Rated 5 out of 5 by Abdulhamid Guest Service
I had an amazing experience here. Simply due to terrific guest services from the front desk. They were all very professional, understanding, and made my stay wonderful.
August 22, 2016
Rated 5 out of 5 by Deb4 Elvis Week
My sister and I have stayed here 4 times and it is always during Elvis Week in August. It is halfway between Graceland and downtown and it works for us. The staff is always so helpful and we always have a wonderful stay. Even though it is quite dicey getting in and out of the parking lot, we keep coming back! Thank you to the staff at Four Points! See you August 2017!
August 22, 2016
Rated 3 out of 5 by PNol A place to lay your head, nothing special
Could be a whole lot better; could be worse. Definitely does not live up to expectations for this type of hotel, but is clean and has what you need for an overnight stay.
August 21, 2016
Rated 5 out of 5 by Punkin5 Popular
Great service got good rest am a smile from everyone
August 1, 2016
Rated 4 out of 5 by Brucied The most comfortable and above par service in this price range
I come to Memphis regularly on business and have stayed at many hotels, yes there are luxury hotels downtown, but the Four Points by Sheraton on Poplar Ave is where I stay every time now. Front desk staff go out of there way to help. Breakfast staff are friendly, and the food is always good. Comfortable beds and business friendly. Yes a pool too for families and kids. This is a great hotel.
July 25, 2016
Rated 4 out of 5 by Brad1000000 Great Four Points
This is one of the best Four Points in the chain. It's in a great location--though you must access the parking from west-bound Poplar.
Parking is plentiful in the rear, as it is very limited in front. There's a nice outdoor pool, computers with a printer, on-site breakfast restaurant (additional cost unless noted in rate), and the rooms are recently renovated.
June 24, 2016
Rated 4 out of 5 by Chrissy506 Very quiet and pleasant
My most recent stay was quite pleasant. The check-in was quick and accurate. As a Starwood Preferred Guest, I felt as if I received extra special attention. The front desk representative, Sharod, was very competent,pleasant, and quite accommodating. He immediately recognized me as an SPG member. I was able to check in early. Location is great. I was able to shop/eat with ease. 5 minutes from Panera Bread, Target, Best Buy, Logans steakhouse, and the list goes on. My room was nice and clean. The bed was fairly comfortable. Housekeeping was accommodating as well. The only item missing off my wishlist was a microwave in my room. There was a fridge, however. I would recommend this hotel for business travelers or weekend relaxation.
March 30, 2016
Rated 5 out of 5 by FallRoadtripers Above and beyond
We left something valuable in our room and did not realize it until the next night, when we were miles away! The hotel not only had our item, but worked diligently to get it overnighted to us. Everything was intact, and we were thrilled. Kudos to everyone at this facility from the cleaning staff to the manager on duty! Integrity and customer service!! We will certainly stay there agaiin if we are in Memphis.
March 17, 2016