Rated 5 out of 5 by 1960golfer Hotel always meets my expectations
We love staying at this hotel when in San Antonio. Rooms are always clean and maintained. Check-in is smooth and they are always ready to answer to any changes that come up. Pool, workout area and bar-restaurant are nice to have if needed. It is close to shopping centers and malls. Can't beat the price in dollars or points.
November 13, 2014
Rated 5 out of 5 by Loyalist Four Points Gets a Triple Crown
This is by far the best Four Points hotel I have stayed in. A SPG for over 10 years, this property and it's staff get high marks. Check in was great, I called ahead and asked them to add my father to the room and allow him to check in ahead of my arrival. Upon my arrival, met with a smile and assurance that father was taken care of. Everything went as planned. This hotel is conveniently located near the airport and highways. Property is obiously new, but the staff was obviously well trained. Great job! Will stay here anytime I am in or traveling through SAT.
February 21, 2012
Rated 5 out of 5 by NYCer Hosted a meeting
Hosted a Regional meeting at this location. The staff was responsive to our needs and exceeded expectations. Worked closely on the planning of the functions and provided accurate information on all of our options. Ten people from Canada - the Islands and the US varying expectations and travel comparisons - were pleased with the facility and the staff engagement. Thank you
October 5, 2014
Rated 5 out of 5 by Manju Spared No Expense
I was pleasantly surprised when my wife and I checked in. There was no expense spared when constructing the hotel. Everything from the sound proof walls to a windows shade that makes the room pitch black. Staff here is very friendly yet not intrusive. In the San Antonio Airport Area, I recommend the Sheraton Four Points above all others. You wont be disappointed!!
January 3, 2012
Rated 5 out of 5 by Kim87 Excellent
We stayed here just after it opened in Jan 2012 with friends. The hotel and staff were beyond expectations. Rooms are nice and plenty of room. Bed are heavenly. We are staying there again in March. Just an all over excellent experience!!!
Would recommend this hotel to anyone going to San Antonio.
February 10, 2012
Rated 5 out of 5 by Melao66 Feel like coming home
The staff is always friendly, attentive and professional. The hotel is always clean. The morning restaurant staff remembers me even if it's been a while since I have been back.
January 31, 2014
Rated 5 out of 5 by Azat Very nice hotel.
I stayed here for only 3 days, however after 30+ hours trip across the world it was very pleasant experience.
February 11, 2012
Rated 1 out of 5 by NeverAgain361 Over Booked and Rude Management
I made my reservations a few weeks in advance, and booked for a double queen suite with a pull out couch. After driving 3 hours to our hotel the front desk tell us that they overbooked the room and that they were going to put us in a King suite with a pull out couch, and give us a cot. When I talk to the manager about this she was rude and told us we were free to cancle our reservations if we would like. Being so far away from home we just delt with it. I still had to pay the same price for the room, and one of the people with us had to sleep uncomfortable. We will never use this hotel again.
July 1, 2013