Rated 4 out of 5 by Sunshine89 Clean and comfortable
I highly recommend this property. The room was clean and comfortable, and the breakfast was tasty and it was nice that there were refrigerators in all rooms. As with all Four Points, the AC unit was noisy.
January 26, 2015
Rated 3 out of 5 by Rocket3000 Things have changed
I am not one to complain about this place as it has been a home away from home for several years, but I see the place going downhill. The rooms/bathrooms are getting less and less attention to cleanliness and without cups, ice buckets, door signs, etc.....
Travelers want to stay in CLEAN rooms and when they arrive and see splatters, obviously from more than one event on the walls.. it is disgusting.
This place is not what it used to be, and by the way, it is time to renew your elevator license.
Please get your chef to update the menu.
January 5, 2015
Rated 5 out of 5 by jason1970 Got a great night sleep!
The hotel is a great place to relax (used the pool), work (the internet was fast and reliable) and sleep - the bed was amazing comfortable with high quality sheets and linens.
The towels in the bathroom were plush and enjoyable and the water pressure was strong with consistent temperature (I like it hotter - and the range of heat was great)
I love staying at a hotel where it is quiet, comfortable and allows me to rest or work - the Four Points by Sheraton near the San Antonio Airport hit all these with flying colors!
December 23, 2014
Rated 5 out of 5 by Loyalist Four Points Gets a Triple Crown
This is by far the best Four Points hotel I have stayed in. A SPG for over 10 years, this property and it's staff get high marks. Check in was great, I called ahead and asked them to add my father to the room and allow him to check in ahead of my arrival. Upon my arrival, met with a smile and assurance that father was taken care of. Everything went as planned. This hotel is conveniently located near the airport and highways. Property is obiously new, but the staff was obviously well trained. Great job! Will stay here anytime I am in or traveling through SAT.
February 21, 2012
Rated 5 out of 5 by Manju Spared No Expense
I was pleasantly surprised when my wife and I checked in. There was no expense spared when constructing the hotel. Everything from the sound proof walls to a windows shade that makes the room pitch black. Staff here is very friendly yet not intrusive. In the San Antonio Airport Area, I recommend the Sheraton Four Points above all others. You wont be disappointed!!
January 3, 2012
Rated 5 out of 5 by Kim87 Excellent
We stayed here just after it opened in Jan 2012 with friends. The hotel and staff were beyond expectations. Rooms are nice and plenty of room. Bed are heavenly. We are staying there again in March. Just an all over excellent experience!!!
Would recommend this hotel to anyone going to San Antonio.
February 10, 2012
Rated 5 out of 5 by Melao66 Feel like coming home
The staff is always friendly, attentive and professional. The hotel is always clean. The morning restaurant staff remembers me even if it's been a while since I have been back.
January 31, 2014
Rated 5 out of 5 by Azat Very nice hotel.
I stayed here for only 3 days, however after 30+ hours trip across the world it was very pleasant experience.
February 11, 2012