Rated 5 out of 5 by Rich68 Great Hotel
Very comfortable hotel, excellent service, food selection at breakfast, friendly staff. My new favourite hotel in Bangkok. Wish I started staying here several years back as very regular traveller to BKK for work.
December 6, 2014
Rated 2 out of 5 by Patong Double charged me for one night
Poor internet booking system resulted in a double charge for one night. Hotel will not refund. Very unapologetic staff.
December 4, 2014
Rated 4 out of 5 by Flyingtailor Conflicting stay
For a platinum member I don't think this is a hotel for you there really is no benefit to staying here.
Having said that great location good bar and good restaurant very well price and very good food and atmosphere. Rooms clean and nice size good housekeeping as well.
I really cant call this hotel a price play because for a few dollars more SPG has good properties for Platinum members with great benefits. I stayed here for my second time for a change coming to Bangkok almost every month.
Like I said good hotel good location for a change I will probably stay here but not for a while.
April 4, 2014
Rated 4 out of 5 by RejectedSPGPlatinum Huge decrease in SPG platinum upgrades
I love the staff, the food and facilities at this location... However with a new GM change I have noticed that I rarely get the complimentary SPG Platinum suite upgrades I am accustomed to... I complained about this with her and still was not upgraded even after a very long stay... Also be aware that they are not offering free drinks to elite SPG anymore either. With over 100 nights per year for a few years I would expect more.. And frankly at other SPG locations I get treated by GM's quite well... Maybe familiarity breeds complacency?
December 3, 2013
Rated 3 out of 5 by jep24 Downgraded SPG benefits
SPG Platinum no longer receive breakfast and drinks and upgrades are nearly impossible as they are only limited to seven junior suites. Most businesses become successful by finding ways to give customers more for their money. This hotel takes the opposite approach and blames Four Points standard policy. Now there are many other SPG and non-SPG hotels in Bangkok that offer a much better value. And at these other hotels you won't have to brave the walk from Sukuhmvit where you must walk in the street and dodge cars and motorbikes.
February 9, 2014
Rated 4 out of 5 by JanTan Great service staff, nice room, well located
Best hotel experience I have in Bangkok, the staff was friendly and helpful. Room was nice and clean. The hotel location is near to BTS and MRT station and is walking distance to the shopping malls.
November 29, 2014
Rated 4 out of 5 by Jarel23 Good Hotel
Good Service, rooms are clean & comfortable, easy location
November 29, 2014
Rated 4 out of 5 by Patong Not good for Platinum members
Platinum member benefits have been eroded to the point that they dont really exist any more. No free beers during happy hour, only over priced beer offered at 1 for 1. No longer my first stop before heading out and no longer invite business colleagues here.
No free breakfast offered any more, unless you take it as part of the 'benefits'. As I only have cereal, juice and tea there is no way I will pay in the hotel, so that benefit has gone as well.
Hotel is stil good in many ways, but I am very disappointed with this and have gone from never looking at alternative stays so being open to the option...
December 26, 2013