Rated 4 out of 5 by Elle13 Last Minute Emergency Stay
The entire staff at this property was amazing; but, special thanks to Manager Linda S. who stepped up to fill staffing shortages during an ice storm that held Memphis in its grips. They shuttled us to/from airport and found open restaurants for us and then took us to/from them as our needs dictated. Room very comfortable and clean. Breakfast delicious. No concierge floor/room, but breakfast comped on inquiry. Bathroom needs updating due to badly chipped tub. We would stay at this property again.
March 5, 2014
Rated 3 out of 5 by TEXASGOLD NICE-BUT
STAYED HERE ON OUR WAY BACK THROUGH THE AREA. SAME NICE STAFF AND CLEAN ROOMS. THEY HAD A LARGE PARTY OF WHICH SEVRAL MEMBERS HAD A HEATED ARGUMENT OUTSIDE IOUR ROOM IN THE MIDDLE OF THE NIGHT.
March 3, 2014
Rated 4 out of 5 by Hardrock04Actual Memphis Four Points, December 2013
My familiarity with the Four Points franchise is slight limited. With that said, it seems like a very consistent brand, what I have come to expect for the Aloft group, but with nicer amenities. This is really a solid option for the low maintenance traveler who is only staying 1-2 nights. I have now stayed twice, and I would stay again. With that said, I would not consider this for either family or romantic travel.
March 1, 2014
Rated 3 out of 5 by TEXASGOLD NICE HOTEL
ARRIVD LATE AND CHECKED OUT EARLY. STAFF WAS FRIENDLY AND ROOMS CLEAN.
March 3, 2014
Rated 4 out of 5 by KDP82 Very nice for the price
This hotel in the SPG family was a nice surprise for a quick weekend getaway.
The Good: The location is about 15 or so minutes from Beale Street but if you have a car it really doesn't matter. Close to many restaurants and attractions. Hotel was very clean and up to date on furnishings and decor.
The Average: Hotel snacks/purchase items were limited. No bar area in the hotel, instead you had to go across the lot to an adjacent restaurant/bar partner. The staff really didn't have many suggestions for local things to do or places to eat.
The Bad: The bed was very uncomfortable. The nice sheets, pillows, and updated look of the hotel is all for naught if you can't get a restful night of sleep. The bed sank in the middle showing it's obvious age and was very "springy". It's never good when you start thinking "I can't wait to get back to my own comfortable bed..." This hotel would easily be a 4 star if this is remedied.
Overall, I think this hotel has great potential for anyone wanting an affordable weekend/short trip to Memphis.
February 25, 2014
Rated 5 out of 5 by markh58 Consistantly wonderful !
I've been traveling on business to Memphis for the past 10 years and never fail to return to the 4 Points Sheraton. Linda and her staff consistency ensure that I am well taken care of. Additionally whenever I travel with co-workers and management I never fail to receive their high regards for my hotel choice.
Thanks Linda you really are a STAR...!
February 21, 2014
Rated 5 out of 5 by Liza31 Very nice and convenient
very clean, shuttle is always ready on scheduled time, close to everything in Memphis
February 12, 2014
Rated 1 out of 5 by Memphis1 I almost never complain ...
This is not a good review. The air conditioners in the rooms are the loudest I've ever heard, and I've been in thousands of hotel rooms. After a long night of not sleeping, I went to the breakfast area and was yelled at by 3 seperate employees because I sat down in the room 5 minutes prior to when breakfst officially began. (I didn't do anything but sit down and watch the news on the TV) Then, when I started to get breakfast two other employees yelled at me and demanded ... get this, $1 for a glass of orange juice. I've had platinum status for many years and this was just a very negative experience. The only positive thing I can say is that they really had an outstanding gym.
July 4, 2012