Rated 5 out of 5 by Sghirat I like this hotel!
A very good hotel, with excellent facilities. The staff is always extremely kind, respectful, and willing to help.
June 25, 2014
Rated 5 out of 5 by Lindz07 Excellent hotel
I have just spent 23 nights at the hotel for business and from the first minute I stepped in I was treated to excellent service. The staff are wonderful and cannot do enough to help you. I would recommend this hotel to everyone.
June 23, 2014
Rated 5 out of 5 by Moody143 Kudos to Four Points by Sheraton, Pune
Services and staff are truly exceptional, the stay was very comfortable and cosy. The entire stay, right from when we arrived till we departed was an fantastic experience. The staff have a positive vibe and energy and it really cheers you up in whatever state you are.
Overall an fantastic experience!!!!
June 9, 2014
Rated 5 out of 5 by VishalM17 This hotel is fantastic . very friendly staff and superb room service
kept us happy. would be available for help even at 2am in the morning.
Reservation process was very simple.
Breakfast was good.
June 15, 2014
Rated 4 out of 5 by AmanRana Service that is not just the best but legendary
The Four Points By sheraton(Pune) is a very nice and comfy hotel and at prime location in pune i.e nearby airport Railway station and best malls of pune, everything was very clean. All the crew was really gentle and friendly. They offers very nice rooms at a very affordable price . I have also enjoyed the free office pick up and drop facility ,swimming pool gym,wifi .And i also enjoyed there cocktail party which they held once every to month to interact with customers. Personally i will give 9.5/10 to four points by sheraton.
May 2, 2014
Rated 5 out of 5 by GHO2014 Good location
only stayed for 1 night and with late arrival could not enjoy all of the facilities, but they looked great
June 10, 2014
Rated 4 out of 5 by Karthik71 Airport Transfers
Airport transfers should be provided in complementary. Even the vehicle provided for chargeable basis does not have AC facility for short distance and charges were too high.
June 2, 2014
Rated 4 out of 5 by Ninan Value for money
1. Provide cut fruits for guests in the night
2. Provide free wifi to the Bosch guests
May 26, 2014
Rated 5 out of 5 by NavinJ Excellent team
Excellent team running the show; very courteous, friendly. took great care of the family, good food, well maintained pool, nice layout of rooms.
only sad part was one of mys hsirts got burned during laundry service.
May 21, 2014
Rated 4 out of 5 by drmohd Why to charge fro wi fi
very responsive staff, welcomig attitude, comfortable rooms, but chargeable wi fi. IN A 4/5 SATR hotel why to charge for this facility. Give it free. Include the charges in room charges.
May 21, 2014
Rated 1 out of 5 by glamrock6 This hotel needs to stand by the standards or else it would lose valuable customers.
This is the first time amongst so many visits that I felt unwelcome right from the moment I walked in. I don't know if the management has changed or what, but they are really unprofessional in their approach. I ordered a smoking room but that doesn't mean right from the minute you step in the room it would be stinking. I ordered a room with a kitchenette and the moment I switched on the electric stove, lights went out. This happened twice in-between my cooking and the guys started talking in marathi and mocking thinking I don't understand the language. And to top it all the hotel guys charged me for dirtying the towels after I made the payment of my bills and after I made the feedback. I felt as if I was in a cheap filthy hotel. This is my last time in Four Points Pune :( Highly disappointed !
March 10, 2014
Rated 5 out of 5 by Himanshu Awesome after a long
I selected this hotel as this was near my customer site. But let me tell you the moment I had my dinner, Breakfast - hmmmmm awesome. rooms are good, silent, comfortable.
I defintely recommend this hotel for Pune.
May 16, 2014
Rated 5 out of 5 by tyaginitinraj Excellent stay
This was my first stay at Four Seasons and turned out to be a memorable one.
Comfortable rooms, user friendly equipment/gadgets and a lot of thought towards hospitality effort made the stay the way it was.
May 14, 2014
Rated 5 out of 5 by Kumar76 Great Experience
Exceeds expectations. In line with Sheraton tradition.
