Rated 5 out of 5 by chamelia This hotel has great features
The staff are all very nice,good design hotel,very good location. The room is spacious with lovely design.The food was great.
May 20, 2015
Rated 4 out of 5 by Phil1955 Nice Boutique style hotel
This is a very good hotel to stay with wonderful location to Train.
It will be a 4 Star if they get Quality Kettle and Ironing Board (which is of lowest quality)...I doubt both the items are Starwood Standard??
May 17, 2015
Rated 5 out of 5 by si69 perfect all round hotel
This has been my favourite hotel in Bangkok since it opened. It is not to big, well designed and in a great location. Every time I return I am welcomed back and the staff are all very friendly, I am always made to feel very welcome. I cannot say anything negative about 4 points.
May 13, 2015
Rated 4 out of 5 by SeetheSea very good but small inconvenience
I have usually stayed in this hotel.
When it happened little trouble in parts of my room, they fixed the problems and suggested good alternatives to me. It made me satisfy, so I have liked this hotel more and more.
If we need some guest service - for example, requiring a few tooth brushes, they rapidly reply and react.
But I think that there are the difference of the understanding about SPG program among staffs in this hotel.
Although most of staffs are well-training, but there were few staffs who don't know details of SPG program.
Except this point, this hotel is very good to me.
May 11, 2015
Rated 3 out of 5 by Tetley26 Unlikely to Return
This past visit had 2 weeks at the hotel and have frequented the hotel many times before. After some 30 stays at the hotel, for the first time ever they upgraded me to a suite for a few days, then I had to move to a dark depressing twin room for the rest of the stay due to their avails. As for other Plat benefits they are non-existent and if they do exist they are never communicated properly. I had understood on checkin that if I do not take breakfast I get 250 points per day. Upon checkout after 2 weeks of not taking the breakfast (which isnt great anyway) they say oh no that's not correct you only get only 250 points per stay....and they are insistent to charge me the B100 for a coffee each morning. There used to be a decent price differential between the FP and the Westin but given the zero recognition it makes little sense to be at the FP. The Westin is a much nicer hotel and all the Plat benefits are very high quality - full breakfast/lounge/drinks/ evening snacks and 500 points. This was my last time.
April 26, 2015
Rated 2 out of 5 by thespgtraveler Sadly not what it use to be
Have stayed at the Four Points Bangkok previously on dozens of occasion. Have also sent many clients there as well. Sadly this will have been my last stay, and nor am I comfortable recommending it. SPG Platinum recognition is all but gone and there are so many other Starwood properties in Bangkok which offer so more. Front desk staff are fantastic and I will miss seeing their smiling faces, but with so much on offer in Bangkok to the loyal Platinum, this takes last place (sadly)
April 18, 2015
Rated 5 out of 5 by Pupooot Loved our stay!
This is not the first time that I actually stayed in a Starwood Hotel. In all of my stays, I always loved it. This is the first time though that I booked my stay under my own name. It was such a great stay with Four Points by Sheraton! The reservations agent was very helpful at that time that I was inquiring about room rates. Although the SET Code of my company (which is an extended benefit to the associates) was not recognized during the e-mail exchanges, the rate was still a good one.
Our 3D2N with Sheraton was hassle-free. They immediately accommodated my friends who had to check-in 3 hours earlier than my arrival without question. They were also very helpful when we asked the best route to use or places to go to. Best of all, the food that was served to us was delicious!
All in all, I had a great time again with Sheraton specifically. Would always want to come back! Probably next year when we visit again for Songkran Festival. :)
April 13, 2015
Rated 4 out of 5 by ni0505 Fantastic Hotel Staff
The rooms and facilities of the hotel are very good. The bed is very comfortable too.
However, the water pressure in the shower is very weak. The temperature is also not constant. It rises to either very hot or very cold. As such, the shower experience is not pleasant.
April 7, 2015