Rated 4.3 out of 5 by 71
Rated 5 out of 5 by Mal03 This hotel has everything you need
I use this hotel for business travel. Very close to airport and transfer service available.
Staff always polite and helpful. Someone available at all times.
Food very good and a good variety.
Rooms spacious and clean.
July 29, 2014
Rated 5 out of 5 by MC2001 Excellent
All conditions are enough attractive. And the experiences of this stay exceed over the price and expectations. This is true spg services and differences compared with other local hotel chains.
July 26, 2014
Rated 4 out of 5 by paddy56 hotel maintians good ambience and it is nice to stay.
areas of improvement
1) airconditioning inside the room to be improved. I stayed in room no 730. The temperature was set at 19 and it was very chil when I checked in. Even hours after resetting it to 24, it does not clock up to even 20 degree celcius. I had to call the service person who did something and after that it reached 24 degree. When I wanted to reduce the same to 22, I reset it but it did not clock down even to 23 after many hours. it should be rectified.
Steam facility for Gents in the SPA should be checked. even after 10 minutes, no proper steaming is coming inside the designated room.
July 16, 2014
Rated 5 out of 5 by archana29 Simply fantastic
They were exacrtly the same what they show in the pictures..
My son and hubby enjoyed the short weekend like anything !!!
I was happy as i made the right decision by booking it ..
Simply loved it!
July 22, 2014
Rated 4 out of 5 by tatz87 This hotel is good.. but ....
Great facilities and comfortable stay.
However during check out, I specifically mentioned that I wanted to pay my bill in IDR and the reception assured me however in the end on my credit card bill I saw I was charged Singapore dollars.
This is not the first time it has happen and I am very disappointed with this specific area. Hope the management can resolve this issue.
July 21, 2014
Rated 4 out of 5 by Garfield00 Food
You should have the name of food in English and how to eat it. I would like to try an Indian food ia a correct way but I don't know.
July 20, 2014
Rated 4 out of 5 by Kati87 Good Customer Service
I was very satisfied with the quick response from the staff .
July 19, 2014
Rated 5 out of 5 by Praveenckk Recommeded hotel
Four points pune has an excellent facility, moreover with a very good staff support team and reponsiveness, provides complete comfort for business travelers and family.
July 17, 2014