Rated 3 out of 5 by jep24 Downgraded SPG benefits
SPG Platinum no longer receive breakfast and drinks and upgrades are nearly impossible as they are only limited to seven junior suites. Most businesses become successful by finding ways to give customers more for their money. This hotel takes the opposite approach and blames Four Points standard policy. Now there are many other SPG and non-SPG hotels in Bangkok that offer a much better value. And at these other hotels you won't have to brave the walk from Sukuhmvit where you must walk in the street and dodge cars and motorbikes.
February 9, 2014
Rated 5 out of 5 by pomidores great hotel
ideally located in the heart of Bangkok, and yet in a quiet street, everything is close, great food and friendly service
March 6, 2014
Rated 5 out of 5 by PapaLeo Another Great Stay at Four Points Bangkok!
Just a short note to state that my stays at the Four Points Sheraton in Bangkok are always pleasurable visits. The staff there is always helpful with any of my request for information or service. I've been staying at the Four Points Sheraton in Bangkok for the past ten years and every visit has been a nice experience.
March 3, 2014
Rated 5 out of 5 by Frank1005 great time in Bangkok
great location, walking distance to BTH and metro.
Great service overall, very friendly and smiling all the time. Will be back next time in Bangkok.
March 2, 2014
Rated 4 out of 5 by superlolo very good choice
good hotel inside the city, efficient and price ok
March 1, 2014
Rated 5 out of 5 by Pirsig Excellent hotel & staff!!!
Good value for money. Good location. Staff super friendly and helpful, with eye for detail.
February 28, 2014
Rated 4 out of 5 by PiedmontWalker Mixed experiences
I had two stays in the same month at this property: one paid and one using Starpoints. At the first stay I booked the least expensive room on the website, and asked for a quiet room upon arrival. The room I got was very clean and comfortable. On the second stay (booked with Starpoints as a Gold member) the room I got was substantially smaller (and isn't offered on the SPG website) and placed in the noisier parts of the hotel; at first, I got a room directly opposite the elevator, and the next room was next to the hotel street front, I was told that if I wanted a larger room I would have to pay an extra charge. I didn't get a Gold member benefit upgrade or enhanced room.
- location: close to the SkyTrain Asoke station and MRT Sukhumvit station
- room was clean and modern
- Green Choice program available 3 of 4 nights
- staff was very friendly and helpful
- main entrance to the hotel is on an unevenly paved alley about a half block off of Sukhumvit
- high prices at the Eatery restaurant, which is probably why it appeared empty most of the time
- noise from adjacent units very audible
- daily wifi authentication errors when using smart phone and tablet
I would stay at this property again, but if booking with Starpoints I would try another Starwood property.
February 3, 2014
Rated 4 out of 5 by RejectedSPGPlatinum Huge decrease in SPG platinum upgrades
I love the staff, the food and facilities at this location... However with a new GM change I have noticed that I rarely get the complimentary SPG Platinum suite upgrades I am accustomed to... I complained about this with her and still was not upgraded even after a very long stay... Also be aware that they are not offering free drinks to elite SPG anymore either. With over 100 nights per year for a few years I would expect more.. And frankly at other SPG locations I get treated by GM's quite well... Maybe familiarity breeds complacency?
December 3, 2013