Rated 3 out of 5 by Tom147 Room furnishings
I found the interior lighting very poor in the room. Between the low energy/wattage bulbs plus lack of fixtures; I was very uncomfortable. Add to that one of the small wall fixtures next to the bed was not operational. Room did not meet expectations.
November 11, 2014
Rated 5 out of 5 by wdwbride Great place to stay
Ended up securing a second night here after storms restricted us from driving home to Illinois. Great big comfy beds, nice continental breakfast, pool was nice, and staff couldn't have been better. We will be coming back down to visit attractions again and I will be booking at this hotel for sure.
June 23, 2014
Rated 4 out of 5 by TeaW Best sleep ever!!
My husband and I stayed in a king loft. The only issue I had with the room was that the refrigerator and microwave that were listed in my confirmation, were not in the room. After speaking with the front desk, that was rectified. Now let's talk about that bed. It was like sleeping on clouds! We had a lot of trouble pulling ourselves out of that bed!! It was the most comfortable bed I've ever slept in; we talked about it the whole ride home. I would love to know the sheet thread count, what kind of comforter that was, and everything about those pillows. I have already recommend the hotel to others.
June 30, 2014
Rated 3 out of 5 by BigDog67 Make sure you stay on the correct side of the hotel
Middle of the road hotel, as expected. I got a room upgrade with my platinum status, which was nice. However, I faced the 4 lane road and final approach for landing at the airport, I recommend you try for the other side so hopefully less airplane noise. Heating was a wall unit under the window, had a little difficulty keeping room temp at night. I had a breakfast included package, the billing between the restaurant and the hotel for that was not as smooth as it should be. Had to edit my bill twice to remove the incorrect restaurant charges. Next time I'll just get breakfast at the cracker barrel a block away.
December 20, 2013
Rated 4 out of 5 by MM14 Excellent Property Overall
Excellent staff and overall the facilities are the nice. The location is right near the airport. New equipment in the gym.
July 18, 2013
Rated 3 out of 5 by Brandy74 Staff lied to us!
Stayed at hotel because of convenience to Freedom Hall for Concert. Received a shuttle to concert and (3) different staff members assured us we would have a shuttle back from Freedom Hall once event was over, only to be told when we called, sorry no one here to come get you, maybe call a cab!!!! Will never revisit again.
October 6, 2014
Rated 3 out of 5 by StateFairVisitor Friendly staff, rooms look cheap
Staff was friendly and helpful. No closet in the room. Room was very spacious and was clean but looked like hotel bought all the clearance items from IKEA.
NO REFRIGERATOR IN ROOM! Nothing matched in the furniture and decor! One wardrobe piece in hallway allowed you to hang 4 shirts sideways. Bathroom was nice and clean.
Food in restaurant for breakfast wasn't great. Egg white omelet was nothing but one big friend egg. Asked for water 3 times and never got one (or ketchup). Its fine but for my $200.00 stay I expect more.
Sell the cruddy furniture, paint the door molding in your halls and try to pull together your renovation. Its not working except for your lobby.
Friendly staff though...
August 26, 2014
Rated 4 out of 5 by JazzerMP A very good experience
Stayed at the FP-S/Louisville on business recently. Very impressed by the staff throughout my stay. Room was well appointed, restaurant was good, service above average. Price was fair. Will consider staying here again.
July 1, 2014