Rated 4 out of 5 by Garfield00 Food
You should have the name of food in English and how to eat it. I would like to try an Indian food ia a correct way but I don't know.
July 20, 2014
Rated 4 out of 5 by Kati87 Good Customer Service
I was very satisfied with the quick response from the staff .
July 19, 2014
Rated 5 out of 5 by Praveenckk Recommeded hotel
Four points pune has an excellent facility, moreover with a very good staff support team and reponsiveness, provides complete comfort for business travelers and family.
July 17, 2014
Rated 4 out of 5 by paddy56 hotel maintians good ambience and it is nice to stay.
areas of improvement
1) airconditioning inside the room to be improved. I stayed in room no 730. The temperature was set at 19 and it was very chil when I checked in. Even hours after resetting it to 24, it does not clock up to even 20 degree celcius. I had to call the service person who did something and after that it reached 24 degree. When I wanted to reduce the same to 22, I reset it but it did not clock down even to 23 after many hours. it should be rectified.
Steam facility for Gents in the SPA should be checked. even after 10 minutes, no proper steaming is coming inside the designated room.
July 16, 2014
Rated 4 out of 5 by Bruns Sheraton Four point Pune
Good hotel, located closed to 2 shops
Good fitness center and swimming pull
Good buffets food and breakfast and good Japanese restaurant
Excelent follow up of the Bresilian socker world cup with 2 big screen, which make my stay easier...
Excelent service of all the staff
July 16, 2014
Rated 3 out of 5 by Raghav This Hotel has a great ambience
Always had problem with the hot water availability. The temperature of the water in toliets is too low and is not as per desired. Else other things are fine.
Its Sheraton, expectations are high,
July 13, 2014
Rated 5 out of 5 by Mohandas Best in Pune for Business Travellers
Good location, nice and spacious rooms, food and ambience are very good. Reasonable room rate. Overall a great experience, worth visiting second time.
July 11, 2014
Rated 5 out of 5 by Subra123 Great features
This si one of the good hotes, nearby shopping malls, good facility
July 7, 2014
Rated 4 out of 5 by MG28 Great value close to nice malls.
Good location close to work and airport
Transport team and arrangement is not upto the mark
Not many options in room service
No special offers or treatment for Gold members
July 4, 2014
Rated 3 out of 5 by ArifMansuri Needs work
For starters, avoid the 8th and 9th floor, they reek of some industrial solvents and I had to move to another floor within 30 minutes. Secondly, ask for an SPG floor because the front-desk staff don't seem to bother offering you one even if you state that you are Gold/Platinum member.
The staff so try their best and food is decent. Plus, the location is nicely located to the big malls in Pune.
But overall, the hotel needs to be more comfortable and the staff needs to be smarter in dealing with the variety of guests.
June 30, 2014
Rated 5 out of 5 by Himanshu Business Travel
Very good hotel for business travel. good food, good rooms and services.
June 29, 2014
Rated 4 out of 5 by ethan84 Hotel room is comfortable
Hotel room is clean and the bed is comfortable. If can provide more complimentary bottled water will be even better.
June 29, 2014
Rated 3 out of 5 by ssoni hotel review
still my old feedback has not done any improvements
June 27, 2014
Rated 5 out of 5 by Sghirat I like this hotel!
A very good hotel, with excellent facilities. The staff is always extremely kind, respectful, and willing to help.
June 25, 2014
Rated 5 out of 5 by Lindz07 Excellent hotel
I have just spent 23 nights at the hotel for business and from the first minute I stepped in I was treated to excellent service. The staff are wonderful and cannot do enough to help you. I would recommend this hotel to everyone.
June 23, 2014
Rated 5 out of 5 by VishalM17 This hotel is fantastic . very friendly staff and superb room service
kept us happy. would be available for help even at 2am in the morning.
Reservation process was very simple.
Breakfast was good.
June 15, 2014
Rated 5 out of 5 by GHO2014 Good location
only stayed for 1 night and with late arrival could not enjoy all of the facilities, but they looked great
June 10, 2014
Rated 5 out of 5 by Moody143 Kudos to Four Points by Sheraton, Pune
Services and staff are truly exceptional, the stay was very comfortable and cosy. The entire stay, right from when we arrived till we departed was an fantastic experience. The staff have a positive vibe and energy and it really cheers you up in whatever state you are.
