself if I didn’t try to write to thank you. But I don’t’ think any words could possibly be adequate to express my feelings or gratitude to all of you. How do you thank a person for the excellent job? It’s impossible
I will definitely recommend your hotel to friends and family, and I’m sure I’ll be back on vacation. I hope to get the same quality of service when I return. Thanks again, see you soon.
Thailand should be proud of The Four Point by Sheraton Hotel,
Thank you and God bless you All.
May 24, 2014
Rated 5 out of 5 by Mrpaul53 Excellent
from start to finish a welcoming and friendly atmosphere with first class facilities and service, I shall return.
May 23, 2014
Rated 5 out of 5 by Caro1 I will definitely stay here again.
I stayed here for one night and I found the hotel faultless. The rooms were an excellent standard including a comfortable bed with top quality sheets. The decor appeared very new and everything was spotlessly clean. The bathroom was spacious and included a bath and a separate shower cubicle. I selected breakfast from the room service menu and it was very good. on my departure the friendly, obliging staff arranged a complementary 'tuk tuk' as the course I was attending was near to the hotel.
May 22, 2014
Rated 5 out of 5 by Franky Why no free internet
I have been to this hotel, most likely 30-40 days now.
Waiting for the Manager to offer me some kind of upgrade.
Why no greetings from management to tegular patrons??
May 19, 2014
Rated 5 out of 5 by Alan1508 great friendly hotel, in a good location
I have stayed at this hotel on many occasions, i have never been disappointed, the staff are super helpful and friendly. The only thing i dont like is paying for internet, its quite a big charge and a bit crass in this day and age when internet is so cheap and such a necessity in every day life.
May 16, 2014
Rated 1 out of 5 by bigtim99 Not so Hospitable, Not in the best part of Bangkok
I arrived on April 22 at 1:30 in the AM, and was told my reservation would not be Honored, because my confirmation paperwork stated King size bed W/Breakfast & internet, and their reservation which had the same confirmation number stated W/OUT BREAKFAST or Internet. COMPLETE reason I came to 4 Points in Bangkok, was recommended and was told they had a state of the art Business Center, Maybe in the early 90's but the Business center at This hotel was very sad, 1 printer; almost out of Ink, 1 windows computer & 2 IMAC'S & no paper in printer, was told by staff at front desk" we will have to charge you for paper, if you need anymore" after giving me 5 sheets. But it really started at check in they started wanting to UPCHARGE ME FOR EVERYTHING.
May 15, 2014
Rated 5 out of 5 by DomeCha789 Comfortable Hotel in Great Location
Nice Hotel, Comfortable and easy access to skytrain and subway train station just a min walk. The hotel staff is great service to the guest.
May 14, 2014
Rated 5 out of 5 by NickatSydney Weekend in Bangkok
This is my second stay at this hotel on Sukhumvit Road. I had an excellent experience earlier in the year so I returned for a transit weekend stopover in Bangkok. and stayed in one of the suites. Great location and exceptional staff who go out of their way to make your stay a pleasant experience. Minor disadvantage in regard to access is that the hotel entrance is on a side street, but this also provides a bit of isolation from the 24hr hustle and bustle of Sukhumvit Road. I rate it an overall five star experience based on value for money (compared to other hotels nearby).
May 12, 2014
Rated 4 out of 5 by AIMWong Great Business hotel in convenient location
Good attentive service and good value. Meets the Sheraton standards without the frills. Good for business stays - located in convenient spot near amenities and transportation.
May 11, 2014
Rated 5 out of 5 by EddieGoesOsaka555 Excellent Hospitality Everytime I visit
I’m in Bangkok often and stay in too many hotels to review one of them. This one certainly deserved a mention. There are way too many hotels all over Bangkok who try hard to fit in the "contemporary", "chic”, "modern" outfit. Four Points by Sheraton does all that with ease. From the time you enter the hotel, you are greeted with efficient, professional bell staff who escort you to the front desk where you are welcomed by great, friendly associates.
I am really impressed that even through, I come to stay at this hotel only a few times a year, but hotel staffs remembers not only my face, but also remembers me by my long complicated Japanese last name, and it blew my mind. That is the true recognition, and I was not really expecting this type of hospitality unless you stay at 5-6 stars rated luxurious hotels.
The moment you enter this premises, gives you the sense of assurance that you have made a good choice. If you are in a mood to hang out, head to the roof top swimming pool where you have very comfortable and relaxing atmosphere by the poolside and poolside bar .
The rooms were large and well-appointed with “affordable” minibar choices. I would return as I’m a fan of this hotel now.
May 7, 2014
Rated 4 out of 5 by Egoy157 Modern and Sleak
This hotel is in good location, close proximity to public transport and shopping and eating places. Have good modern vibe in its facility and decor. The rooms are designed well, i especially like the bath with sliding door to be able to watch TV while relaxing in warm bath.
May 5, 2014