Rated 4 out of 5 by Chrissy506 Very quiet and pleasant
My most recent stay was quite pleasant. The check-in was quick and accurate. As a Starwood Preferred Guest, I felt as if I received extra special attention. The front desk representative, Sharod, was very competent,pleasant, and quite accommodating. He immediately recognized me as an SPG member. I was able to check in early. Location is great. I was able to shop/eat with ease. 5 minutes from Panera Bread, Target, Best Buy, Logans steakhouse, and the list goes on. My room was nice and clean. The bed was fairly comfortable. Housekeeping was accommodating as well. The only item missing off my wishlist was a microwave in my room. There was a fridge, however. I would recommend this hotel for business travelers or weekend relaxation.
March 30, 2016
Rated 5 out of 5 by FallRoadtripers Above and beyond
We left something valuable in our room and did not realize it until the next night, when we were miles away! The hotel not only had our item, but worked diligently to get it overnighted to us. Everything was intact, and we were thrilled. Kudos to everyone at this facility from the cleaning staff to the manager on duty! Integrity and customer service!! We will certainly stay there agaiin if we are in Memphis.
March 17, 2016
Rated 5 out of 5 by FactChecker Great Hotel
Everyone was incredibly nice. I was meeting 2 of my sisters and 2 friends there. It was like the front desk knew exactly who I was and who I was meeting - amazing guest service. My shuttle driver who's name I can't remember :( but who has worked there as a driver for many many years was exceptional! Not only friendly but had some great recommendations as well. He and the front desk staff that checked me in/who were working are keepers and I hope as a company you recognize that! I shared a room with 2 queen beds and it was roomy enough for 2 of us with no problem. Very clean and comfortable also. Great stay!
March 14, 2016
Rated 5 out of 5 by snewman Great hotel in a great city
Had a great stay here! The staff was beyond expectations. Shared helped me with everything I needed during my stay! Would stay here again in a heartbeat!
March 9, 2016
Rated 5 out of 5 by mallary711 great staff great location
Everyone at the front counter was helpful and accommodating!
February 27, 2016
Rated 3 out of 5 by Cory515 horrible parking situation
felt like I was taking my life in my hand crossing several lanes in and out of parking. Four points southwind much better
February 2, 2016
Rated 4 out of 5 by JTaylor Best sleep ever!
The rooms are very comfortable and the beds were totally awesome!
December 2, 2015
Rated 5 out of 5 by TxTraveler09 Perfect, Special Weekend for Couple visiting Town
My girlfriend and I stayed at this hotel for 2 nights this past weekend, and really enjoyed ourselves! The facilities were clean, updated, the staff was polite, and the facility was quiet. The parking lot and surrounding areas seems very safe. They have a new shopping center across the street with various chain restaurants and retailers in it. This hotel seems to be situated in a corporate part of the city, with similar Travel Hotels nearby.
I want to give a special call out to Stephanie and Robin in the Sales/Marketing office, as they went out of their way to help make the weekend a phenomenal one for my now Fiancé and me. They provided wonderful recommendations on things to do in town, where to eat, etc. and even gave us a special Engagement surprise! Thank you Stephanie and Robin for making it a perfect weekend that we will cherish forever!!
Uber was about $24 a way to Downtown, and didn't take very long. Easier than finding parking.
I am an SPG Gold member, so I have stayed in several hotels. I would recommend this hotel, especially for the Value!
October 13, 2015