Rated 5 out of 5 by Sandy0102 Excellent Hotel, excellent food
Though I stayed for 1 night only, I liked the experience. The room was nice and comfortable. Only recommendation is to keep some writing paper in the room.
The restaurant buffet spread was nice both during dinner and breakfast. The kebabs as starters for dinner were excellent. And the cheese omlette during breakfast was out of this world.
Had a nice stay overall.
I would like to suggest you people to have more speciality food weeks. For example there is a good Parsi community in Pune. You could have a Parsi food week.
I have been to Little Italy restaurants in Pune and they do roaring business. You could have a continental food festival.
Likewise no hotel does it, but since I am a Sindhi I would recommend you hold a Sindhi food festival. There are several food items which are peculiar to the sindhi community.
This would attract people from these specific communities to your hotel for food. I particularly liked the food hence this recommendation.
August 24, 2014
Rated 4 out of 5 by AmanRana Service that is not just the best but legendary
The Four Points By sheraton(Pune) is a very nice and comfy hotel and at prime location in pune i.e nearby airport Railway station and best malls of pune, everything was very clean. All the crew was really gentle and friendly. They offers very nice rooms at a very affordable price . I have also enjoyed the free office pick up and drop facility ,swimming pool gym,wifi .And i also enjoyed there cocktail party which they held once every to month to interact with customers. Personally i will give 9.5/10 to four points by sheraton.
May 2, 2014
Rated 5 out of 5 by Viswanathan2014 Excellent stay at Four Points by Sheraton
My stay at the Executive Suite at Four Points by Sheraton was excellent. I also availed of the Spa services at the hotel and they were very good and reasonably priced. The breakfast at Alfresco was good, although service can be improved especially during peak hours. The a-la-carte menu was good too, although pricey.
Overall, I enjoyed my stay at the hotel and will definetely visit again.
August 13, 2014
Rated 5 out of 5 by Tannu Great Venue to be
The stay was comfortable, rooms are good, Staff is helpful and obliged.
Food is good and in all it is worth enjoying the stay.
September 3, 2014
Rated 2 out of 5 by MayankR Needs significant improvements
Breakfast served was poor quality especially south Indian dishes. Staff was struggling to serve the long weekend rush - the response time in restaurant was bad - cutlery was missing, chairs were missing etc. Staff was courteous but was quite amateurish.
Toilet flush was leaking and the bathroom was mostly wet due to this.
August 18, 2014
Rated 4 out of 5 by Aks11 This hotel is great value for money
Great Location for shopping and having fun around Pune. Very close to the airport. The Hotel facilities are great and modern and the staff is just amazing. They could do a little better on the activities front for kids, but besides that a total win win. will definitely go back there soon.
August 19, 2014
Rated 4 out of 5 by mmerc very good value
we spent 3 nights at the hotel over a long weekend - and while the facilities were top-notch, the staff wereu bit unprepared for the chaos when the hotel was packed to capacity.
they did however adapt quickly - all credit to them for that.
overall a very enjoyable experience!
August 19, 2014
Rated 4 out of 5 by Franki2809 great staff
very friendly and accommodating staff with an extra mention for Ashish, I called him our guardian angel. He organized an outside car to take us where we wanted to go, made sure the driver fully understood our requirements and even gave us his cell number to contact him if we had any issues.
August 15, 2014
Rated 5 out of 5 by Mihir1 Value for money hotel with great service!
Prachi and team did a great job to fulfill all our requirements given that we had a small baby...service is excellent and hotel rooms are good..overall great value for money compared to other starwood hotels in pune. Highly recommended!
August 19, 2014
Rated 5 out of 5 by dwaynepereira This hotel is perfect for a stay
Good Hotel, perfect for crashing after late night partying. Cars are parked on the site. There is food available 24 hours. Staff are kind and courteous. Rooms are clean. Bathrooms are clean. Sheets and Linen clean.
August 18, 2014
Rated 4 out of 5 by Vishu83 This Hotel has great Features
This hotel is close to the airport as well as has good malls around it.Hospitality was excellent for us.I would just recommend that you work little more on your Spa ambience and make it better
August 18, 2014
Rated 4 out of 5 by tatz87 This hotel is good.. but ....
Great facilities and comfortable stay.
However during check out, I specifically mentioned that I wanted to pay my bill in IDR and the reception assured me however in the end on my credit card bill I saw I was charged Singapore dollars.
This is not the first time it has happen and I am very disappointed with this specific area. Hope the management can resolve this issue.
July 21, 2014
Rated 3 out of 5 by sanket Food Variety and Quality
Breakfast items could have been more, being a Sheraton-brand hotel. Also, lunch and dinner quality was mediocre.
August 19, 2014
Rated 5 out of 5 by Kalsi73 Warm hospitality !!