Overall an fantastic experience!!!!
June 9, 2014
Rated 4 out of 5 by Karthik71 Airport Transfers
Airport transfers should be provided in complementary. Even the vehicle provided for chargeable basis does not have AC facility for short distance and charges were too high.
June 2, 2014
Rated 4 out of 5 by Ninan Value for money
1. Provide cut fruits for guests in the night
2. Provide free wifi to the Bosch guests
May 26, 2014
Rated 5 out of 5 by NavinJ Excellent team
Excellent team running the show; very courteous, friendly. took great care of the family, good food, well maintained pool, nice layout of rooms.
only sad part was one of mys hsirts got burned during laundry service.
May 21, 2014
Rated 4 out of 5 by drmohd Why to charge fro wi fi
very responsive staff, welcomig attitude, comfortable rooms, but chargeable wi fi. IN A 4/5 SATR hotel why to charge for this facility. Give it free. Include the charges in room charges.
May 21, 2014
Rated 5 out of 5 by Himanshu Awesome after a long
I selected this hotel as this was near my customer site. But let me tell you the moment I had my dinner, Breakfast - hmmmmm awesome. rooms are good, silent, comfortable.
I defintely recommend this hotel for Pune.
May 16, 2014
Rated 5 out of 5 by Kumar76 Great Experience
Exceeds expectations. In line with Sheraton tradition.
May 15, 2014
Rated 5 out of 5 by tyaginitinraj Excellent stay
This was my first stay at Four Seasons and turned out to be a memorable one.
Comfortable rooms, user friendly equipment/gadgets and a lot of thought towards hospitality effort made the stay the way it was.
May 14, 2014
Rated 5 out of 5 by KMIN Pleasant stay at the hotel on the weekend
1. The stay was very comfortable.
2. Excellent welcome by the Staff.
3. Room was great - Tidy and clean.
4. Breakfast at the restaurant was good. 5. Good variety of food.
6. Valet Parking was very efficient.
7. Room Service was good.
Some improvement points -
1. Though it was not difficult to locate the room, guests should be accompanied by a staff to the room for the first time.
2. Some more variety of food should be included in round the clock menu.
3. Room cleaning needs some attention. Please try to clean the room when guests are not there and have left the cleaning sign on the door knob. It was quickly addressed when we called the guest services.
May 13, 2014
Rated 5 out of 5 by remmisch My home away from home
In the past 16 months I spent significantly more time at the Four Points in Pune than at home in the USA. At all times, the level of service and the courtesy of the staff exceeded my expectations. My suite was always clean and comfortable and amenities like coffee, tea and fresh fruit were always available. The restaurants provide a good and reasonably priced verity of food and room service is quick and the food well prepared and attractively presented.
I would like to give special recognition to Mr. Joe Pereira (Rooms Manager) for his untiring helpfulness and to Ranjeet (Housekeeping) for really trying to make me feel at home as much as possible.
May 9, 2014
Rated 3 out of 5 by yogesh21 Average experience, laundry not fresh stale smell, not baby friendly
It was an average stay. Laundy quality was not good. The laundry smelt stale and was not soft. We came with a 2 year old child, no bags for disposal of daipers etc. The hotel is close to shopping malls so good connectivity
May 5, 2014
Rated 4 out of 5 by AmanRana Service that is not just the best but legendary
The Four Points By sheraton(Pune) is a very nice and comfy hotel and at prime location in pune i.e nearby airport Railway station and best malls of pune, everything was very clean. All the crew was really gentle and friendly. They offers very nice rooms at a very affordable price . I have also enjoyed the free office pick up and drop facility ,swimming pool gym,wifi .And i also enjoyed there cocktail party which they held once every to month to interact with customers. Personally i will give 9.5/10 to four points by sheraton.
May 2, 2014
Rated 3 out of 5 by KOkane Checking Out and Bath Towels
2 issues here : 1 > Check Out procedure took lot of time 15 m minutes. 2. Age of Bath Towels, they looked too aged and not fit for your brand.
Rest was chick and fine
April 24, 2014