Rated 4.2 out of 5 by 312
Rated 4 out of 5 by sportyChick Great stop for a one night getaway
Great one night stay. Close to restaurants and shopping. Beautiful location on the Niagara River over looking the bridge to Grand Island. Very picturesque. Pool area is quite large, it's nice to have lots of seating and space in the pool area.
Rooms are modern, updated and well equipped. Bed is super comfortable. We had one meal in the restaurant and found the food to be exceptional and reasonably priced. My only minor complaint would be our room was located next to the ice machine and it was crazy noisy all through the night. I would definitely come back to this hotel again, but I would ask to have a room in a different location.
June 23, 2014
Rated 5 out of 5 by Ghostrider158 Doesn't Disappoint!
#1 stay for Niagara Falls
July 9, 2014
Rated 3 out of 5 by Tk04 Where was the bathroom
There was 4 of us that stayed. Room was very small for 4people. There was not enough room for both of us to have our suitcases put at same time. The bathroom counter and sink in the room was very inconvenient. The toilet and shower were ok but very little hanging towel space in shower area. Hooks to hanf towels were about 1/2 inch. towels kept falling on floor. Beds were not comfortable. My back hurt after first night and we stayed for 3 nights. Pool wa not that warm as stated on the board around the pool area. There was 2 towels in the pool area and there was 4 of us swimming. Very inconvenient!
July 2, 2014
Rated 4 out of 5 by Brian15255 Good value
This hotel was a good value for the price we paid. The hotel seems to recently have had a face lift and the rooms, lounge area and front desk area seemed modern and clean.
July 8, 2014
Rated 3 out of 5 by Haleigh Good location good price
All around the stay was pleasant!
July 8, 2014
Rated 5 out of 5 by staychill Excellent
It was an excellent hotel. Specially the location close to the river.
July 8, 2014
Rated 2 out of 5 by ratlas July 4th Weekend - reunion
I booked a room on line at the Four Points Sheraton. I requested a King bed non smoking room. Somehow the reservation also picked up that the request was for an ADA .When we checked in I asked for a room on a high floor and there was no availability. Many people had not checked in yet but the front desk was unwilling to move us. They had a cancellation for a king bed room but wanted to up charge me an additional $50 a night. I refused. I got the Managers card - Deanna De Filippo. I protested that I did not request an ADA room on the ground floor and that it would be better suited for the numerous persons with disabilities checking in. There were four couples in wheel chairs and walkers! Seriously. The room we took under protest was on the ground floor facing the parking lot. A room with a view, not! ----- in a hotel in Niagara Falls that faces the river. The room AC froze very night and rattled something fierce. The bathroom sink was clogged and didn't drain. The Niagara Duffy Highschool reunion was there that we were attending and the evening party was good. The staff and food were good. The bar and breakfast was good. And then on our final day we placed a wakeup call to go to the airport. It was logged in and confirmed the next morning at checkout by the front desk person. We did not receive our wakeup call and were an hour late because of it. I demanded that the night be comped because of it. I have not received my bill because the desk person didn't have any authority to resolve the problem. Overall the experience was pretty poor. I would not come back to this property or recommend it to others.
July 8, 2014
Rated 5 out of 5 by Relax24 Wonderful View and Great Comfort
One of the nicest experiences that I have had for the price! I recommend the Four Points with the highest praise!!!!!!!
July 7, 2014