May 15, 2014
Rated 3 out of 5 by yogesh21 Average experience, laundry not fresh stale smell, not baby friendly
It was an average stay. Laundy quality was not good. The laundry smelt stale and was not soft. We came with a 2 year old child, no bags for disposal of daipers etc. The hotel is close to shopping malls so good connectivity
May 5, 2014
Rated 4 out of 5 by Mal03 Great hotel for business or relaxation
This hotel is close to the airport.
Rooms are very clean and staff friendly and helpful.
Any queries are dealt with swiftly without any fuss.
Two large shopping centres are located within walking distance.
Food is varied with two vey good restaurants within the hotel. Local restaurants near by are also very good.
April 23, 2014
Rated 5 out of 5 by Kalsi73 Warm hospitality !!
Warm,friendly staff combines with good hotel infra to leave a memorable experience.
Right from Aditya at front office to Mr Mukesh in housekeeping - it was a pleasure to meet the welcoming staff.
When we needed some medicine in morning at 7:30 am , one of the front office executive arranged the same from nearby medical staff.
These kind gestures make the stay experience 'home away from home'
Three cheers to 'Four points Sheraton Pune' team !!
Do keep up the good work
December 29, 2013
Rated 3 out of 5 by KOkane Checking Out and Bath Towels
2 issues here : 1 > Check Out procedure took lot of time 15 m minutes. 2. Age of Bath Towels, they looked too aged and not fit for your brand.
Rest was chick and fine
April 24, 2014
Rated 5 out of 5 by Suresh17 Great featurs and ambience with awesome service!
I stayed in 4 luxury hotels the last week in the Pune and Lonavala region. Four Points Sheraton was the best out of the 4.
I had made a request to change my booking and the front desk staff handled it with professionalism and customer service being the focus. The staff also was very helpful in getting us tickets for a movie playing nearby with zero service charge.
The rooms are clean and spacious. Loved the kitchen and cooking accessories provided in the room. We actually made use of them during our stay and found it very helpful. Our room had a pool view and it was gorgeous.
Breakfast spread was good - continental to South Indian! Service was timely and good although on Sunday when it got crowded, the service got a bit slower.
Altogether, we enjoyed our stay at the hotel. It was perfect for our family vacation. I will prefer to stay at this hotel when I am in Pune next time.
December 30, 2013
Rated 5 out of 5 by SKNair On a memorable trip
My experience with your hotel has been excellent and can be regarded as world class.
One of the best hotel and equally courteous staff!
Each and every team member make you feel really special and at home.
We went there to celebrate our wedding anniversary and the staff out their made it a point to make us feel special.
I would like to thank everyone for making our stay a wonderful and memorable one.
December 30, 2013
Rated 5 out of 5 by JC58 Excellent hotel
Really enjoyed my stay at this hotel. all the staff are so friendly and accomodating with a sole aim to make the visit and experience as pleasant as possible. Really excellent service and general environment very comfortable.
March 4, 2014
Rated 5 out of 5 by Jackie2507 POUR POINTS SHERATON PUNE - 5 STAR
During my recent business stay in Pune for 3 weeks, the staff made it feel like a home away from home.
Staff from ground level up to management are so friendly and accomodating.
The stay was the best of the 3 different hotels I stayed in India.
I couldn't wait to get from another hotel back to Four Points Sheraton Pune.
October 9, 2013
Rated 1 out of 5 by ASG2211 Excellent for Long & Short Stays
I have now been staying in Four Points by Sheraton, Nagar Road, Pune for over 1 year as very frequent guest.
I have always felt at home while my stays.
I would appreciate Front office & restaurant which are really outstanding.
Please maintain your high standards
November 13, 2013
Rated 5 out of 5 by Wendy04 "Excellent"
The Four Points is an excellent business hotel. The staff can not do enough for you. The always have a smile for you no matter what time of day or night you walk into the hotel.The management team should be proud of all the staff at the hotel. Thank you to all the Management and staff
October 21, 2013
Rated 2 out of 5 by shinobi123 needs improvement
they are not focused on the service !!
January 6, 2014
Rated 5 out of 5 by mrbabu Stay at four points
Aditya the front office executive made my 42nd birthday memorable.
November 9, 2013