Rated 3.8 out of 5 by 131
Rated 5 out of 5 dependable
Have stayed at his hotel numerous times & have always had a good experience (usually an excellent one!)
August 18, 2014
Rated 2 out of 5 by GCLammie Someone else's soap
Used soap was left in the shower and the shower handle grip was broken. The maids entered our room unannounced twice. Carpet was stained badly and other spots were worn. There was a case of domestic violence on our floor going on for more than an hour and a half. It took a long time for the hotel staff to respond.
August 16, 2014
Rated 2 out of 5 by Matty14 This hotel needs great improvements
I stayed at the Four Points at the Sheraton in East Memphis, on 8th August to 10th August. I was very disappointed by the condition of the entire hotel and especially the rooms. The elevator was very dirty and raggedy. The rooms were very old, and the bathroom had fresh mold on the ceiling. I did not feel comfortable or safe in this hotel. I would not go back or recommend to others.
August 12, 2014
Rated 5 out of 5 by RoxHard83 Great Hotel
This hotel is perfect fro a weekend getaway or a business traveler. It's right off the highway, just steps from shopping, movies and dining and about a 15 min. drive to all the downtown fun.
August 11, 2014
Rated 1 out of 5 by Kimmel81 Bad Service
Checked in and informed that I had two different confirmations as added extra day. Clearly asked do I need to check out and check in new room or can I stay in room. Was informed no problem would combine reservations so no need to check out. Next morning house keeping is banging on door as need to clean room for next guests. Went down to desk again informed of issue was re issued keys and told no problem can keep stuff in room. Later on that day around 4:30 I get a call asking when I am going to check out and get my stuff out room and would be charged for late check out. So I had to drive back to place to finally get this straightened out. Complete mess that took three times to get it correct.
August 3, 2014
Rated 5 out of 5 by Ken6541 Good Location
This was a good location for our business trip. Also next door was River Oaks an excellent French restaurant.
August 10, 2014
Rated 2 out of 5 by ACC2014 Very Dirty Hotel
The hotel had a constant smell in the 3rd and 2nd floor hallways. The towels in the bathroom in room 301 smelled bad and had grey stains on them. The water pressure in the bathroom was terrible and the door was in the way of using the toilet. The carpets felt very dirty and the coffee maker was extremely filthy. I am a platinum member of SPG and this is the worst sheraton I have ever stayed at.
August 8, 2014
Rated 3 out of 5 by Oliver2014 Hotel stay
The Hotel did not have easy access to get to outside needs. The drive to anywhere required a drive of about a mile on a one way street and required U-turns to get to retail, restaurants etc.
August 7, 2014