Four Points by Sheraton

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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 4.1 out of 5 by 434 reviewers.
Rated 3 out of 5 by hotel not as presented on web site first hotel we have stayed at that DID NOT HAVE A DRESSER we were there 4 nites and had to keep our clothes in our suit cases on a bed.web site listed room with city view[vacant building dirt lot ????view instead. October 17, 2016
Rated 4 out of 5 by Staff The hotel staff was very friendly and helpful. The waitresses in the restaurant were also friendly and helpful with menu recommendations. October 3, 2016
Rated 4 out of 5 by Very Nice Hotel Hotel was very nice and in a great location. Would definitely stay again. The breakfast buffet in the morning was delicious and the servers were friendly. September 26, 2016
Rated 4 out of 5 by Nice property very nice updated hotel-good food but service not too great-did not like blinking light from smoke detector over my head, had to use pillow over eyes to sleep-good location September 22, 2016
Rated 2 out of 5 by Broken beds A lot of things were broken. TV didn't work right. Beds were awful. A/C smelled musty. We had to change rooms from a king to double queen because the bed was sunken on one side. The new room wasn't much better. The two queens also had one side sinking on each. That forced my wife and I to sleep apart. Not good. The A/C still was musty. TV worked but there was no in room safe. That should be a standard amenity nowadays. No microwave either. Also it was really cramped space. Tiny bathroom and the beds took up all the space. We had a river view but had to look past the gross roof below good thing we were near the top floor. The restaurant was the pits. Bartender was great but the morning staff were slow and forgetful. Too busy blabbing with each other. I would have fired them on the spot. The pizza margherita was bland like cardboard with a can of no salt tomato sauce on top. Calamari was good. That evening they had a solo guitarist who was great but the stupid hotel had a wedding going on next door that drowned out his music with loud crappy bass music. It was terrible. The restaurant staff needs to all be fired except for the bartender and the two or so girls working hard behind the scenes. The head waitress and such were worthless. I saw what looked like the hotel manager trying to help out, he seemed to be trying. I felt sorry for him a little. The place has potential but is totally mismanaged. The elevators are tiny and slow. Overall I would not recommend this place until they get their act together and spend some money on beds and rearranging the rooms somehow. Don't get me started on the $10 parking fee. What for? Broken down parking lot exposed to the elements. The area around the hotel looks run down and sketchy. I want my money back or at least part of it. Greedy owners. September 12, 2016
Rated 5 out of 5 by Great stay Room was good. Neat and clean. Front desk people very helpful. Tourist info guy did not help at all, front desk people were much better. Brandon our waiter was great and so was Jordyn. Dinner was good and so was breakfast. The only bad thing is the tiny little bugs flying around the food and drinks. Very annoying. No other restaurants around this hotel except the pizza place across the street. September 11, 2016
Rated 5 out of 5 by good location and great staff We enjoyed the river view room, short distance to the falls, shopping and historic sites. Overall a great hotel choice September 11, 2016
Rated 4 out of 5 by Nice Hotel for the Niagara falls visit Stayed in this hotel for 2 nights and the hotel rooms were excellent nice and comfortable beds and the comforters. The only small bad experience was with the TV, which makes loud noise once switched on. This was not a problem for us since, we had free internet in hotel and had ipad for handling the kid. This hotel having fridge and a common microwave. Cons: Small lift September 1, 2016
  • 2016-10-23 T10:05:00.988-05:00
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