Rated 3 out of 5 by cammyh Old Hotel
the hotel in general just needs updating....
It is time to overhaul the restaurant. Fabulous looking menu, but the food was extremely bland.
August 8, 2016
Rated 1 out of 5 by Barbara27 worst starwood/Sheraton we ever stayed at
Made calls to Starwood reservations and later to hotel itself to insure that we had 2 connecting( OR adjoining rooms for us and the couple we were traveling with. Even prepaid to make sure rooms would be ready at check in time. Arrived at around 7PM to find no clean rooms available. After about 45 minutes 1 room available. Cleaned by "manager". ROOM WAS NOT CLEAN. We went back to desk, asked for the hotel manager and "not there and not available. About 30 minutes later 2 rooms across hall from each available. I could go on and on with problems but obviously the worst managed Sheraton ever
July 28, 2016
Rated 1 out of 5 by Caravan208 Socks in the bed
I arrived, tired from my work. Room was booked but not available the first 20 minutes. I got a room, opened the bed and found two socks in the bed, smaller to mud size. This was obviously proof that BED LINNEN ARE NOT CHANGED HERE. I asked for another room and got it half an hour later. TV remote control did not work there, the phone is not user friendly (you have to kind of read a guide to know which button to depress to get tone) and I cannot figure out how to drain the sink (no lever or button to be found).
July 19, 2016
Rated 3 out of 5 by baseballmom15 baseball tournament
Lobby and staff were fine. Some things in the room need repair. I would like to see a nightstand with a drawer for additional storage. Only one washer and dryer working.- and they are aware of the sports teams using their location. Too pricey for what we had.
July 10, 2016
Rated 3 out of 5 by Roger9of9 Trouble with phone and TV
I reported the phone being out in our room three times over three days and it never got fixed. My son was in a different room (409) where he said the TV wouldn't work as well.
Trouble with the shade in our room did get fixed.
July 8, 2016
Rated 1 out of 5 by Jodi45 Not Impressed
This hotel was dirty I had blood on my sheets they had to change our room the 2nd room was not ideal. This is just a live and learn the pool had a film over the top of it I wouldn't swim in it.
June 25, 2016
Rated 1 out of 5 by Jodi45 Nothing
This was the worst hotel I will never stay again bloody sheets nasty film on top of the water at the pool lets not forget $9.00 for coffee and danish whats the point of SPG if this is what they offer.
June 22, 2016
Rated 3 out of 5 by cms31 Hotel did not use my points
The hotel charged the whole amount to my American Express. I thought it was going to be a free night. The hotel clerk said it was half points, half payment. I agreed to this, although I was disappointed. When I arrived home and checked my email, it showed that the full amount was charged to American Express. I was also disappointed in the breakfast. The room itself was very nice.
June 4, 2016