Rated 5 out of 5 by Cynthia63 MY 5 STAR HOTEL! GREAT
My hotel room was very comfortable and spacious and clean. The atmosphere was very pleasure. I was welcome with a big smile by Estefania and Monse (manager) was very plesant. I had great experience, definitely will return. Your are my 5 STAR HOTEL. Keep up the good work!!
March 25, 2015
Rated 4 out of 5 by Sunshine89 Clean and comfortable
I highly recommend this property. The room was clean and comfortable, and the breakfast was tasty and it was nice that there were refrigerators in all rooms. As with all Four Points, the AC unit was noisy.
January 26, 2015
Rated 3 out of 5 by Rocket3000 Things have changed
I am not one to complain about this place as it has been a home away from home for several years, but I see the place going downhill. The rooms/bathrooms are getting less and less attention to cleanliness and without cups, ice buckets, door signs, etc.....
Travelers want to stay in CLEAN rooms and when they arrive and see splatters, obviously from more than one event on the walls.. it is disgusting.
This place is not what it used to be, and by the way, it is time to renew your elevator license.
Please get your chef to update the menu.
January 5, 2015
Rated 5 out of 5 by jason1970 Got a great night sleep!
The hotel is a great place to relax (used the pool), work (the internet was fast and reliable) and sleep - the bed was amazing comfortable with high quality sheets and linens.
The towels in the bathroom were plush and enjoyable and the water pressure was strong with consistent temperature (I like it hotter - and the range of heat was great)
I love staying at a hotel where it is quiet, comfortable and allows me to rest or work - the Four Points by Sheraton near the San Antonio Airport hit all these with flying colors!
December 23, 2014
Rated 5 out of 5 by DawsonK the hotel is comfortable
the hotel offers a shuttle from/to airport, which is convenient. the bed is comfortable. however the front desk staff told me that breakfast is open until 11:00am, I went to there at 9:55,but it is already closed.
November 23, 2014
Rated 5 out of 5 by 1960golfer Hotel always meets my expectations
We love staying at this hotel when in San Antonio. Rooms are always clean and maintained. Check-in is smooth and they are always ready to answer to any changes that come up. Pool, workout area and bar-restaurant are nice to have if needed. It is close to shopping centers and malls. Can't beat the price in dollars or points.
November 13, 2014
Rated 5 out of 5 by NYCer Hosted a meeting
Hosted a Regional meeting at this location. The staff was responsive to our needs and exceeded expectations. Worked closely on the planning of the functions and provided accurate information on all of our options. Ten people from Canada - the Islands and the US varying expectations and travel comparisons - were pleased with the facility and the staff engagement. Thank you
October 5, 2014
Rated 4 out of 5 by Pab31 Perfect for Early Flights
Much better than your average Four Points, staff was always at hand to help with your needs. Needs improvement for SPG members, as a Platinum I expected more - had missing water bottles in my room for instance. Airport shuttle is a mess, took me over 50 minutes! to spot one. They come as they please, very different from other airport hotels. However on the way back it was just a quick call from front desk and they were there in 3 minutes. Has a nice pool and bar.
September 25, 2014