Rated 5 out of 5 by Viswanathan2014 Excellent stay at Four Points by Sheraton
My stay at the Executive Suite at Four Points by Sheraton was excellent. I also availed of the Spa services at the hotel and they were very good and reasonably priced. The breakfast at Alfresco was good, although service can be improved especially during peak hours. The a-la-carte menu was good too, although pricey.
Overall, I enjoyed my stay at the hotel and will definetely visit again.
August 13, 2014
Rated 5 out of 5 by Room723 This hotel is simply awesome
I had absolutely no issues in my entire 3 weeks of stay ay Four Points. The staff and house keeping people made it a total worth!
August 11, 2014
Rated 4 out of 5 by Snehal Good room comfort, needs more quality food
This is an excellent hotel with responsive staff and nice facilities.
It would be good if the food quality is raised upto the par.
August 6, 2014
Rated 5 out of 5 by sunil12 food and beverage
food was too expensive as compared to other five stars, had ordered a pizza which was very bad, had thai food which was excellent, but at the same time too costly.
August 4, 2014
Rated 1 out of 5 by tan123 Un expected Experiance @ Four Points Pune
Needs Improvement in service front.
1) I have visited so many hotels and a regular gust of Ahmadabad Four point, first time a hotel has asked for the credit card details at the time of check in which seems that you are not trusting the guest who booked in your hotel.
2) The Room service is very slow. To get something we had to call 2 -3 times and room service nos are always busy hence we have to call gust service and then they pass the requirement to room service.
3) Hot water was not available in the room for bath. We had to call the Gust service & then they arranged water in buckets which was again a horrible experience.
We have never faced any kind of problems in Ahmadabad Four Points which we faced in Pune.
August 2, 2014
Rated 5 out of 5 by kassy64 great
that room was so big and comfortable.
I want to stay this hotel again.
July 31, 2014
Rated 4 out of 5 by shai2508 Good Hotel
good hotel with good location, professional staff and closer to airport.
July 30, 2014
Rated 5 out of 5 by Mal03 This hotel has everything you need
I use this hotel for business travel. Very close to airport and transfer service available.
Staff always polite and helpful. Someone available at all times.
Food very good and a good variety.
Rooms spacious and clean.
July 29, 2014
Rated 5 out of 5 by MC2001 Excellent
All conditions are enough attractive. And the experiences of this stay exceed over the price and expectations. This is true spg services and differences compared with other local hotel chains.
July 26, 2014
Rated 5 out of 5 by archana29 Simply fantastic
They were exacrtly the same what they show in the pictures..
My son and hubby enjoyed the short weekend like anything !!!
I was happy as i made the right decision by booking it ..
Simply loved it!
July 22, 2014
Rated 4 out of 5 by tatz87 This hotel is good.. but ....
Great facilities and comfortable stay.
However during check out, I specifically mentioned that I wanted to pay my bill in IDR and the reception assured me however in the end on my credit card bill I saw I was charged Singapore dollars.
This is not the first time it has happen and I am very disappointed with this specific area. Hope the management can resolve this issue.
July 21, 2014
Rated 4 out of 5 by Garfield00 Food
You should have the name of food in English and how to eat it. I would like to try an Indian food ia a correct way but I don't know.
July 20, 2014
Rated 4 out of 5 by Kati87 Good Customer Service
I was very satisfied with the quick response from the staff .
July 19, 2014
Rated 5 out of 5 by Praveenckk Recommeded hotel
Four points pune has an excellent facility, moreover with a very good staff support team and reponsiveness, provides complete comfort for business travelers and family.
July 17, 2014
Rated 4 out of 5 by paddy56 hotel maintians good ambience and it is nice to stay.
areas of improvement
1) airconditioning inside the room to be improved. I stayed in room no 730. The temperature was set at 19 and it was very chil when I checked in. Even hours after resetting it to 24, it does not clock up to even 20 degree celcius. I had to call the service person who did something and after that it reached 24 degree. When I wanted to reduce the same to 22, I reset it but it did not clock down even to 23 after many hours. it should be rectified.
Steam facility for Gents in the SPA should be checked. even after 10 minutes, no proper steaming is coming inside the designated room.
July 16, 2014
Rated 4 out of 5 by Bruns Sheraton Four point Pune
Good hotel, located closed to 2 shops
Good fitness center and swimming pull
Good buffets food and breakfast and good Japanese restaurant
Excelent follow up of the Bresilian socker world cup with 2 big screen, which make my stay easier...
Excelent service of all the staff
July 16, 2014
Rated 3 out of 5 by Raghav This Hotel has a great ambience
Always had problem with the hot water availability. The temperature of the water in toliets is too low and is not as per desired. Else other things are fine.
Its Sheraton, expectations are high,
July 13, 2014
Rated 5 out of 5 by Mohandas Best in Pune for Business Travellers
Good location, nice and spacious rooms, food and ambience are very good. Reasonable room rate. Overall a great experience, worth visiting second time.
July 11, 2014
Rated 5 out of 5 by Subra123 Great features
This si one of the good hotes, nearby shopping malls, good facility
July 7, 2014
Rated 4 out of 5 by MG28 Great value close to nice malls.
Good location close to work and airport
Transport team and arrangement is not upto the mark
Not many options in room service
No special offers or treatment for Gold members
July 4, 2014
Rated 3 out of 5 by ArifMansuri Needs work
For starters, avoid the 8th and 9th floor, they reek of some industrial solvents and I had to move to another floor within 30 minutes. Secondly, ask for an SPG floor because the front-desk staff don't seem to bother offering you one even if you state that you are Gold/Platinum member.
The staff so try their best and food is decent. Plus, the location is nicely located to the big malls in Pune.
But overall, the hotel needs to be more comfortable and the staff needs to be smarter in dealing with the variety of guests.
June 30, 2014
Rated 5 out of 5 by Himanshu Business Travel
Very good hotel for business travel. good food, good rooms and services.
June 29, 2014
Rated 4 out of 5 by ethan84 Hotel room is comfortable
Hotel room is clean and the bed is comfortable. If can provide more complimentary bottled water will be even better.
June 29, 2014
Rated 3 out of 5 by ssoni hotel review
still my old feedback has not done any improvements
June 27, 2014
Rated 5 out of 5 by Sghirat I like this hotel!
A very good hotel, with excellent facilities. The staff is always extremely kind, respectful, and willing to help.
June 25, 2014
Rated 5 out of 5 by Lindz07 Excellent hotel
I have just spent 23 nights at the hotel for business and from the first minute I stepped in I was treated to excellent service. The staff are wonderful and cannot do enough to help you. I would recommend this hotel to everyone.
June 23, 2014
Rated 5 out of 5 by VishalM17 This hotel is fantastic . very friendly staff and superb room service
kept us happy. would be available for help even at 2am in the morning.
Reservation process was very simple.
Breakfast was good.
June 15, 2014
Rated 5 out of 5 by GHO2014 Good location
only stayed for 1 night and with late arrival could not enjoy all of the facilities, but they looked great
June 10, 2014
Rated 5 out of 5 by Moody143 Kudos to Four Points by Sheraton, Pune
Services and staff are truly exceptional, the stay was very comfortable and cosy. The entire stay, right from when we arrived till we departed was an fantastic experience. The staff have a positive vibe and energy and it really cheers you up in whatever state you are.
Overall an fantastic experience!!!!
June 9, 2014
Rated 4 out of 5 by Karthik71 Airport Transfers
Airport transfers should be provided in complementary. Even the vehicle provided for chargeable basis does not have AC facility for short distance and charges were too high.
June 2, 2014