Rated 4 out of 5 by Kati2587 Exceptional Customer Service
FP Pune is very close to the Lohegaon Airport . I have Stayed at this property every time i went to pune
But , I would never forget my last stay here at FP , I arrived at the hotel @ 2400 HRS and requested for some dinner & restaurant prepared some hot pasta for me in less than 30 mins .
Great customer service ,KUDOS !!!!!!!!!!!!
February 21, 2015
Rated 4 out of 5 by Vishal8774 Comfortable Stay
I have stayed in this hotel more than 10 times. The staff here is very co-operative and helpful. As a SPG member, I got upgraded to suite this time. It was a wonderful experience. The breakfast spread has also improved a lot. Keep up the good work!!!
February 6, 2015
Rated 5 out of 5 by Anah Stayed again n was wonderful again ....
Stayed again at the same Hotel and the staff and service was top notch yet again ...
Keep up the great work ...
January 30, 2015
Rated 5 out of 5 by ish1234 Service with Style!!
Droped in late night wid my friends on eve of friendship day... in eatery!at lobby level.... quite a chick and relaxing atmosphere,Staff was super attentive, and suggested quiet of few options, service was really good, and quick. Staff at front desk were seems to b unaware of all the things happening!! and was lacking a smile!! apart from this.,service was really quick, and was with a smile and style... even though it was late night, and quiet of staff gets tired. the only thing is, mid night menu is very restricted! else, everything was awesome.. would like to visit again..
August 7, 2013
Rated 3 out of 5 by Bhava9 Four points -Pune
This is a starwood hotel and have all amenities in place and some non functional.The airconditiong in the hotel needs to be upgraded or fixed as the room temperature being between 21-25 degree in winter is not acceptable and outside ambient temperature much better than the room.Internet access is slow and have ups and low.Avoid this hotel in summer at any cost and unfortunately after having such a nice staff and everyone trying to help you in every aspect the stay at the hotel made me miserable because of the room temperature and basic facilities like internet.
January 14, 2012
Rated 5 out of 5 by Sanjeevm An Enjoyable Stay
It was my 2nd Stay in Four Points By Sheraton . I had a comfortable stay.Food was very delicious especially in the BBQ and the staff was very cooperative and very humble. The ambience of the hotel was very good also the rooms were well maintained .overall , Four Points provides uniquely comfortable stay for the traveller .It is ideally located at nagar road ,very near to the airport . Number of malls in the vicinity of the hotel adds to the fun factor .The Four Points provides great value for money ... :)
love to stay there in future also ;)
April 2, 2013
Rated 5 out of 5 by Teesta25 Excellent Staff, Superb Value for Money
I think the courtesy and friendliness of the staff is distinct compared to the innumerable business or even luxury hotels I have stayed in. The services offered to the business traveller - airport and office transfers, wi fi etc are excellent. The rooms are aesthetic and well maintained. The food is excellent. I am overall delighted with the hotel.
August 8, 2013
Rated 3 out of 5 by Suryakiran Poor inroom dining & Food quality was worst.
I stayed from 02/12/11 to 05/12/11 in room no. 617. First thing to mention was staff are not so good to customers. Depends on the physical appearance they are respecting the customers and which is very bad on your part. I think if i wan't to re-visit again then i have to come in suit and a BMW car. For picking-up from the airport they sent a very untidy car & which is very old one. In room dining taking more then 30minutes to deliver. on 02/12/11 night i ordered a hot bournivata milk and they supplied me in mild and too sent spoiled one. I had one sip and kept for sometime and when i tried to have it the milk was broken. I had a severe omit in the night. On 03/12/11 i ordered hyderabadi chicken biryani which was taste less & chicken pieces are to dumm but they kept tandoori pieces in that and sent it to my room. Being from hyderabad i know how the biryani tastes. I stayed in all the westin & fourpoints in India but the quality of food was not upto the mark.
December 4, 2011