Rated 5 out of 5 by Milo2012 great features with great location
great staff - always smiling - always greeting you - one of the best trained staff I have ever seen - very clean hotel - everything is in order - nothing negative to be commented
keep on the great work for all management and staff
July 1, 2014
Rated 5 out of 5 by Sadao Very Nice Room , staff , and locations
Compared with St. Regis Bangkok , it was better room and friendly staffs.
July 7, 2014
Rated 5 out of 5 by BangkokJune2014 The perfect stay!
Staff and hotel facilities were perfect, cant wait to stay there again!
July 1, 2014
Rated 2 out of 5 by Ellis Good city weekend
Perhaps or expectations are a little high from so many excellent stays at other Starwood hotels but the reception and courtesy was not up to the same standard. During the booking process, when asking if there was any possibility of an upgrade, as spg gold, I was told that we would be given a room on the spg floor. I asked if rooms of ' the next level up' where available and was given an upgrade price. After check-in we had to ask for help with our bags even though there was no one but us in the lobby, not the most welcoming feeling.
For dinner we went up to the Ambar which was atmospheric and quite relaxing however we were given two different menus with the same selection of food at different prices. We asked which price we would be charged and were told that it depended which menu we ordered from! They wouldn't accept the EDM card but told me it would be accepted in the two other restaurants at the hotel so we asked what kind of menu they offered so we could decide if we wanted to eat there instead, we were told that it was the same menu from the same kitchen. The Eatery was great and the staff were much more attentive.
Overall we did enjoy our stay, for a city hotel the room was much better than expected. The pool and fitness were great, if they can sort out these discrepancies we may well be tempted to return.
June 30, 2014
Rated 5 out of 5 by AndyL88 Great location friendly staff
Good value for money - location, comfort and friendly staff
June 28, 2014
Rated 3 out of 5 by Kenny197 good location but.......
the staff at the hotel was great. they offered to bring me around to my fave massage joint via the hotel tuk tuk. grea location. near to the BTS and also to the hospitial.
However, the pumbing remains to be improved. whatever I flushed the previous night came back in the morning and I thank my lucky stars I was staying alone. It looked horrible.
June 25, 2014
Rated 4 out of 5 by singa ksks
No vegeterian options at all
Please try to add some indian veg items based on the number of indian visitors if possible. thanks
June 26, 2014
Rated 4 out of 5 by derekPH Great value for quality and accessibility
The hotel is quite accessible with the train station and a lot of nice eating and shopping spots within walking distance. The staff has always been great and the amenities are at least suited for a business traveller. Oh, and the bath opens up so you can relax in the tub while watching something on tv after a long tiring day.
June 23, 2014