Warm,friendly staff combines with good hotel infra to leave a memorable experience.
Right from Aditya at front office to Mr Mukesh in housekeeping - it was a pleasure to meet the welcoming staff.
When we needed some medicine in morning at 7:30 am , one of the front office executive arranged the same from nearby medical staff.
These kind gestures make the stay experience 'home away from home'
Three cheers to 'Four points Sheraton Pune' team !!
Do keep up the good work
December 29, 2013
Rated 5 out of 5 by Room723 This hotel is simply awesome
I had absolutely no issues in my entire 3 weeks of stay ay Four Points. The staff and house keeping people made it a total worth!
August 11, 2014
Rated 5 out of 5 by sunil12 food and beverage
food was too expensive as compared to other five stars, had ordered a pizza which was very bad, had thai food which was excellent, but at the same time too costly.
August 4, 2014
Rated 4 out of 5 by Snehal Good room comfort, needs more quality food
This is an excellent hotel with responsive staff and nice facilities.
It would be good if the food quality is raised upto the par.
August 6, 2014
Rated 5 out of 5 by Mal03 This hotel has everything you need
I use this hotel for business travel. Very close to airport and transfer service available.
Staff always polite and helpful. Someone available at all times.
Food very good and a good variety.
Rooms spacious and clean.
July 29, 2014
Rated 4 out of 5 by Bruns Sheraton Four point Pune
Good hotel, located closed to 2 shops
Good fitness center and swimming pull
Good buffets food and breakfast and good Japanese restaurant
Excelent follow up of the Bresilian socker world cup with 2 big screen, which make my stay easier...
Excelent service of all the staff
July 16, 2014
Rated 5 out of 5 by MC2001 Excellent
All conditions are enough attractive. And the experiences of this stay exceed over the price and expectations. This is true spg services and differences compared with other local hotel chains.
July 26, 2014
Rated 5 out of 5 by Suresh17 Great featurs and ambience with awesome service!
I stayed in 4 luxury hotels the last week in the Pune and Lonavala region. Four Points Sheraton was the best out of the 4.
I had made a request to change my booking and the front desk staff handled it with professionalism and customer service being the focus. The staff also was very helpful in getting us tickets for a movie playing nearby with zero service charge.
The rooms are clean and spacious. Loved the kitchen and cooking accessories provided in the room. We actually made use of them during our stay and found it very helpful. Our room had a pool view and it was gorgeous.
Breakfast spread was good - continental to South Indian! Service was timely and good although on Sunday when it got crowded, the service got a bit slower.
Altogether, we enjoyed our stay at the hotel. It was perfect for our family vacation. I will prefer to stay at this hotel when I am in Pune next time.
December 30, 2013
Rated 5 out of 5 by SKNair On a memorable trip
My experience with your hotel has been excellent and can be regarded as world class.
One of the best hotel and equally courteous staff!
Each and every team member make you feel really special and at home.
We went there to celebrate our wedding anniversary and the staff out their made it a point to make us feel special.
I would like to thank everyone for making our stay a wonderful and memorable one.
December 30, 2013
Rated 5 out of 5 by archana29 Simply fantastic
They were exacrtly the same what they show in the pictures..
My son and hubby enjoyed the short weekend like anything !!!
I was happy as i made the right decision by booking it ..
Simply loved it!
July 22, 2014
Rated 5 out of 5 by kassy64 great
that room was so big and comfortable.
I want to stay this hotel again.
July 31, 2014
Rated 4 out of 5 by shai2508 Good Hotel
good hotel with good location, professional staff and closer to airport.
July 30, 2014
Rated 3 out of 5 by Raghav This Hotel has a great ambience
Always had problem with the hot water availability. The temperature of the water in toliets is too low and is not as per desired. Else other things are fine.
Its Sheraton, expectations are high,
July 13, 2014
Rated 5 out of 5 by Praveenckk Recommeded hotel
Four points pune has an excellent facility, moreover with a very good staff support team and reponsiveness, provides complete comfort for business travelers and family.
July 17, 2014
Rated 4 out of 5 by Garfield00 Food
You should have the name of food in English and how to eat it. I would like to try an Indian food ia a correct way but I don't know.
July 20, 2014
Rated 5 out of 5 by Moody143 Kudos to Four Points by Sheraton, Pune
Services and staff are truly exceptional, the stay was very comfortable and cosy. The entire stay, right from when we arrived till we departed was an fantastic experience. The staff have a positive vibe and energy and it really cheers you up in whatever state you are.
Overall an fantastic experience!!!!
June 9, 2014
Rated 4 out of 5 by MG28 Great value close to nice malls.
Good location close to work and airport
Transport team and arrangement is not upto the mark
Not many options in room service
No special offers or treatment for Gold members
July 4, 2014