Rated 5 out of 5 by NYCer Hosted a meeting
Hosted a Regional meeting at this location. The staff was responsive to our needs and exceeded expectations. Worked closely on the planning of the functions and provided accurate information on all of our options. Ten people from Canada - the Islands and the US varying expectations and travel comparisons - were pleased with the facility and the staff engagement. Thank you
October 5, 2014
Rated 4 out of 5 by Pab31 Perfect for Early Flights
Much better than your average Four Points, staff was always at hand to help with your needs. Needs improvement for SPG members, as a Platinum I expected more - had missing water bottles in my room for instance. Airport shuttle is a mess, took me over 50 minutes! to spot one. They come as they please, very different from other airport hotels. However on the way back it was just a quick call from front desk and they were there in 3 minutes. Has a nice pool and bar.
September 25, 2014
Rated 5 out of 5 by Loyalist Four Points Gets a Triple Crown
This is by far the best Four Points hotel I have stayed in. A SPG for over 10 years, this property and it's staff get high marks. Check in was great, I called ahead and asked them to add my father to the room and allow him to check in ahead of my arrival. Upon my arrival, met with a smile and assurance that father was taken care of. Everything went as planned. This hotel is conveniently located near the airport and highways. Property is obiously new, but the staff was obviously well trained. Great job! Will stay here anytime I am in or traveling through SAT.
February 21, 2012
Rated 5 out of 5 by Manju Spared No Expense
I was pleasantly surprised when my wife and I checked in. There was no expense spared when constructing the hotel. Everything from the sound proof walls to a windows shade that makes the room pitch black. Staff here is very friendly yet not intrusive. In the San Antonio Airport Area, I recommend the Sheraton Four Points above all others. You wont be disappointed!!
January 3, 2012
Rated 5 out of 5 by Kim87 Excellent
We stayed here just after it opened in Jan 2012 with friends. The hotel and staff were beyond expectations. Rooms are nice and plenty of room. Bed are heavenly. We are staying there again in March. Just an all over excellent experience!!!
Would recommend this hotel to anyone going to San Antonio.
February 10, 2012
Rated 5 out of 5 by Melao66 Feel like coming home
The staff is always friendly, attentive and professional. The hotel is always clean. The morning restaurant staff remembers me even if it's been a while since I have been back.
January 31, 2014
Rated 5 out of 5 by Bill98989898 Great Place, good location
Stayed here quite a few times - always had a great experience. Staff has always been friendly. Room upgrades have been great. No complaints at all!
July 30, 2014
Rated 5 out of 5 by Azat Very nice hotel.
I stayed here for only 3 days, however after 30+ hours trip across the world it was very pleasant experience.
February 11, 2012